Video Marketing

Case Study Animation Examples: 29 Videos, 4 Story Moves

Introduction

What a case study animation has to prove

Most B2B case studies are PDFs. A logo, a quote, three bullet results and a download button.

But your buyer reads them with four questions, one at a time. Was their problem like mine? Would it work in my day? Who actually runs this? What did it change?

A PDF makes them dig for the answers. A case study animation can put each one on screen, in the order the buyer asks.

The short answer: the case study animations that work answer one buyer question with one move. Worst Day shows the old way failing before your product appears. Ride-Along follows one customer through one job. Guest Star puts a named customer, their problem and their result on screen. Net Gain ends on one before-and-after number. Not all 29 videos below are formal customer stories. Several are product videos that make one case-study move well, and each card says so.

Planning a case study animation?

Talk to the Advids team about style, budget and timeline before you write the script. Start with your customer's worst day and the one number that changed.

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29 examples

Case Study Animation examples

Move 1 · Worst Day

If your buyer hasn't admitted the problem, open on the customer's worst day.

Nobody reads a comeback story until they've seen the fall. Your buyer reads your case study the same way. If the old way never breaks on screen, your result has nothing to beat.

I call it the Worst Day: one scene where the old way fails, played before your product appears. Nine examples.

HashiCorp Vault secrets management video

HashiCorp's video explains secrets management across multiple clouds. It opens on the mess, credentials scattered and hard-coded, before HashiCorp Vault appears.

What works here:

  • The problem comes first. A fragmented multi-cloud picture shows the security gaps that manual secrets management leaves open.
  • Then the fix moves. Automated secret rotation and dynamic credentials replace static passwords with identity-based access.
  • It ends on one workflow. A single, centralized process cuts overhead and keeps policy the same across every environment.

The move: Draw the mess your buyer's team lives with today, before any product shot. If an engineer wouldn't recognize the mess, redraw it.

SAP Concur compliance video

SAP Concur's 56-second video sells travel and expense compliance. It opens on a figure SAP Concur puts on screen: 27% of current travel and expense solutions fail to meet organizational compliance needs.

What works here:

  • The gap is a pie chart. Warning icons and the 27% figure make the risk visible in seconds.
  • An expanding arc diagram then shows centralized spend policies covering travel, expense and security compliance.
  • The close is about keeping up: continued investment, so the suite meets rules that haven't arrived yet.

The move: If your buyer's worst day is an audit, open on the gap, with the number and its source on screen. Then show the policy that closes it.

OPSOLUTIONS REAL QR overview video

OPSOLUTIONS sells product authentication to brands. The video opens on counterfeits and grey markets, then shows its REAL QR code as the answer.

What works here:

  • The proof is physical. Micro-printing makes the REAL code visually distinct and, by OPSOLUTIONS' account, impossible to copy.
  • The brand owner gets a scene too: real-time alerts on where and how often codes are scanned.
  • Scan data then becomes market insight, from unauthorized distributors to sales channels worth growing.

The move: Show the threat, then show what the brand owner sees when it happens. An alert on screen proves the fix keeps working after launch day.

Equifax Fit2Work brand video

Equifax's Fit2Work sells pre-employment screening in Australia and New Zealand. It opens on a tightrope walker, its picture of a business crossing hiring risk.

What works here:

  • The risk gets numbers. The video's infographics say 60% of internal fraud comes from insiders and 30% of resumes contain false information.
  • The answer is breadth: over 70 screening checks, with compliance named for regulators like APRA and ASIC.
  • Then the platform. UI animation walks through the online screening process step by step.

The move: Pick one picture for the risk your buyer carries, then put your numbers inside it. Name the source of each number on screen.

OpenText Aviator chatbot video

OpenText Aviator is an enterprise chatbot for IT service management, built on a private large language model. The video starts with the chatbots everyone already finds frustrating.

What works here:

  • The old way is the setup. Past chatbot frustrations sit next to Aviator's human-like answers.
  • The requests are ordinary ones: ordering a new PC and answering HR policy questions.
  • Access controls tailor answers by role and location, so a user asking about company holidays in France gets the French answer only.

The move: Show the bad experience your buyer already had with the old category. Then answer the same request your way.

AntWorks ANTStein case study animation

AntWorks' ANTStein video targets billing in transport and logistics. Its YouTube title carries the claim: logistics services benefit from 92% extraction accuracy.

What works here:

  • Pain points come first: shipment delays and slow, manual billing.
  • ANTStein then arrives as intelligent automation aimed straight at those billing problems.
  • The promise is fewer manual steps and more precise bills, shown through short feature scenes.

The move: Put your result in the title, then spend the opening on the work it replaces. The number lands harder once the viewer has watched the manual billing.

DEUTZ zero-emission construction video

DEUTZ's animation takes on construction emissions. It opens on the environmental burden of traditional construction, then builds a hydrogen-powered setup around the H2 DEUTZ GenSet.

What works here:

  • The PowerTree, a mobile plug-and-play fast-charging station, keeps electric machines charged on the job, even over a lunch break.
  • Low noise and zero emissions come with lower energy, maintenance and repair costs.
  • The last argument is commercial: cleaner equipment makes a contractor more attractive for contracts that prioritize sustainability.

The move: End on the business reason, not only the green one. Your buyer's boss approves a contract win faster than an emissions chart.

Clever Devices EVMS video

Clever Devices' EVMS manages electric bus fleets. It opens on a reality transit agencies know well: mixed fleets of diesel and electric buses.

What works here:

  • The hard part is named first: balancing different energy needs across one fleet.
  • Animated data flows show what the energy prediction weighs: stops, elevation, passenger load, battery status and weather.
  • Dispatchers get a dashboard and drivers get in-cab displays, so charging is “no more, no less.”

The move: If your buyer runs old and new systems side by side, open on both. Then give each person who uses yours their own screen.

Indra and ENAIRE Startical video

Startical is a joint initiative of ENAIRE and Indra that takes air traffic infrastructure into space. It opens on the gap: over oceans and remote areas, ground systems lose track of aircraft.

What works here:

  • The cost of the gap is spelled out. Without real-time positions, controllers keep aircraft further apart, so flights run less efficiently and pollute more.
  • The fix is a number: a constellation of over 200 low Earth orbit satellites for VHF voice, data and surveillance.
  • Each party gets its payoff: tighter separation for air navigation providers, preferred routes for airlines, weather avoidance for pilots. No new avionics or training required.

The move: List what each party in the deal gets, one line each. Then say plainly what they won't have to change.

Move 2 · Ride-Along

If your buyer can't picture it in their day, follow one customer through the job.

Once the buyer has seen the old way break, the next doubt is personal. Would this work in my day?

A cooking show doesn't list the oven's settings. It cooks one meal. I call it the Ride-Along: one customer or team, one job, with your product doing the work in the background. Ten examples.

Odigo Animated case study video

Odigo sells an AI customer service platform. Its animation follows named customers across channels instead of listing features.

What works here:

  • Aleks activates her credit card through the IVR. Paul tracks a delivery through a chatbot. Each story covers one channel.
  • Speech recognition, speech synthesis and natural language understanding qualify each request, then answer it or route it to a human agent.
  • It connects to what the buyer already runs: information systems, CRM tools and third-party AI like Google's Dialogflow.

The move: Give your customer's customer a name and one errand. If a viewer can't retell the errand, it's too complicated.

Visa Post Purchase Solutions video

Visa's video is subtitled “Day in the Life of an Issuer.” It follows how card issuers handle fraud and disputes, drawn in clean line art.

What works here:

  • The problem gets scale first, with a “30% increase” in fraud shown on screen.
  • Visa Resolve Online and Visa Dispute Management Service then carry the issuer's side, from purchase inquiry to dispute processing.
  • The cardholder's side closes it: an unfamiliar charge at the start, an email reading “Dispute Resolved” at the end.

The move: Ride along with your buyer and with their customer. End on the message their customer receives.

Open International Case study story video

Open International's Open Smartflex serves utilities. The animation follows one customer case to show service that acts before the customer calls.

What works here:

  • AI predictions spot trouble early, such as a customer likely to struggle with an upcoming bill, and offer options ahead of time.
  • The options arrive where customers already are: SMS, WhatsApp and Facebook Messenger, through a chatbot.
  • Behind it sit a modern CIS, AI and workflow automation, framed as the shift from reactive to proactive service.

The move: Ride along on the day your product acts first. Show the customer getting help before they knew they needed it.

Emplifi Case study video presentation

Emplifi's Unified Analytics video follows one product launch. A TikTok trend starts the story, and sales data finishes it.

What works here:

  • Live action and UI animation mix. The team spots unexpected social buzz, then connects it to sales performance.
  • The gap is engagement that doesn't convert. Shoppable social content and influencer partnerships close it.
  • Marketing, commerce and care teams share one view, so nobody waits on a manual data pull.

The move: Follow one campaign from the first signal to the sales number. Your buyer will map their own launch onto it.

Microsoft Planetary Computer Pro video

Microsoft builds this explainer around one sample customer, Contoso Logistics, and walks through its building floor by floor. Each floor is a team with its own geospatial problem.

What works here:

  • It opens on the before: geospatial data that was expensive, needed specialist tools and couldn't take full advantage of AI.
  • On the first floor, compliance checks suppliers against zero-deforestation goals. On the third, operations reroutes shipments when river flooding threatens deliveries.
  • On the top floor, market intelligence watches construction at possible new distribution hubs. The close: “turning Contoso Earth observation data into boardroom decisions.”

The move: If your product serves several teams, give each team a floor in one building. The viewer walks up, and the value adds up.

Hitachi Energy Grid Guardians video

Hitachi Energy's “Grid Guardians Unite” turns grid software into a story about keeping vital services powered. It shows impact, not features.

What works here:

  • Instead of data, the viewer gets a story of grid resilience, told through animation.
  • The software's job is shown through what it protects: power for everyday life during critical moments.
  • At 55 seconds, it keeps the product in the background and the stakes in front.

The move: Show what stays on because your product works. If the viewer remembers the stakes, the product name follows.

Brightcove streaming overview video

Brightcove's video follows content through its whole life, from creation and ingestion to playback, distribution and monetization.

What works here:

  • Motion graphics link live-action scenes, one stage of the streaming chain at a time.
  • It names the problem in two words, “digital noise,” and casts Brightcove as a “streaming-focused partner.”
  • The audience is named: media companies, content creators and brands chasing pipeline, revenue and awareness.

The move: If you can't follow a person, follow the asset your buyer cares about: one video, one invoice, one order. Stage by stage.

Logitech Dance of Collaboration video

Logitech's 15-second “Dance of Collaboration” cut moves between work settings. Its peripherals keep the meeting working wherever the person sits.

What works here:

  • The scene changes carry the message: different places, the same easy setup.
  • It sells the outcome, clearer and more productive meetings, ahead of the hardware.
  • It isn't a case study. It's here for one technique: a 15-second ride through several workplaces.

The move: For a 15-second cut, pick the 3 rooms your buyer actually works in. One shot each, the same product in every one.

Logitech Room Solutions for Microsoft Teams video

Logitech's 46-second video shows mounting options for its Microsoft Teams room solutions. There's no narration. 3D animation does all the explaining.

What works here:

  • Components like the Tap and Rally Bar reconfigure for different meeting spaces.
  • Parts settle into walls and displays on screen, which answers the setup question without a word.
  • It speaks to the IT manager's worry about deployment through the visuals alone.

The move: If your buyer's doubt is installation, show the install. Let the parts click into place with no voiceover.

Google Pixel 6 battery ad

This is a 15-second consumer ad from Google Australia, not a B2B case study. It's here for one technique: proving a battery claim through a day of use.

What works here:

  • A CGI “ghosting” effect reveals the Google Tensor chip inside the phone.
  • Animated icons and split screens show Adaptive Battery holding up across demanding activities.
  • Rapid cuts of different users, from hiking to underwater photography, end on “For All You Are.”

The move: If your claim is endurance, ride along through the hardest day, not the average one. Then state the claim once.

Move 3 · Guest Star

If your buyer asks who actually uses it, put a named customer on screen.

A day in someone's life is still a day you scripted. So the buyer asks the harder question: who actually runs this?

A restaurant with a famous regular gets its tables booked. Your buyer trusts a named customer more than anything you say about yourself. I call it the Guest Star: a real customer's name, problem and result, in that order. It's the move behind most AI success story videos too. Five examples.

Rocketium Urban Company case study video

Rocketium's video is a true case study. Urban Company needed countless personalized creatives for different audiences, and Rocketium's creative automation made them.

What works here:

  • The customer's problem is specific: campaign lead times of 2 to 3 weeks.
  • The mechanism is shown: templates and spreadsheet integration turn one design into hundreds of banners and videos.
  • The result is Rocketium's claim on screen: lead times down to a couple of days, highlighted as 8X faster.

The move: Name the customer in the first line and their old lead time in the second. If the result has no “before,” it's an ad.

Kong SeatGeek case study video

Kong tells a whole case study in 30 seconds. It opens: “SeatGeek had a problem.”

What works here:

  • The problem is one sentence: SeatGeek's APIs were so hard to manage that internal and external parties largely couldn't use them.
  • The fix is one sentence too: Kong Konnect gave visibility into API usage and performance.
  • The result is Kong's claim: SeatGeek now handles more than 86 million monthly requests.

The move: Write your case study as three sentences: problem, fix, number. If it doesn't fit in 30 seconds, the story has too many parts.

AWS and Bundesliga partnership video

AWS shows its work through its customer's product. Bundesliga Match Facts, powered by AWS, explain what fans see in a single shot.

What works here:

  • The data is counted: positional data from more than a dozen cameras tracking players 25 times per second, around 3.6 million data points per match.
  • One shot carries the proof. The xGoals model, trained on more than 50,000 shots, gives a strike from about 20 meters a 6% success rate.
  • The output lands where fans are: live broadcasts, the Bundesliga app and a system that suggests data stories to commentators.

The move: Show your product through your customer's product. If their end users see your work, film that moment.

Recursion FAP case study animation

Recursion's animation is a case study of its own platform at work: the Recursion OS applied to FAP, a rare genetic disease with no approved medicines. It follows the arc most AI case study videos use: problem, method, result.

What works here:

  • The stakes come first. Untreated FAP, the video says, carries a nearly 100% risk of colon cancer.
  • The method is shown, not claimed: phenomics tests thousands of compounds to find drugs that restore diseased cells to a healthy state.
  • The result is careful. Recursion says 87% of untreated patients see polyp burden grow each year, and its ongoing phase 2 study shows reductions.

The move: If your result is early, say so on screen: “ongoing,” “potentially.” A careful claim survives a skeptical buyer. An inflated one doesn't.

CircleCI Case study video series

CircleCI's “Keeps Resilient Teams Ready” uses abstract motion graphics to sell resilience. One customer moment anchors it: Click Mechanic's quick contactless repair update.

What works here:

  • Scattered green squares snap into one grid. That's the platform pulling a disconnected tech stack together.
  • The customer reference turns the idea into a real deploy: Click Mechanic reacted, shipped a fix and adapted.
  • The close repeats the promise: teams that are “already ready” for what comes next.

The move: If your visuals are abstract, anchor them with one named customer moment. One real deploy beats ten glowing data flows.

Move 4 · Net Gain

If your buyer has to justify the spend, end on one before-and-after number.

Names earn trust. But your buyer still has to defend the budget to someone who never watched the video.

A bathroom scale doesn't care how hard the workout felt. It shows one number. I call it the Net Gain: one before-and-after figure on screen, credited to whoever measured it. Five examples.

InHand CR202-Pro router video

InHand's video launches the CR202-Pro portable 4G router. It's a product video, not a case study, but its proof is a clean before-and-after.

What works here:

  • Side-by-side speed gauges show InHand's upgrade claim: from 77Mbps to 300Mbps.
  • The reason is named: two additional internal 4G antennas for stronger signals.
  • Scenes of travel, camping, pop-up events and remote work show where the speed matters, with laptops, printers, IP phones and cameras connected.

The move: Put the old number and the new number side by side, on the same gauge. One glance, no math.

Brightpick Case study 3D video

Brightpick's 3D animation shows robotic order picking for fulfillment centers. Its numbers are Brightpick's own claims, shown on screen.

What works here:

  • The headline gains: a 95% reduction in picking labor and a 50% cut in order fulfillment costs.
  • Manual tasks sit beside robots working continuously, so each gain has a picture.
  • Growth has a number too: standard shelving assembled in hours, and storage density up by 250% as operations expand to more levels.

The move: Pair every number with the scene that produces it. A percentage without a picture reads as marketing.

DAT iQ Case study video ad

DAT iQ sells freight market analytics to brokers and shippers. Its big number isn't a result. It's the size of the evidence behind every answer.

What works here:

  • The database is the claim: built on over $150 billion in customer transactions, according to DAT.
  • Brokers and shippers each get their own payoff: pricing and margins for one, resilient supply chains and cost control for the other.
  • One line sums it up: “Don't Guess. Know.”

The move: If you can't show a customer result yet, show the size of the data behind your answers. Then split the payoff by buyer.

FUJITSU Case study video explainer

Fujitsu's Work Life Shift explainer covers hybrid work. Its case studies come with headcounts, one per sector.

What works here:

  • Fujitsu's figures: 18,000 utility employees and 50,000 banking staff enabled to work remotely, plus 40,000 healthcare professionals supported.
  • Three pillars give it structure: Borderless Office, Smart Working and Culture Change.
  • Partners like Microsoft, ServiceNow and Citrix appear, and the video cites Gartner naming Fujitsu a leader in Managed Workplace Services.

The move: If your result is scale, give one headcount per industry. Each buyer looks for their own sector's number.

Motic Lumos animation video

Motic's Lumos video sells an LED illuminator for fluorescence microscopy. It isn't a case study. It's here for how it turns a spec into a gain a lab can count.

What works here:

  • The visual payoff comes first: dim samples become a composite image, with red mitochondria, green cytoskeleton and blue nuclei layered in.
  • The safety gain is plain: no toxic mercury vapor and no heat damage.
  • The count is lab time: instant on and off, and a 20,000-hour lifespan.

The move: Translate one spec into a unit your buyer's budget already tracks: hours, shifts or replacements.

Pick your move

Which move does your case study animation need?

The short answer: ask what your buyer still doubts: the problem, the fit with their day, the proof that real companies use it, or the payoff. The answer picks the move. One move per video. If two doubts are loud, cut two short videos from the same customer story.

If your buyerUseDo thisExample to copy
hasn't admitted the problemWorst DayOne scene where the old way fails, before your productHashiCorp
can't picture it in their dayRide-AlongOne customer or team, one job, start to finishMicrosoft
asks who actually uses itGuest StarA named customer: problem, fix, resultKong and SeatGeek
has to justify the spendNet GainOne before-and-after number, credited to its sourceBrightpick

Now go back to the PDF with the logo, the quote and three bullets. It answers all four questions only if the buyer does the digging. Most won't.

The move: list your last 3 closed deals. Ask each customer for one bad day from before and one number from after. The strongest pair becomes your first case study animation.

A PDF says it worked. An animation lets the buyer watch it work.

FAQ

Case Study Animation Examples FAQ

What is a case study animation?
A case study animation is a short animated video that tells one customer's story: the problem, what changed and the result. Animation shows what a camera can't, like data moving through a system. Kong tells SeatGeek's story this way in 30 seconds.
How is a case study animation different from a testimonial video?
A testimonial puts the customer on camera, speaking for themselves. A case study animation tells their story through visuals and a voiceover, so nobody has to be filmed. For the on-camera format, see these B2B testimonial videos.
How is an animated case study different from a written one?
A written case study lets the reader skip to the number. An animation controls the order: problem first, then the fix, then the result. Written B2B customer stories still make a good source document. The animation becomes the version for buyers who won't read it.
How long should a case study animation be?
The 29 examples here run from 0:15 to 3:25. Kong fits problem, fix and result into 30 seconds. Stories that follow several teams, like Microsoft's Contoso walkthrough at 2:32, need more room. Cut anything that doesn't serve the problem, the fix or the number.
What should a case study animation show first?
The customer's problem, in their words or their numbers. Kong opens on “SeatGeek had a problem.” Recursion opens on a disease with no approved medicines. Your logo can wait for the end.
Can you make a case study animation without a named customer?
Yes, if you're honest about it. Microsoft builds its Planetary Computer Pro video around one sample company, Contoso Logistics. Odigo follows two customers, Aleks and Paul, each with one errand. Just never present an invented result as a real one.
How do you show results without overstating them?
Credit every number to whoever measured it, and keep the tense honest. Recursion calls its phase 2 study “ongoing.” Indra and ENAIRE describe Startical's benefits as what the satellites will do. Buyers forgive early. They don't forgive inflated.
What numbers belong in a case study animation?
One before-and-after number your buyer can check. InHand puts 77Mbps next to 300Mbps. Rocketium turns 2 to 3 weeks into a couple of days. If you have several numbers, lead with the one your buyer's boss would ask about.
Should a case study animation use 2D or 3D?
Match the style to what needs showing. 2D and line art suit software, data and processes, like Visa's dispute flow. 3D suits machines and spaces, like Brightpick's robots. For software stories, these animated B2B explainer videos are a good 2D reference.
Should a case study animation use a voiceover?
Usually, yes. A case study is a story, and a voiceover carries the problem, fix and result while the visuals show them. Logitech's Room Solutions video is the exception: no narration, because the install itself is the story.
How do you explain a complex product in a case study animation?
Show one part of it doing one job for the customer. Indra explains a satellite network through one gap: aircraft nobody can track over the ocean. Recursion explains its platform through one disease. Most technical animation videos work the same way.
What call to action fits a case study animation?
Ask for the step a buyer like this customer would take next: a demo, a trial or a call. One ask, matched to the story's buyer. Write the call to action as an action, and decide it before you script.
Can one case study animation work for several industries?
Rarely as one cut. Fujitsu covers utilities, banking and healthcare in one explainer, and it runs 3:25. The shorter route is one cut per industry, each with that sector's customer and number.

Patterns from the analysis

Case Study Animation Best Practices

Five of the videos above were broken down from their full transcripts: Kong's SeatGeek story, AWS and Bundesliga, Recursion, Microsoft's Planetary Computer Pro and Indra's Startical. Five patterns showed up. Five is a small sample, so read each count as what these five did, not as market data.

Name First

Should a case study animation name the customer in the first line?

Observation
Kong's first line is “SeatGeek had a problem.” Microsoft opens with “Welcome to Contoso Logistics.” Indra names ENAIRE in its first sentence. AWS opens on a shot in the Bundesliga. Recursion opens on the disease and names itself two sentences later.
Data
4 of 5 named the customer or partner in the first sentence.
The move
Say whose story it is before you say what you sell. The viewer decides in the first line whether it's their story too.
Old Way First

Should a case study animation open on the problem?

Observation
Kong opens on APIs nobody could use. Microsoft opens on geospatial data that was expensive and hard to work with. Indra opens on aircraft controllers can't track over oceans. Recursion opens on a disease with no approved medicines. AWS opens on a fan moment instead.
Data
4 of 5 opened on the problem. 1 of 5 opened on the end user's experience.
The move
Open on the problem unless your customer's own product is the hook. AWS can open on a goal because Bundesliga fans already care.
Counted Proof

Should a case study animation include numbers?

Observation
Kong gives more than 86 million monthly requests. AWS counts players tracked 25 times per second and about 3.6 million positional data points per match. Recursion gives 87%. Indra gives over 200 satellites. Microsoft gives no number.
Data
4 of 5 put at least one number in the voiceover.
The move
Use the number your buyer's boss would ask for. Then say who measured it.
Honest Tense

How should a case study animation handle results that aren't final?

Observation
Recursion calls its phase 2 study “ongoing,” and its title says the drug could “potentially” treat the disease. Indra says Startical “will launch” its satellites. Kong states a present result. AWS and Microsoft describe what the product does, not a measured outcome.
Data
2 of 5 marked their result as early or future. 1 of 5 stated a measured, present result.
The move
Match the tense to the evidence. “Ongoing” and “will” keep a skeptical buyer listening. Overclaiming loses them.
Every Stakeholder

Should a case study animation show more than one beneficiary?

Observation
Microsoft gives three teams a floor each. Indra lists air navigation providers, airlines and pilots. AWS reaches fans through broadcasts, the app and commentators. Kong and Recursion stay with one customer.
Data
3 of 5 showed the result for more than one group.
The move
If your deal has several stakeholders, give each one a line of payoff. If it has one, stay with them.

How to plan

Where to use your case study animation

Put the case study where the buyer asks for proof. That one rule decides most placements.

  • Sales follow-ups. Send the story whose customer looks most like the prospect, right after the first call.
  • Product and pricing pages. Next to the claim the story proves.
  • Industry pages. One story per sector, with that sector's customer and number.
  • Social feeds. A 30-second cut, like Kong's: problem, fix, number.

How to turn a written case study into an animation

Most teams already have the story in a PDF. The work is cutting it down to what a viewer can follow once, without pausing. It's the same structure most B2B story videos use, with a real customer in it.

  • Worst day. Pull the one scene from before your product, in the customer's words.
  • Path. Pick one task or one team to follow. Drop the rest.
  • Number. Keep one before-and-after figure, and note who measured it.
  • Last line. Write it first. Then the first line. Then the middle.
  • Style. 2D for software and data, 3D for machines and spaces.
  • Ask. One next step, matched to a buyer like this customer.

What to get from your customer before you script

An animation can't be quietly edited after the customer reads it. So collect the facts and the permissions first.

  • Permission to use their name and logo, in writing.
  • The before number and the after number, plus how each was measured.
  • One sentence about the bad day, in their own words.
  • Who uses the product day to day, by role.
  • Anything confidential that must stay off screen.

Then send the script back with every claim credited to them highlighted. Fixing a line of script is quick. Fixing a finished scene means animating it again.

Case study animation production process

Every case study animation runs through the same three stages. Knowing them keeps a project from drifting.

  • Pre-production. Interview the customer, pick the move, write the script and get it approved. Then the storyboard, budget and timeline.
  • Production. Design the scenes, animate them and record the voiceover.
  • Post-production. Add sound and captions, get one round of feedback from your team and the customer, then cut a version for each channel.

About the author

About Jai Ghosh

Jai Ghosh
Video Producer at Advids · LinkedIn

Jai Ghosh is a Video Producer at Advids, where he has planned and produced videos for B2B software and technology companies for 7 years. He works on product demos, explainer videos and brand videos, from the first script to the final cut, for clients from startups to enterprises.

Before Advids, Jai spent over 11 years in freelance media consulting, after starting out in digital journalism. He writes the Advids blog's breakdowns of product and demo videos, sorting real examples by the question each one answers for a buyer.

  • Focus: SaaS product demos, explainer videos and brand videos
  • Experience: 7 years at Advids, over 11 years in media consulting
  • Background: digital journalism

Connect with Jai Ghosh on LinkedIn