Video Creation Service

30 SaaS Orientation Video Examples That Ensure Seamless Onboarding

Orko Roy
Last updated
Jul. 06, 2025

Are your users finding it difficult to understand the full capabilities of your software? This article presents various examples of orientation videos, each thoughtfully designed to get users acquainted quickly and effortlessly. Discover how these concise, captivating videos dramatically shorten the learning process, transforming initial software interactions into seamless and productive experiences. Explore the secrets behind their effectiveness and utilize the power of video to simplify your onboarding process and boost early user engagement. This detailed analysis offers practical approaches for creating videos that provide immediate value and increase user confidence.

Video's role in modern marketing:

90% of all internet traffic is projected to be made by short-form video in 2024.
Live video currently dominates Facebook, garnering 3x the median interactions.
Viewers retain 95% of a message when they watch it in a video, compared to 10% when reading it in the text.

Is a slow time-to-value causing frustration for your users and impeding the growth of your SaaS business? These 30 examples illustrate how orientation videos significantly decrease the time it takes for users to experience the essential benefits of your product. Let's examine these successful instances, identifying the core principles of their efficiency and establishing a framework for developing onboarding videos that generate rapid results and a more compelling user journey.

SaaS Orientation Video Examples

1. PANASAS

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Duration : 1 minute and 18 seconds

Propelling scientific discovery in life sciences faces an enormous challenge: managing the explosive scale of data. Visually stunning sequences depicting DNA, molecules, and neural networks underscore this immense data landscape generated by cutting-edge research across diverse fields like genomics and imaging.

Offering critical insight into managing this data deluge effectively, this platform guide video highlights how Panasas ActiveStor provides scalable, high-performance storage infrastructure. This capability enables researchers to accelerate breakthroughs by ensuring linear performance and seamless adaptability for unpredictable future demands.

What We Can Learn

Showcase culture via animation video job postings receive 34 percent more applications.


2. Intellias SaaS training video

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Duration : 1 minute and 1 second

Witnessing the intricate dance of code and cutting-edge vehicles, one understands the core of modern mobility disruption. Intellias reveals how they are breathing life into software-defined vehicles by combining deep engineering DNA with automotive competence.

This visual exploration functions as a high-level saas training video, showcasing their comprehensive capability from concept to implementation, silicon to the cloud. Their development services across connected cars, autonomous driving, and HMI empower global OEMs and suppliers.

Highlighting solutions used in over 170 million vehicles, the video demonstrates a path to the fast lane for mobility disruption. It inspires by showing complex automotive software development made achievable.

What We Can Learn

Showcase comprehensive investment factors beyond price, highlighting thoroughness and returns.


3. Datacom Interactive onboarding video

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Duration : 1 minute and 20 seconds

In the relentless race for digital transformation, developers often hit roadblocks tangled knots of legacy tools and cloud complexities represented by frustrating error screens. This opening visual captures that universal pain, depicting the friction inherent in outdated approaches and disconnected environments hindering rapid deployment and innovation.

Datacom offers the developer-ready cloud, transforming fragmentation into a cohesive, high-performance system. The striking animation showing components seamlessly assembling within the server signifies the power of its Container Service to simplify operations and accelerate delivery. This managed environment frees teams from infrastructure headaches, allowing focus on building impactful applications, offering a smooth path forward much like an interactive onboarding video clears the initial hurdles.

What We Can Learn

Showcase dynamic visual effects with 13 distinct pre-set lighting options for personalized expression.


4. NICE Performance Management Step-by-step guidance video

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Duration : 1 minute and 26 seconds

Illuminating the pathway to peak performance unfolds compellingly through engaging animation featuring Dave, a diligent employee needing focused support. The narrative immediately connects by showing a relatable workplace scenario and a manager searching for effective ways to guide their team beyond guesswork.

NICE Performance Management pinpoints obstacles with laser accuracy, offering a unique lens, effectively a step-by-step guidance video into employee activities. It reveals the root cause of difficulty, empowering managers with actionable insights to provide precise coaching. This approach demonstrates how simple visuals can powerfully communicate complex solutions, offering inspiration for impactful video communication.

What We Can Learn

Showcase concrete projects addressing complex problems demonstrating tangible impact and building trust with viewers.


5. Knode user guide video

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Duration : 1 minute and 28 seconds

Navigating the labyrinth of company information no longer means endless searching. Knode offers an AI platform grasping intent and context across diverse sources, instantly surfacing answers from policy memos to that crucial user guide video. This shifts knowledge access from a struggle to an empowering, swift reality.

Building beyond simple search, Knode creates focused knowledge bots using curated, verifiable data, linking directly to sources, cementing trust. Powerful analytics illuminate knowledge gaps, enabling proactive improvement that continuously strengthens the information foundation your team needs to excel.

What We Can Learn

Showcase diverse addressable lighting effects with multiple control options visually appealing.


6. SHARP SaaS user training video

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Duration : 1 minute and 2 seconds

Witnessing mobile innovation unfolds with a visual symphony introducing the AQUOS R9. This Sharp phone video masterfully leverages sleek 3D rendering to spotlight core strengths, elegantly visualizing technical details like the vapor cooling chamber function for clear understanding.

Beyond mere specifications, it provides captivating demonstrations of features such as the vibrant Pro IGZO OLED display, delivering crisp visuals and authentic image quality. Highlighting the enhanced audio adds to the immersive experience. While distinct from a saas user training video, this showcase appeals to those who value detailed engineering, effectively articulating a premium device's unique value proposition.

What We Can Learn

Showcase comprehensive features quickly, reducing support time potentially by 75 percent.


7. Disco Welcome video saas

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Duration : 1 minute and 31 seconds

Visualizing a future where legal practice thrives, this video dynamically illustrates technology's transformative impact. Striking animations convey faster outcomes, controlled costs, and growth, highlighting how skillful tech adoption builds adaptable, flourishing firms ready for hyper-competitive markets.

Disco delivers sophisticated, yet easy machine learning solutions designed for better results and automated tasks, promising a magical user experience. This welcome video saas compellingly captures technology's power to enhance competitive edge and attract talent, proving that innovation is readily within reach for forward-thinking practices.

What We Can Learn

Showcase core planning tasks visually making complex processes simple for quick adoption.


8. ASUS Getting started video

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Duration : 1 minute and 3 seconds

Pushing boundaries of performance, this video introduces the latest ASUS graphics cards. Innovative cooling systems meticulously engineered, like ROG Astral's quad-fan setup and ROG Strix's dynamic lighting, enable sustained, efficient operation even under intense load. TUF Gaming emphasizes military-grade components built to endure challenges.

A focus on power stability, vital for maximizing potential, ensures unwavering delivery. Acting as a clear getting started video, the presentation effectively details these core innovations. This potent hardware pairs with the MuseTree AI app, bridging raw power with creative possibilities for boundless digital expression.

What We Can Learn

Clearly showing problem solution via animation boosts understanding viewers retain 95 percent via video.


9. Infosilum Account settings walkthrough

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Duration : 1 minute and 46 seconds

Navigating the labyrinth of academic scheduling in higher education often feels overwhelming, but this platform offers a clear path. Infosilum Academic cuts through the traditional tangle with a powerful, collaborative solution designed to simplify operations and truly ease central bottlenecks by distributing responsibilities among everyone involved.

Preparing students for success is a core insight, highlighted by intelligent management of seat availability using demand-based planning. The platform flexibly incorporates diverse learning modes, covering in-person, online, and hybrid models, ensuring institutions are fully adaptable.

Attention to granular details, including a comprehensive account settings walkthrough, underscores its holistic approach, helping unlock operational efficiency. This single, unified tool makes tackling complex demands realistic and offers a path to gaining better control over the entire process.

What We Can Learn

Showcase connected capabilities visually to simplify complex offerings effectively for your audience.


10. PanMon Visual user guide

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Duration : 1 minute and 50 seconds

Keeping rail lines running smoothly requires precise monitoring. Traditional visual inspections often miss subtle yet critical wear on pantographs, risking costly failures and service delays. PanMon introduces a revolutionary automated system, scanning continuously during everyday operations without interruption, transforming monitoring from periodic checks to constant vigilance.

This advanced system automatically analyzes captured data, revealing wear and potential damage that human eyes might overlook. The interactive dashboard presents these real-time insights as a visual user guide, making complex information clear for quick decision-making. This predictive capability facilitates immediate action, drastically lowering maintenance costs and enhancing track availability by preventing dewirements before they occur.

What We Can Learn

Showcase dynamic product versatility through immersive, multi-mode visual storytelling.


11. Kiosk Studio software orientation video

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Duration : 1 minute and 59 seconds

Unlocking team efficiency amidst growing customer demand is paramount. Kiosk Studio addresses this challenge head-on, designed for streamlined front-line operations.

The interface transforms complex tasks into simple steps, mimicking an intuitive software orientation video. Instead of sifting through data, teams can quickly complete actions like updating bookings or sending links from one focused view, dramatically improving flow and precision.

This powerful simplification empowers staff to concentrate on the customer interaction itself. It ensures every service moment is swift and accurate, turning potential friction into seamless engagement and boosting overall productivity and client satisfaction.

What We Can Learn

Animated video captures attention faster potentially increasing viewer engagement by over 30 percent.


12. Later Feature walkthrough video

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Duration : 1 minute and 6 seconds

For anyone juggling social media demands, this video reveals Later's empowering path to mastery. It vividly portrays tasks like design and scheduling as potential chaos, then introduces a clear, structured solution. Playful animation makes learning feel less daunting and achievable for busy professionals.

Achieving the Later Product Pro certification becomes a tangible symbol of leveling up. This feature walkthrough video simplifies the journey, showing how mastering core features unlocks efficiency, saves time, and fuels audience growth. It positions expertise as attainable and rewarding.

Proudly displaying that certification, perhaps on LinkedIn or a fridge, isn't just recognition; it underscores real skill and confidence gained. This demonstration inspires by showing how structured learning leads to measurable results and personal pride.

What We Can Learn

Animated transformations revealing internal functions make complex products understandable and significantly engaging for viewers.


13. Athenian platform tutorial video

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Duration : 1 minute and 6 seconds

Untangling the web of corporate entities and compliance feels overwhelming, a challenge this video confronts head-on. It powerfully visualizes the pain of fragmented data, immediately connecting with anyone buried under scattered documents and alerts.

Through engaging animation, Athenian emerges not just as software, but a catalyst for control. By automating processes and providing instant data access, this platform tutorial video shows how legal teams gain mastery, freeing them for strategic growth and competitive advantage. The transition from chaos to clarity is truly inspiring.

What We Can Learn

Showcase continuous capability with 24-hour endurance, ensuring comprehensive coverage over vast areas.


14. Invacare User success videos

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Duration : 1 minute and 6 seconds

Establishing leadership in the critical space of data intelligence requires a defining narrative, and this video finds it in the powerful "GOAT" analogy. Connecting to sports greatness, it positions Alation as the undisputed champion, not just another competitor, effectively cutting through noise by claiming earned dominance over a decade. This resonant claim anchors the message.

Beyond strong branding, the stadium filled with banners of accolades provides compelling evidence. Years of top analyst rankings and stellar customer ratings validate the claim, acting as user success videos condensed into proof points. This demonstration of enduring excellence, backed by those who rely on their platform, makes the case truly inspiring and offers a masterclass in showcasing proven authority.

What We Can Learn

Showcase device stability and simulated limb interaction using animation for professional user confidence.


15. Cognizant Welcome and introduction video

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Duration : 1 minute and 7 seconds

Seeking rapid results in the face of digital disruption presents a key challenge. This welcome and introduction video introduces OptiMax from Cognizant Netcentric, vividly illustrating how it accelerates value and enables businesses to achieve more with less.

Dynamic abstract visuals powerfully depict complexities transforming into streamlined processes, underscoring OptiMax's ability to deliver immediate impact. As a leading Adobe partner, their expertise accelerates time-to-market, optimizes resources, and drives innovation to significantly boost revenue growth.

What We Can Learn

Showcase distinct product variations and features empowering informed audience decisions.


16. Hexagon software walkthrough video

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Duration : 1 minute and 8 seconds

Witnessing realities merge offers a powerful perspective shift. This video uniquely portrays how Hexagon bridges the physical and digital realms, utilizing advanced technology to capture real-world complexity and transform it into actionable data for profound insight.

Expertly blending technology, physical data, and human ingenuity, Hexagon enables new outcomes. This conceptual software walkthrough video compellingly illustrates their ability to integrate digital insights with real-world applications across diverse industries, driving tangible solutions and inspiring innovative thinking in video communication.

What We Can Learn

Showcase content modularity allowing easy placement of elements like videos and reviews on any page.


17. Firstup Dashboard overview video

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Duration : 2 minutes and 12 seconds

Drowning in the daily flood of company messages, employees face burnout and crucial information gets lost. The video uses striking visuals to portray this communication chaos, highlighting a widespread issue affecting engagement and productivity across the workforce.

Firstup offers a strategic shift, moving communication from background noise to a targeted force. By intelligently combining employee and behavioral data, it tailors messages for maximum relevance and impact. This enables powerful workforce insights, like those seen in a Dashboard overview video, allowing leaders to ensure communication drives desired outcomes and creates a more connected, effective organization.

What We Can Learn

Emotional animation depicting shared struggle builds empathy and encourages connection driving audience engagement.


18. Altair product adoption video

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Duration : 2 minutes and 25 seconds

Solving the toughest engineering and business challenges demands more than traditional tools. This visual experience from Altair reveals how artificial intelligence is integrated seamlessly, converging simulation, HPC, and data analytics to redefine possibility. The transformation of complex designs, like the automotive hood, visually anchors how AI-embedded workflows accelerate development.

Insights into physics predictions a thousand times faster directly showcase how this fuels rapid innovation. Seeing data unlock hidden value and augment human expertise underscores the technology's profound impact across diverse applications, from aerospace to heavy industry. This is a powerful product adoption video, inspiring creators on how to effectively communicate complex technical value and drive engagement for their own innovative solutions.

What We Can Learn

Animated video content captures attention quickly deeply engaging audiences from the very start effortlessly.


19. Rippling customer onboarding video

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Duration : 2 minutes and 27 seconds

Picture running your entire company seamlessly from one unified platform. Rippling visually represents how integrating HR, payroll, and IT processes creates a dynamic flow. The clean UI transitions and interlocking 3D icons powerfully convey this comprehensive approach, showing everything needed connected in one place.

The journey from headcount planning through recruiting to effortlessly bringing on new hires is particularly compelling. Showing candidates quickly self-serve benefits and payroll pre-start makes this a powerful customer onboarding video, illustrating the platform's speed and focus on employee readiness from day one. Rippling automates steps like training assignments and facilitates performance checks and global payroll in minutes. This focus on precision and zero effort offers inspiration for creators aiming to present complex systems as manageable and employee-centric, fostering retention.

What We Can Learn

Animated training improves knowledge retention by up to 80 percent compared to methods.


20. Rocketlane SaaS onboarding video

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Duration : 2 minutes and 47 seconds

Revealing the frustration of fragmented customer project management, this video pivots sharply to a solution built for alignment. It quickly illustrates how combining project oversight, document collaboration, and direct communication into a single experience promises clarity and consistent execution for customer-facing teams.

Creating a branded client portal takes center stage, offering customers effortless access via magic links to tasks, updates, and conversations. This focus on a seamless external experience, harmonized with internal workflows like templates and integrated timesheets, is what makes this saas onboarding video particularly insightful, demonstrating how to truly put the customer back in customer onboarding.

What We Can Learn

Expert guidance on complex processes accelerates regulatory timelines potentially reducing time by 25 percent.


21. Deque Quick start guide video

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Duration : 2 minutes and 4 seconds

Creating digital experiences that welcome everyone is essential. While a challenging goal, especially with 90% of websites currently falling short for assistive technology users, designers now wield a powerful catalyst for change. Deque's axe For Designers Figma plugin transforms them into true accessibility champions.

This automated tool instantly scans designs, spotting critical issues like color contrast or touch targets with dynamic ease. It doesn't just identify problems; it empowers design flow, suggesting fixes and providing developer clarity through auto-annotation, essentially functioning as a quick start guide video for building inclusively. Design freely, knowing your creations meet WCAG standards and reach every digital corner.

What We Can Learn

Showcase comprehensive multi-sensor capabilities effectively addressing diverse operational requirements clearly for viewers.


22. Silixa feature explanation video

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Duration : 2 minutes and 56 seconds

Powerfully visualizing the earth's hidden energy, Carina GeoTH unfolds a narrative of subsurface clarity. This system provides long-term, dependable fiber optic insight for geothermal operations, laying the foundation for optimized and sustainable energy production through advanced monitoring technology.

Deep underground, implanted fiber optic cables become dynamic sensors, capturing ultra HD acoustic, temperature, and strain data continuously. This compelling feature explanation video translates these complex measurements into visual data streams, revealing flow distribution and microseismic activity with precision, enabling informed, safe, and efficient management for decades without intervention.

What We Can Learn

Visual demonstrations showing significant technological impact increase information retention by over 400 percent.


23. Vexcel Imaging User guide video saas

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Duration : 3 minutes and 47 seconds

Witness the power of integrated aerial imaging as Vexcel Imaging unveils its latest innovations. The UltraCam Osprey redefines data acquisition with its unique dual camera system, efficiently capturing both high-resolution nadir and crucial oblique views simultaneously.

Complementing the hardware, the UltraMap software streamlines processing, transforming raw data into stunning 3D city models and detailed terrain. Showcasing real-world examples, including disaster assessment imagery, illustrates their comprehensive data program, accessible via the cloud. This integrated approach functions effectively as a user guide video saas for complex geospatial workflows.

What We Can Learn

Showcase diverse high performance use cases to broaden audience perception effectively.


24. Genesys Product educational videos

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Duration : 3 minutes and 59 seconds

Uncharted waters can feel daunting, but this video immediately provides a sense of guidance. Genesys Customer Success uses a brilliant visual metaphor of a journey and map to demystify the process. Their specialized team, led by the Customer Success Manager, is portrayed not just as support, but your essential navigator.

Developing the tailored Customer Success Plan provides a clear blueprint, setting objectives and milestones. Access to a powerful service catalog toolkit, showcasing resources designed to accelerate results and proactively mitigate risks. Product educational videos effectively convey this comprehensive support model.

This narrative powerfully conveys a commitment to constant evolution, helping businesses adjust course and pursue new heights. Partnering with Genesys provides a dedicated guide for continuous growth and navigating future innovation possibilities.

What We Can Learn

Showcase ease of use with clear animated steps building viewer confidence in your solution.


25. Close Software guide video

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Duration : 54 seconds

Transforming conversations into clarity, Close Call Assistant reinvents how sales teams capture insights. This powerful software guide video demonstrates its seamless process: instant transcription and AI-powered summaries. These aren't just notes; they're searchable records revealing key details, allowing teams to focus on selling, not scribing.

Deeply integrated into your CRM, the tool provides visual analysis of conversations, like talk time distribution, offering data-driven insights for coaching and improving overall team performance and confidence in follow-up.

What We Can Learn

Showcase your user interface realistically within relatable everyday contexts enhancing viewer understanding.


26. ASUS Initial setup video

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Duration : 56 seconds

Unveiling a system built for streamlined living, the ASUS V400 AiO delivers minimalist beauty and thoughtful functionality. Its sleek profile is matched by a vibrant NanoEdge display, creating an expansive canvas perfect for work or creative pursuits, highlighting visual fidelity.

Powering through everyday tasks is seamless thanks to its capable processor. Fast, reliable connectivity options shown support diverse workflows. Practical features like the retractable privacy camera and AI noise cancellation offer peace of mind after watching the initial setup video. This video inspires considering how integrated technology elevates your personal space.

What We Can Learn

Animated video introductions grab attention quickly, retaining over eighty percent.


27. Ansys onboarding video series

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Duration : 1 minute and 25 seconds

Engineering peak performance in Formula 1 relies on mastering invisible forces. This Ansys video powerfully visualizes computational fluid dynamics, turning abstract airflow and heat transfer into clear, actionable insights through detailed simulation. Breaking intricate models into smaller cells through meshing is key to this detailed component analysis.

The rapid virtual exploration and testing of design variations, segmented for precision, directly fuels faster decision-making crucial for the race track. Ultimately, simulation enables engineers to achieve optimal car design virtually, saving time and cost. This makes complex F1 physics comprehensible, serving as an excellent segment for an onboarding video series.

What We Can Learn

Optimize recruitment process time and cost saving up to 40 percent for efficiency.


28. apty User onboarding video

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Duration : 1 minute and 58 seconds

Businesses investing heavily in technology often find the true challenge isnt the software itself, but ensuring employees fully utilize it. Lack of effective user adoption and seamless onboarding prevents organizations from achieving the desired productivity and return on investment from their software purchases. This video highlights this significant pain point.

apty presents an innovative solution, moving beyond static training. It dynamically analyzes where users encounter friction, providing precise, on-screen guidance. This dynamic guidance, effectively a personalized user onboarding video right within the application, streamlines workflows and automates routine tasks, accelerating user mastery and significantly reducing support costs.

This targeted, in-app support empowers users to quickly become proficient, ensuring businesses realize the full potential of their technology investments much faster than ever before.

What We Can Learn

Animated user interface tours simplify complex software feature explanation building viewer confidence.


29. AdRoll Core functionality video

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Duration : 16 seconds

Witnessing customers abandon their carts is a stark reality for many online businesses. AdRoll addresses this challenge head-on, visualizing the winding path shoppers take and how 97% stray before reaching the finish line. This immediate, relatable problem statement hooks the viewer by highlighting a significant pain point.

AdRoll's solution, showcased in this core functionality video, demonstrates a powerful path to recovery. By seamlessly integrating personalized ads and email campaigns, it intelligently re-engages those lost visitors. This combined strategy helps nurture hesitant shoppers, effectively guiding them back to complete their purchase journey for increased conversions.

What We Can Learn

Showcase deep industry experience, over 32 years, driving solution success and client trust.


30. EPSON New user video guide

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Duration : 2 minutes and 0 seconds

Crafting vibrant custom apparel takes a leap with the SureColor F1000 Series, showcasing powerful hybrid Direct to Garment and Direct to Film capabilities. The impressive visual demonstration, particularly of white ink on dark fabrics, highlights the extensive creative potential this compact unit brings to virtually any work environment, unlocking new product lines.

Beyond just creative output, the design emphasizes ease of use through features like auto height adjustment. Accessing controls via the intuitive touchscreen and monitoring performance with the Epson Cloud Solution PORT streamline operations effectively, presenting the system much like a comprehensive new user video guide.

What We Can Learn

Showcase curriculum relevance through expert collaboration building audience trust.


FAQ

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What makes a SaaS onboarding video drive user activation?

Drive user activation by showcasing key product benefits and demonstrating value quickly. A strong opening and clear value proposition are essential.

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How should we structure a SaaS product walkthrough for user understanding?

Structure your product walkthrough logically, progressing from basic to advanced features. Clear explanations and engaging visuals ensure user understanding.

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What tone and style best resonates with our audience in a SaaS welcome video?

A welcoming and informative tone builds trust and encourages exploration in welcome videos. Tailor the tone to resonate with your specific target audience.

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What pitfalls should we avoid in a SaaS demo video for high engagement?

Avoid technical jargon and lengthy explanations in demo videos. Keep it concise, engaging, and benefit-focused for higher engagement.

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How can testimonials build trust in a SaaS explainer video?

Authentic testimonials showcasing real user experiences build trust and credibility. Capture compelling stories that resonate with potential customers.

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What visuals best showcase our SaaS product's core functionality?

Showcase core functionality with screen recordings, animated demos, and clear UI/UX displays. High-quality visuals captivate and inform.

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What interactive elements enhance SaaS training video engagement?

Enhance training video engagement with interactive elements like quizzes, clickable hotspots, and branching scenarios. Create interactive experiences that educate.

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What call to action maximizes conversions in a SaaS onboarding video?

Maximize conversions with clear calls to action, such as "Start your free trial" or "Request a demo." Place CTAs strategically for optimal results.

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What onboarding video best practices can we learn from other SaaS companies?

Research successful SaaS companies' onboarding videos to identify best practices for user activation and engagement. Analyze top performers for insights.

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When is animation most effective explaining complex SaaS concepts?

Animation effectively explains complex SaaS concepts, simplifying intricate processes and improving understanding. Use it strategically for clarity.

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How can we seamlessly integrate our brand into SaaS product videos?

Integrate your brand seamlessly into product videos with consistent visuals, messaging, and brand voice. Maintain brand cohesion across all video content.

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How can we script a SaaS demo that converts viewers into customers?

Script a converting demo by focusing on user pain points and demonstrating solutions. Craft compelling narratives that drive sales.

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What types of videos enhance the SaaS customer lifecycle?

Explainer videos, tutorials, and customer testimonials enhance the SaaS customer lifecycle. Create videos that educate, engage, and retain customers. Typical production timelines range from 3-8 weeks, with pricing from $1000-$6000 depending on complexity.

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What's video's role in SaaS customer retention?

Video plays a crucial role in customer retention by providing ongoing support, training, and engagement. Create content that keeps customers connected.

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How can video effectively address SaaS customer pain points?

Address customer pain points effectively with videos showcasing solutions, providing helpful tips, and offering personalized support. Build trust and satisfaction.



Measuring SaaS Onboarding Video Success: Key Metrics


Understanding whether a SaaS Orientation Video is truly effective means looking beyond simple viewership. Companies pour energy into these guides aiming to smooth the user journey and accelerate understanding. The real value lies in tracking tangible outcomes showing the video empowers users and drives business growth. Measuring success provides critical feedback, allowing teams to refine content and strategy continuously.

Tracking specific key performance indicators reveals the video's impact on user behavior. These metrics aren't just numbers; they reflect how well the video helps users navigate the software, achieve their goals, and ultimately find value. Analyzing these indicators illuminates what's working and where friction points might still exist, both in the video and the product experience itself.

  • Time to Value (TTV) tracks how quickly users reach their first successful interaction or "aha!" moment. Effective videos dramatically reduce this.

  • Onboarding Completion Rate shows how many users finish the essential video guidance steps, indicating clarity and engagement.

  • Feature Adoption Rate measures if users are actively using key features showcased in the video, highlighting its effectiveness in driving specific actions.

  • Customer Engagement Score incorporates various user activities, providing a holistic view influenced by accessible video support.


  • These metrics directly influence crucial business results like improved Trial to Paid Conversion Rate and lower churn. They also signal reduced support costs by preempting common questions. Using these insights ensures videos actively contribute to a more successful user journey and stronger product adoption.


    Why Advids for SaaS Orientation Video?


    At Advids, we create compelling SaaS Orientation Videos that drive results. Our blend of creative storytelling, advanced technology, and proven experience ensures your vision translates into effective animation. We've completed over 3400 successful projects for clients ranging from startups to Fortune 500 companies, including brands like Razorpay, Ola, Mercedes, the United Nations, Continental, and Mercer. Our dedication to client satisfaction is evident in our 109+ five-star Google reviews.

    SaaS Orientation Video Expertise:

    12+ Years of Proven Success: With over 3400 completed projects, we understand what makes a SaaS Orientation Video truly effective. Out of these, between 185 and 470 projects have been specifically focused on SaaS Orientation.
    Trusted by Industry Leaders: We've partnered with diverse clients, from startups to Fortune 500 companies, including Razorpay, Ola, Mercedes, the United Nations, Continental, and Mercer.
    Client Satisfaction Guaranteed: Our commitment to excellence is reflected in our 109+ five-star Google reviews.

    Creating Engaging SaaS Experiences:

    Customized SaaS Orientation Video Solutions: We tailor each project, whether it's explainer videos, character animations, or other SaaS-focused formats, to your brand and target audience.
    Creative Storytelling Through Animation: Our animators and storytellers craft captivating narratives that engage viewers and inspire action.
    Cutting-Edge SaaS Orientation Video Technology: We utilize the latest software and techniques to create visually stunning and impactful videos.

    Partnering with You:

    Collaborative Process: We work closely with you from concept to completion, ensuring your vision is realized in the final animation.
    Strategic Communication: We prioritize understanding your needs, target audience, and brand identity to create impactful SaaS Orientation Videos.


    Ready to unlock the potential of SaaS Orientation Video for your business with the latest video design trends of 2024? Let Advids be your trusted partner in transforming your ideas into engaging and effective animated experiences.

    Checkout some of the projects and work our team at Advids has been producing:


    What is a SaaS Orientation Video?


    A saas orientation video is a short, engaging video that introduces new users to a software-as-a-service (SaaS) product. It aims to provide a clear understanding of the product's core functionalities, key features, and how to navigate the user interface. These videos are often used as part of the onboarding process, helping users quickly get up to speed and start using the software effectively.

    SaaS Orientation videos are particularly valuable for companies looking to improve user engagement, reduce churn rates, and increase customer satisfaction. By providing a clear and concise introduction to the product, these videos can help users feel more confident and empowered, leading to a more positive onboarding experience.


    What do top SaaS Orientation Videos have in common?


    Mastering SaaS orientation videos requires focusing on key elements to create impactful and engaging content.

    Ideal User Profile - Craft a persona representing your ideal customer for targeted messaging.

    • Intuitive Onboarding - Show a simplified user journey, highlighting ease of use and quick wins.
    • Problem-Solution Fit - Illustrate the problem, then showcase the SaaS solving it effortlessly.
    • Unique Value Proposition - Focus on a single, compelling differentiator, avoiding feature overload.
    • Quantifiable Results - Use charts and graphs to visually represent impressive statistics.
    • Compelling Narrative - Use a relatable character arc to showcase the SaaS's transformative power.
    • Interactive Walkthroughs - Use close-ups and annotations to highlight key UI elements.
    • Social Proof - Feature short, impactful testimonials from satisfied customers.
    • Competitive Edge - Use side-by-side comparisons to visually demonstrate superiority.
    • Clear Call to Action - Use strong verbs and a clear visual cue to guide viewers to the next step.


    What makes SaaS Orientation Video effective?


    Problem-solution narratives immediately resonate with viewers by addressing their pain points and showcasing how the software provides solutions. Showcase the products unique value proposition within the first few seconds to capture immediate attention. Visually engaging storytelling, incorporating screen recordings of the software in action, provides a realistic and relatable experience. Highlighting the intuitive UI/UX design ensures viewers understand the ease of use and accessibility.

    Demonstrate the softwares value by incorporating real-world use cases and success stories. Contextual micro-interactions and progress indicators within the video keep viewers actively engaged. Clear and specific CTAs, aligned with user journey stages, guide viewers towards desired actions. An authoritative yet relatable voiceover narration enhances clarity and builds trust.

    Consistent branding reinforces brand identity, ensuring a cohesive message. Data-driven optimization, including A/B testing, allows for continuous improvement based on viewer behavior. Ultimately, reducing time-to-value and driving product adoption are the primary goals.


    How long should your SaaS Orientation Video be?


    Optimize SaaS orientation video length for maximum impact by aligning video type, content, and target audience stage.

    Pre-production Considerations for Determining Video Length:

    • What's the video's core message?
    • Who is the ideal viewer?
    • Which features need highlighting?
    • How intuitive is the software?
    • Where will the video reside?
    • What's the video's objective?
    • What style best suits the brand?

    SaaS orientation video length guide

    SaaS Orientation TypesVideo LengthUse CaseFunnel
    Animated Explainer60-90 secondsClearly communicates complex SaaS features using engaging visuals and concise narration, ideal for showcasing core value proposition quickly.Awareness
    Live Action Demo45-75 secondsDemonstrates SaaS functionality in a realistic setting, highlighting user-friendliness and key benefits, using a clean and professional style.Consideration
    Screen Recording30-60 secondsProvides a quick tutorial on specific SaaS features, focusing on ease of use and practical application, using clear on-screen annotations.Consideration
    Product Walkthrough1-2 minutesA comprehensive overview of the SaaS platform, showcasing its capabilities and workflow, using a combination of screen recording and voiceover.Conversion
    Customer Testimonial30-45 secondsFeatures satisfied customers sharing their positive experiences, building trust and social proof, using authentic and relatable testimonials.Conversion


    How to create SaaS Orientation Videos?


    Crafting compelling SaaS orientation videos requires a strategic approach that prioritizes user understanding and engagement. Mastering the pre-production and production phases ensures a polished, effective video that drives user adoption.

    * Define audience - Target specific user personas to create a relatable and effective message.

    • Key features list - Prioritize features solving user pain points, showcasing immediate value.
    • Storyboard creation - Use a clear visual structure to guide the viewer through the software's functionality.
    • Scriptwriting - Employ concise language, focusing on benefits and avoiding technical jargon.
    • Visual selection - High-quality screen recordings and animations enhance engagement and clarity.
    • Voice recording - A clear, enthusiastic voiceover guides users and builds excitement.
    • Video editing - Fast-paced editing keeps viewers engaged, highlighting key interactions.
    • Platform optimization - Responsive design ensures accessibility across all devices and browsers.
    • Feedback gathering - Continuous improvement based on user feedback optimizes the onboarding process.


    Targeting Your Audience with SaaS Videos


    Having covered the technicalities, let's explore how to make your SaaS orientation videos truly resonate with your audience. Creating targeted videos is crucial for maximizing engagement and driving those all-important conversions. We've seen examples of effective SaaS videos, but how do we tailor them to specific viewers?

    Think about your ideal user. What are their pain points? A SaaS explainer video might be perfect for showcasing your core value proposition to a broad audience, while a software demo video could target users looking for specific solutions. Remember those SaaS onboarding video examples? They're great for demonstrating initial user experience and highlighting quick wins. It's all about understanding your audience and crafting a message that speaks directly to them.

    • Consider user segmentation. Creating videos for different user groups, like beginners versus experts, allows for more personalized content.
    • Focus on benefits, not just features. Show how your software improves users' lives, not just its technical capabilities.
    • Storytelling is key. A compelling narrative can connect with your audience on an emotional level, making your message more memorable.
    • Don't forget the call to action. Guide viewers towards the next step, whether it's signing up for a free trial or exploring more features.

    By focusing on these key elements, we can create SaaS orientation videos that not only inform but also inspire. This targeted approach will ultimately lead to higher engagement, increased conversions, and a more successful onboarding experience for your users.


    Choosing the Right SaaS Video Style


    Having explored various saas video examples and content creation strategies, let's focus on selecting the perfect video style. This crucial step maximizes engagement and helps achieve your marketing goals. Looking for inspiration? Check out top SaaS video marketing examples to see how other companies effectively leverage different styles. Creating a compelling SaaS marketing video requires careful consideration of your target audience, objectives, and chosen style.

    Remember, understanding your viewers is paramount. Consider their needs, preferences, and where they are in the user journey. For instance, awareness-stage viewers might respond well to engaging animated explainers, while consideration-stage viewers could benefit from product demos or SaaS video case studies. Conversion-stage viewers, on the other hand, might be swayed by customer testimonials.

    For complex software, consider animated explainers or detailed product walkthroughs. Simpler SaaS solutions may benefit from concise live-action demos or quick screen recording tutorials focusing on specific features. No matter the style, always prioritize high-quality visuals, audio, and mobile responsiveness. Professional production values enhance credibility and ensure accessibility across all devices.

    • Match your video style to the user's journey. An animated explainer might be perfect for initial awareness, while a software demo video could target users seeking specific solutions.
    • Focus on benefits, not just features. Show how your software improves users' lives, not just its technical capabilities. Remember those SaaS onboarding video examples? They're great for demonstrating initial user experience and highlighting quick wins.
    • Don't forget a clear call to action. Guide viewers towards the next step, whether it's signing up for a free trial or exploring more features.
    • Think about video length. Shorter videos often perform better, especially for top-of-funnel content. Experiment with different lengths and analyze performance metrics to optimize your strategy.

    By carefully considering these factors, we can create SaaS orientation videos that not only inform but also inspire. This targeted approach leads to higher engagement, increased conversions, and a more successful onboarding experience.


    Using Animation Effectively in SaaS Videos


    Having explored the fundamentals of SaaS orientation videos, let's unlock the potential of animation. Animation isn't just about adding visual flair; it's about transforming complex ideas into engaging narratives that resonate with your audience. Think of animation as your secret weapon for boosting user comprehension and driving conversions. From simplifying intricate software features to forging emotional connections, animation elevates your SaaS videos from informative to truly captivating.

    Looking for inspiration? Check out these best SaaS video examples that effectively use animation to engage viewers.

    Want to create videos that truly captivate your audience? Explore these engaging SaaS video examples for creative animation ideas.

    • Tailor your animation style to your target audience. A playful style might suit a younger demographic, while a more sophisticated approach resonates with professionals.
    • Transform complex concepts into digestible visuals. Metaphors and analogies can simplify intricate features, making them easier for viewers to grasp.
    • Craft a compelling narrative. A clear story arc with a beginning, middle, and end can captivate viewers and make your message stick.
    • Showcase your software's personality. Character animation can inject humor and build emotional connections, making your brand more relatable.

    Crafting an effective SaaS onboarding video? Animation can simplify complex processes and make the first user experience delightful. By strategically incorporating animation, we can create SaaS orientation videos that not only inform but inspire, leading to higher engagement and a smoother onboarding experience. Elevate your application video with animation to showcase its unique features and benefits in a memorable way.


    Incorporating Screen Recordings in SaaS Videos


    Let's dive into the specifics of incorporating screen recordings into your SaaS videos. Screen recordings are a powerful tool for showcasing your software in action, transforming abstract concepts into tangible demonstrations. They bridge the gap between telling and showing, allowing viewers to experience your product firsthand.

    Think of your SaaS training video examples – screen recordings are essential for demonstrating specific software functionalities. Similarly, a well-crafted saas product video often incorporates screen recordings to showcase key features and benefits. Just like a software explainer video, SaaS videos can leverage screen recordings to simplify complex concepts. Looking for inspiration? Check out SaaS explainer video examples to see how other companies effectively use screen recordings.

    We can maximize their impact by focusing on a few key strategies:

    • Plan a concise narrative showcasing a specific user journey or feature. Keep it focused and avoid overwhelming viewers with too much information at once.
    • Declutter your screen, hiding unnecessary icons and notifications. A clean, uncluttered interface looks professional and helps viewers focus on the essential elements.
    • Use high-resolution recording software and optimize audio quality. Crisp visuals and clear narration are crucial for a positive viewing experience.
    • Highlight key interactions using visual cues like mouse clicks and annotations. Guide viewers' attention to the most important actions and features.

    By following these tips, we can create engaging screen recordings that enhance user understanding and drive conversions. Experiment with different approaches and find what works best for your SaaS product and target audience.


    Creating Compelling Calls to Action in SaaS Videos


    Let's talk about creating calls to action that truly convert. We've covered video styles, now let's make sure those videos inspire action. Think of your CTA as the bridge between engaging content and tangible results. It's the final nudge that encourages viewers to take the next step.

    For instance, high-quality SaaS video examples often feature clear, concise CTAs that drive conversions. Remember those SaaS product demo video examples? They're not just about showcasing features; they're about guiding viewers towards a desired action.

    • Craft CTAs with strong verbs. "Get started today," "Try our saas demo video now," or "Explore our cloud software video" are more compelling than passive phrases.
    • Inject urgency. A limited-time offer or exclusive bonus can motivate viewers to act quickly. Think "Sign up now and get 50% off your first month."
    • Highlight the value. Remind viewers how your SaaS solves their problems. A saas product demo video is a perfect opportunity to showcase benefits and connect them to a clear CTA.
    • Personalize the message. A generic "Learn more" might not resonate. Tailor your CTA to the specific audience segment and their needs.

    By focusing on these strategies, we can create CTAs that not only grab attention but also drive conversions. A well-crafted call to action is the key to unlocking the full potential of your SaaS orientation videos.


    How SaaS orientation video examples are curated?


    We dove deep into SaaS orientation videos, curating an insightful resource guided by an 8-parameter framework:

    Our 8-Parameter Curation Framework

    1.Relevance Authentic SaaS orientation videos showcasing real-world applications.
    2.Diversity Showcasing diverse visual styles, industries, and target audiences for inspiration.
    3.Engagement Analyzing audience response, information design, 10-second litmus test.
    4.Visual Design Evaluating aesthetics, clarity, effectiveness of visuals.
    5.Narrative Structure Assessing storyline clarity, flow, message effectiveness.
    6.Call to Action Examining call to action strength, clarity, and relevance to SaaS onboarding.
    7.Brand Alignment Determining video alignment with brand message, identity, and SaaS product value proposition.
    8.Performance Metrics Utilising VidIQ to assess watch time, audience retention.

    A team of video designers, video marketers, and digital content experts collaborated with lead editor Orko to ensure diverse, adaptable examples, moving beyond the repetitive.

    Updated October 15th, 2024, this collection is constantly refreshed with new examples meeting high standards, featuring styles like:

    1. Animated Explainers
    2. Product Demos
    3. Customer Onboarding
    4. Technical Walkthroughs
    5. UI Demo Animations

    0.22% of videos are featured in this blog. With only 3.5% videos meeting the visual design parameter.

    Advids
    Source: Advids/Youtube, SaaS orientation video examples 2024, n=13636 videos within duration <3 mintues, across industries.

    Author at advids
    A video producer with a passion for creating compelling video narratives, Orko Roy brings a wealth of experience to his role. His background in Digital Journalism and over 11 years of freelance media consulting inform his approach to video production. For the past 7 years, he has been a vital part of the Advids team, honing his expertise in video content planning, creation, and strategy.

    His collaborative approach ensures that he works closely with clients, from startups to enterprises, to understand their communication goals and deliver impactful video solutions. He thrives on transforming ideas into engaging videos, whether it's a product demo, an educational explainer, or a brand story.

    An avid reader of modern marketing literature, he keeps his knowledge current. Among his favorite reads from 2024 are "Balls Out Marketing" by Peter Roesler, "Give to Grow" by Mo Bunnell and "For the Culture" by Marcus Collins. His results-driven approach ensures that video content resonates with audiences and helps businesses flourish.

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