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30 Engaging Guided SaaS Tour Video Examples To Accelerate User Adoption

Orko Roy
Last updated
Sep. 04, 2024

SaaS businesses are constantly seeking effective ways to onboard new users and demonstrate the value of their product. A critical challenge lies in quickly getting users up to speed, engaged, and comfortable with the platform's features to unlock its full potential. Often, users are met with static knowledge bases or lengthy tutorials that can be overwhelming and time-consuming. For example, imagine a new user trying to navigate a complex project management software with numerous integrations and functionalities. A simple, guided tour highlighting key features and their benefits would be far more effective than sifting through pages of documentation.

With a wealth of potential applications and formats, guided SaaS tour videos are an invaluable asset for driving user adoption and maximizing product value. From interactive walkthroughs and animated explainers to personalized demos and customer testimonial integrations, the possibilities are vast. Let's dive in.

1. Telia

Telia is a company that provides global IoT connectivity solutions. The video is designed to showcase the complications of managing multiple connectivity providers and contracts, and to introduce Telia Global IoT Connectivity as a solution.

Video Design - This Advocacy Campaign Video uses a simple and clean visual style, featuring flat, colorful graphics, to illustrate the complexities of global connectivity. The use of white background and bold typefaces creates a clean and professional look. Animated graphics and bright, contrasting colors are used to add visual interest.

The use of simple animated graphics, with clean white background, makes the video easy to understand. The video uses bright colors and minimalist graphic elements to explain the complex issue of global connectivity and the need for a solution. Telia uses bright colors for logos and keyphrases, and the color palette is consistent throughout the video. The video uses a calm and friendly tone, making it approachable for the intended audience. The video effectively communicates the benefits of Telia Global IoT Connectivity as a simple and secure way to manage global connectivity. The visual style of the video creates an engaging and informative experience, clearly conveying the message of the need for a simple, secure, and scalable solution for global IoT connectivity.

2. o9

o9 is a company offering a solution to streamline supply chain operations. This video is designed to demonstrate how old supply chain systems are failing and how o9's Digital Brain can revolutionize supply chain management.

Video Design - This Guided SaaS Tour Video is simple and effective. A minimalistic design style is used to illustrate complex ideas. The use of bold colors and flat graphics provides a clean and modern aesthetic. The animation showcases how old technology and systems hinder companies' ability to make critical decisions.

o9 uses a unique visual style that reflects the company's modern approach to supply chain operations. The animation and graphics are eye-catching, making them easy to understand, highlighting how modern platforms can be a powerful tool in navigating complex challenges within the supply chain. This video aims to convey a sense of urgency to upgrade outdated systems and adopt modern technology to drive efficiency and success.

3. Tipalti

Tipalti is a global payments solution for marketplace companies that rely on partner networks. This video is designed to showcase the importance of smooth payments for these companies.

Video Design - Tipalti uses a clean and modern visual style in this Guided SaaS Tour Video. The video relies on flat, bold graphics and minimalist animations to drive its message. Color palette is restricted to white, black, blue, and yellow. These elements make the video feel sleek and professional.

Tipalti's video focuses on the importance of efficient payment processing and leverages a visual narrative of different payment touchpoints. The video makes it clear how these payments are essential to the operation of the company and highlights the need for a reliable and scalable solution. This conveys a sense of confidence and reliability, key factors in attracting potential clients.

4. Lifesize

Lifesize is a collaboration and conferencing tool that makes communication and teamwork easy. The video is designed to highlight the need for a simpler, more streamlined approach to collaboration in the modern workplace.

Video Design - The video uses an engaging and humorous style with colorful, animated illustrations. It's a Content Marketing Campaign Video that's lighthearted yet insightful, with a clear message that resonates with its audience. The use of bright colors and playful animations captures the attention of the viewers and conveys the message of simplifying collaboration. This visual design and tone effectively highlight the message of the video.

The use of illustrations and animations in the video effectively depicts the complex and convoluted nature of using multiple conferencing tools, effectively conveying the frustration and confusion experienced by IT professionals and users. This humorous approach creates an engaging experience for the audience, while simultaneously communicating the need for a simple solution, such as Lifesize. The playful tone effectively draws the viewer in and subtly positions Lifesize as a superior solution.

5. Qt

Qt is a software development platform, and this video is designed to promote the benefits of Qt 6. The goal is to communicate the value proposition of the platform.

Video Design - The video features a stylized graphical design that highlights the key features of Qt 6. The video uses a minimalist style with dark background, neon green text, and light-colored elements, making this a great Guided SaaS Tour Video. This style helps make the video easy to understand and visually appealing.

The video minimalist style, combined with the use of technology-focused imagery and animations, creates a sense of modernity and efficiency. The graphic style is clear, consistent, and easily communicates the key features and benefits of the platform.
This video style is effective in communicating Qt's message of simplifying development workflows. The video demonstrates how Qt 6 helps solve problems related to development and empowers developers to build efficient user experiences, with one language and one engine, for various operating systems and hardware platforms. The video is visually engaging and effectively conveys the tone of innovation and progress associated with the Qt brand.

6. Signifyd

Signifyd Commerce Protection platform video is designed to highlight the platform's ability to eliminate friction in the checkout process. The video showcases the challenge of online shoppers being forced to go through a tedious checkout process.

Video Design - This Product Advertising Campaign Video utilizes a bold and vibrant color palette, incorporating various shades of blue, yellow, pink, and purple. The use of colorful circles as visual elements adds a dynamic and playful feel to the video, symbolizing the diverse transactions Signifyd secures. The graphic design emphasizes the smooth flow of the customer journey, showcasing the ease of checkout made possible by Signifyd's platform.

The video's minimalist design and focus on colorful abstract graphics effectively communicate the complex nature of Signifyd's technology in a simplified and engaging manner. The tone of the video is lighthearted yet informative, showcasing the benefits of using Signifyd's Commerce Protection Platform while emphasizing the user-friendliness of the solution. This approach caters to a wide range of viewers, particularly online merchants seeking to enhance the shopping experience for their customers.

7. Upwork

Upwork is a platform that helps companies connect with remote tech talent. The video is designed to highlight the benefits of using Upwork, especially for companies needing help scaling tech teams.

Video Design -
The video uses a minimalist design style, with an emphasis on line art and simple animation. The graphics are clean and modern, reflecting the company's emphasis on efficiency and ease of use. The use of a simple, animated outline style allows the video to focus on the message, making it a good Guided SaaS Tour Video for companies who need to make a strong impression.

The visual style of the video effectively communicates the video's objective of promoting Upwork. The video's clean and simple visuals create a sense of professionalism and trust. The video's animated outline style and emphasis on efficiency are well-suited to communicate the benefits of Upwork for companies facing challenges scaling their tech teams.

8. 6sense

6sense helps companies achieve predictable revenue growth by enabling marketers and sellers to work smarter, not harder. The video is designed to show how 6sense can uncover anonymous buyer behavior and surface the right accounts for your team to work.

Video Design - The video uses a simple, clean design style with bold colors and clear graphics to showcase the solution's features. The use of line icons, bold font, and a dynamic animated green line graph makes this a good Promo Campaign Video that effectively communicates 6sense's value proposition.

The animated elements, bright colors, and dynamic graphics capture the viewer's attention and make the video engaging. The overall tone of the video is optimistic and upbeat, emphasizing the positive impact that 6sense can have on a company's revenue growth.

9. Sofico

Sofico is a specialised software designed for captive finance companies, leasing companies, and mobility management companies to efficiently manage their business processes. The video is designed to introduce Sofico's product, highlighting its capabilities and benefits.


Video Design - The video features a clean and modern design style, using flat, colorful graphics on a light blue background. The use of simple shapes and icons helps to create a clear and easy-to-understand visual narrative. The video includes animated transitions, demonstrating the seamless integration of Sofico's software with other systems. This makes the video a good "Promotion Campaign Video" for a software solution company, as it showcases the product's features and benefits in a concise and engaging way.

The visual style of the video effectively communicates the objective of introducing Sofico to the target audience. The minimalist design and clear graphics make it easy to understand the message, while the animation and bright colors create a sense of energy and optimism. The use of simple, relatable icons like a briefcase and a computer to represent complex business processes helps make the video accessible to a broad audience. The tone of the video is professional but also upbeat, creating a positive impression of Sofico's product.

10. WalkMe

WalkMe is a Digital Adoption Platform that helps onboard and train employees on any software quickly. This video is designed to showcase the value of WalkMe, by demonstrating how the solution improves employee productivity and reduces training time.

Video Design - The video uses a simple, clean, and modern design style. It features flat illustrations, bright colors, and a minimalist layout. The animation is smooth and engaging, making it an effective Startup Campaign Video. The video uses a combination of animation and text to explain the value proposition of WalkMe, highlighting the intuitive nature of the product, its user-friendly interface, and the on-screen walk-throughs.

The video successfully communicates its objective by using an engaging and approachable style. The visuals create a positive and optimistic tone, making it easy for viewers to understand the benefits of WalkMe. The video focuses on the issue of employee productivity and training challenges, highlighting the impact of WalkMe on these issues, effectively addressing the target audience. The animation and graphics are high-quality, and the video is overall easy to watch. The content is engaging and informative, leaving a positive impression on viewers.

11. DefinedAI

DefinedAI is a data-driven company that provides high-quality data for AI systems. The video is designed to showcase the company's mission of making AI smarter using human expertise.

Video Design -
This Advertising Campaign Video uses a colorful and modern design style with bold graphics, animations, and simple illustrations, creating a visual identity that is both engaging and informative. The use of abstract shapes and lines visually represents the concept of unstructured data. This video uses abstract shapes and bold colors, that are bright and eye-catching to draw the audience's attention. These visual elements are well-suited for conveying the complex nature of AI systems, and make it a great example of an advertising campaign video.


The video uses a clean and minimalist design style that creates a sense of professionalism. It has a fast pace and an upbeat tone, making it engaging and memorable. The animation style is modern and dynamic, conveying the complex technology in a way that is easily digestible. The video narrative and visual design work together to effectively convey the message of DefinedAI's importance for AI systems. This video tone is professional and informative while still remaining engaging.

12. Thales

Thales provides a solution that enhances data security for Google Workspace. The video is designed to demonstrate how Thales can help organizations protect sensitive data in the cloud.

Video Design - The video incorporates a simplistic design, featuring an animated cloud icon and various security icons. The use of vibrant colors like red, blue, green and yellow creates a clear and engaging visual style. The graphics are high-quality, and the overall presentation of the video is clean and modern, consistent with the Campaign Video style.

The video effectively communicates Thales's ability to secure Google Workspace data. The animated cloud with its various icons conveys the complexities and threats associated with cloud-based services. The video then smoothly transitions to introducing Thales's solution, emphasizing its role in protecting sensitive data. This visual narrative establishes the company's position as a reliable and trusted partner in securing Google Workspace environments. The use of simple visuals, combined with a calm and informative tone, helps emphasize the importance of data security without being overly alarmist.

13. 1Password

1Password is a password manager that aims to simplify and secure development workflows. The video is designed to introduce its new Developer Tools, which helps protect secrets and simplifies development workflows.

Video Design - The video features a clean and minimalist aesthetic, using a dark blue background with thin white lines to create an appealing and easy to follow visual style. The use of animation for each feature shows a clear progression through the product features. This video style, along with a clear call to action at the end, makes it a great Ad Campaign Video.

The animation style and color palette effectively communicate the core idea of security and efficiency, while the focus on specific features, such as SSH keys and Git integration, clearly targets developers. The tone of the video is professional and informative, reinforcing the trust and reliability associated with 1Password.

14. Check Point

Check Point is a leading cybersecurity provider, the video is designed to highlight the growing need for unified security solutions for today's distributed workforce.

Video Design - The video employs a vibrant and engaging style using animated illustrations to depict the complexity of protecting users, devices, and access. The various colors and shapes, combined with dynamic lines and arrows, create a visual representation of a modern network, highlighting the interconnected nature of devices, applications, and users. This animated style appeals to a tech-savvy audience, showcasing the sophistication and effectiveness of the product.

The video's visual style effectively communicates the challenges faced by modern organizations, making the case for a unified security solution. The abstract network representation visually emphasizes the complexity and fragmented nature of traditional security measures. By highlighting these challenges, the video seamlessly transitions to the solution Check Point Harmony offers. The bold, colorful, and simple graphic design, combined with a calm and professional tone, create an engaging video that inspires confidence in the brand's ability to solve complex cybersecurity issues.

15. Ateme

Ateme is a technology leader that offers solutions for broadcasting. The video is designed to highlight Ateme's ATSC 3.0 solution and its benefits.

Video Design - The video uses a clean and modern design. The animations are simple and engaging, with colorful graphics and bold outlines. The video uses a combination of simple shapes and illustrations, creating a sense of playfulness and humor. This style is ideal for an Guided SaaS Tour Video as it communicates the key message of Ateme's solution through a minimalist design.

The video showcases Ateme's ATSC 3.0 solution's ability to keep viewers engaged and increase broadcasting quality. The use of bright colors and simple animation captures the attention of the viewer and effectively communicates the message of Ateme's offering. The video's tone is enthusiastic and positive, highlighting the benefits of the solution in a lighthearted manner. This tone helps to establish a connection with the viewer and reinforce Ateme's brand values.

16. KIOXIA

KIOXIA is a company that makes flash memory products. This video is designed to introduce the viewer to their BiCS FLASH technology and demonstrate how it benefits various industries.

Video Design - This Guided SaaS Tour Video showcases a sleek and modern design, focusing on the technology and performance aspects of KIOXIA's BiCS FLASH. The video uses clean, simple animation and graphics with a focus on the technology behind the flash memory chip. The use of vibrant colors and dynamic transitions further highlight the advanced nature of the BiCS FLASH technology.

The visual style of the video uses simple yet effective animations to explain the process of KIOXIA's BiCS FLASH technology. The video uses an uplifting, energetic tone to create excitement and illustrate how KIOXIA's BiCS FLASH technology is driving innovation across diverse industries. The video concludes by displaying a KIOXIA memory card, showing its application in everyday life, leaving the viewer with a clear understanding of the impact KIOXIA's flash memory technology has on their daily lives.

17. PointClickCare

PointClickCare is a company that provides healthcare technology solutions. This particular video is designed to showcase Harmony, a product that helps case managers make better decisions for patients by providing real-time access to network data.

Video Design - This Guided SaaS Tour Video uses bright colors and simple graphics. The animation style is clean and modern, with a focus on clear and concise messaging. The video features a consistent green background with bright yellow circles, which emphasizes the brand's focus on healthcare and accessibility. The animation style makes the video appealing, professional, and easy to understand.

The use of simple animation and visuals creates a clear and engaging narrative that effectively communicates the benefits of using Harmony. The video highlights the platform's ability to streamline data exchange between acute and post-acute care facilities, which leads to a better understanding of patients' needs and more informed decisions. The overall tone of the video is positive and encouraging, reinforcing the message that Harmony is a powerful tool that can help case managers improve the patient experience.

18. Comarch

Comarch is a telecommunications company that focuses on providing services to both large enterprises and individual consumers. This video is designed to explain how the company is using IoT technology to address the growing needs of both business and consumer markets.

Video Design -
The video utilizes a simple, yet effective design style. The use of blue color palette and glowing icons creates a modern and technologically advanced feel. The icons represent different aspects of IoT and the 5G network. The animated network of connected icons demonstrates the interconnectedness of the IoT ecosystem. This Business Campaign Video illustrates a clear visual representation of the company's expertise in this field.

The design communicates the company's message of connecting the B2B and B2C markets with the help of IoT. The video has a positive and optimistic tone, showcasing the exciting possibilities of IoT-driven transformation. The clear and concise visual elements drive the video goal of highlighting Comarch's expertise in the field of IoT.

19. CareStack

CareStack Enterprise is a revolutionary system designed to optimize the revenue cycle and streamline insurance billing and collections tasks for dental practices. The video is designed to showcase the company's solution for simplifying the complex process of managing claim denials, reducing staff burnout, and cutting administrative costs.

Video Design - This Launch Campaign Video features a clean, modern style that aligns with CareStack's branding. It uses a bright color palette of green and blue, contrasting against a white background, to create a visually appealing and engaging aesthetic. The video incorporates eye-catching elements, such as animated icons, simple illustrations, and minimalist graphics that visually represent various aspects of the revenue cycle process.

The video clearly communicates its objective of introducing CareStack and its benefits. It highlights the challenges associated with insurance billing and collections, showcasing how CareStack's innovative system can improve efficiency, reduce the burden on staff, and ultimately help practices focus on providing care. The video uses a professional and informative tone, emphasizing CareStack's ability to deliver results. This Launch Campaign Video is an excellent example of how clear visuals, a concise narrative, and a focused message can effectively introduce a product and its value proposition.

20. TRIMIT

TRIMIT is a business software solution that helps companies reduce complexity and streamline operations. The video is designed to introduce TRIMIT Furniture, an ERP software for the furniture industry.

Video Design - This Guided SaaS Tour Video utilizes simplistic and clean graphics. The video features a series of icons and text overlays on a white background, creating a modern and professional aesthetic. The circular visual of the TRIMIT furniture ERP solution demonstrates a comprehensive approach that encompasses various aspects of the furniture business, highlighting its wide range of applications.

The visual style effectively communicates the video objective by illustrating how TRIMIT can streamline operations and free up resources for businesses to focus on their core business. The video's tone is confident, informative, and reassuring, conveying the message that TRIMIT is a reliable and comprehensive solution for the furniture industry. The straightforward and minimalist design approach ensures that the video's message is clear and easily understood. The use of keywords like "furniture," "ERP," "industry," "business," and "solutions," reinforces the subject matter and the target audience. The graphic elements, including the icons, text, and circular visual, are simple yet effective, highlighting the key features of TRIMIT furniture software.

21. CyberArk

CyberArk helps lenders to simplify their mortgage process and make it easier for customers. This video is designed to showcase the benefits and results of using CyberArk.

Video Design - The video uses a simple design with flat, stylized graphics. It features houses, a shopping cart, and a smartphone to represent the home buying process, and the main color scheme is blue. The clean and modern visuals make this video a good "Product Teaser Campaign Video" for CyberArk.

The visual style of the video reinforces the CyberArk product's key features: simplicity and user-friendliness. The bright blue, clean graphics, and simple design of the elements provide a positive, modern, and inviting feel, reflecting the end-to-end digital solution and the overall ease of use of the CyberArk product.

22. Bandwidth

Bandwidth is a company that empowers users to contact emergency services directly from their apps. The video is designed to highlight the benefits of Bandwidth's emergency calling API.

Video Design - This Promotional Campaign Video uses minimal animation and graphics, focusing primarily on simple icons and text. The use of a grid background creates a clean and modern aesthetic. The red and purple color scheme is used throughout the video to provide visual consistency.

The video clearly demonstrates the product's capabilities, using simple animations and icons. The use of a minimalist design allows the message of the video to be clear and concise. The video successfully showcases the benefits of the emergency calling API. The tone of the video is reassuring and informative, highlighting the importance of safety and security for users.

23. Yggdrash

Yggdrash is a blockchain protocol designed to solve issues facing protocol scalability and utility. The video is designed to explain the third-generation blockchain protocol and how it addresses these issues.

Video Design - The video utilizes a minimalist aesthetic, focusing on simplified line art illustrations of tablets with various aspects of the Yggdrash protocol displayed on the screen. The video emphasizes the key features of the Yggdrash protocol, such as the stem chain, branch chains, and the akashic record, through these graphics. It's a good example of a Startup Awareness Campaign Video, highlighting the complexity of the Yggdrash protocol with simple visual elements.

This style is effective in communicating the objective of the video by creating a clean and clear visual representation of the complex technology. The minimalist design and straightforward animation style make the video approachable for a broad audience. The video avoids unnecessary distractions, focusing directly on the solution to issues that traditional blockchains face. This gives the video a professional and informative tone, driving the viewer to further explore Yggdrash and its potential.

24. Citrix

Citrix DaaS is a cloud-based desktop virtualization service, and this video is designed to highlight the security benefits of this solution.

Video Design - The video is a minimalist animated style using a blue and white color scheme. It uses simple flat icons and lines, which creates a clean and professional look that is very much in line with the typical style of a Startup Campaign Video.

The video effectively communicates the security benefits of Citrix DaaS by visually representing the various security features, like adaptive authentication, app protection policies, and analytics. The tone of the video is informative and reassuring, emphasizing the importance of data security in a world where data breaches are becoming more frequent. This overall message is further driven by the visuals of the video by using the padlock icon to represent security, which is present in each frame of the video, with emphasis on security as a core value proposition.

25. WinAutomation

WinAutomation brings the power of Robotic Process Automation to your desktop. The video is designed to showcase how the software can simplify tedious tasks and make you more efficient.

Video Design - This Startup Campaign Video utilizes a bright and modern visual style, employing bold colors and simple, clean graphics. The video features animated graphics that illustrate the concept of automation, using a combination of geometric shapes and stylized figures. This approach is effective in conveying the idea of automation and how it can improve productivity. The use of visuals effectively communicates the benefits of using WinAutomation and helps create a positive and engaging atmosphere.

The video utilizes an upbeat tone that highlights the ease and benefits of using the software. It positions WinAutomation as a solution that can improve productivity and save time. This is conveyed through the use of uplifting music and a positive message. The video's design effectively communicates the message, highlighting the ease of use, and the powerful features of WinAutomation. The overall tone is optimistic, and this aligns with the video's objective of enticing potential users to explore the software.

26. EagleView

EagleView is a company that provides aerial imagery and data solutions. This video is designed to introduce the company's product, CONNECTExplorer, which is a web based tool for analyzing imagery.

Video Design - This video is a good Startup Marketing Campaign Video because of the usage of simple, clean and modern graphics. The clean and crisp graphic style, minimal text, and use of high-quality imagery. This gives the video a professional and easy-to-understand feel, which would be perfect for a startup audience.

The video uses a clean and minimalist style that incorporates clean lines and bright colors. The style effectively conveys the power and ease of use of CONNECTExplorer. It also showcases the benefits of using EagleView's products.
The video starts with a simple, animation of a map flying towards the screen, which brings to focus the purpose of the software. Then the video focuses on showcasing the software, by showing the different types of imagery that it can analyze and how to navigate the platform, this demonstrates the functionality of the product. The use of 2D style animation and color palette helps to grab the attention of the viewers. The animation style is simple, and engaging.
The video is effective in communicating its objective, it helps to understand what EagleView is and how it can be used. The tone of the video is professional and informative, which helps to build trust with potential customers.

27. Back Market

Back Market is an online marketplace dedicated to promoting refurbished tech. This video is designed to highlight the environmental benefits of refurbished technology.

Video Design - This video is a Social Media Campaign Video that uses animated graphics and text. The video features a minimalist and sleek design, with a focus on sharp black and white text against a dark background. The green hue of the phone and the text on the billboards is vibrant and eye catching, giving the video a bold look. These elements create an engaging visual experience that encourages viewers to continue watching.

This video effectively communicates the message of sustainability by using sharp visuals that contrast the wastefulness of new tech with the innovative approach of Back Market. This is achieved by the use of imagery and text overlays, creating a visual story that is both informative and compelling. The video utilizes a confident and positive tone to attract a wide audience.

28. NICE

NICE is a company that helps businesses improve their workforce efficiency through the use of their True to Interval (TTI) analytics software. This video is designed to introduce potential customers to this innovative solution.

Video Design - This Guided SaaS Tour Video uses a minimalist design style, with a dark background, subtle grid pattern, and strategically placed animated elements. The font choice is simple and easy to read, reflecting a clear, efficient brand personality. The use of pastel pink and purple colors contrasts with the dark green background, creating a calming and professional visual appeal.

The video utilizes bold and clear messaging, showcasing the benefits of TTI analytics in a way that is easy to understand. The use of animated visuals combined with concise text makes this video engaging for the target audience. The clean visual style of this video creates a sense of professionalism and reliability, highlighting the strong technological capabilities of NICE. This video effectively communicates the message that NICE can help businesses streamline operations, optimize their workforce, and stay ahead of the curve.

29. Hotjar

Hotjar helps businesses gather and analyze user behavior on their websites. This video is designed to introduce a new feature, Highlights, that allows users to easily share and organize key insights with their teams.

Video Design - The video's design is clean and modern, using a bright color palette and simple animations. It focuses on highlighting the user interface, emphasizing its intuitive functionality. The video showcases Highlights as a solution to the common problem of sharing insights from different tools. This approach, using a combination of visual design and simple user interactions, makes this a good "Explainer Launch Campaign Video".

The video's visual style communicates the ease and efficiency of the new Highlights feature. The bright and engaging color scheme, coupled with simple animation, creates a positive and accessible tone, making the feature appealing to a diverse user base. By showcasing how easily insights can be extracted, organized, and shared, the video emphasizes the value proposition of Highlights, driving users to explore the new feature.

30. OpenText Guided SaaS Tour Video

OpenText information archiving solutions help companies stay one step ahead in an ever-changing environment. The video is designed to highlight the challenges faced by life sciences companies, particularly when it comes to managing and storing data.

Video Design -
This Guided SaaS Tour Video uses a clean and modern design style, with a dominant blue color scheme. The video utilizes simple, flat-style illustrations of buildings, clouds, and data icons, which represent the complex world of information management. These graphics, along with the minimalist approach, make the video both engaging and easy to understand.

The combination of visuals and the narrative effectively emphasizes the need for intelligent information archiving solutions. The video's tone is calm and informative, presenting the challenge of managing data and then smoothly transitioning to the solution, which is OpenText information archiving. The video narrative, combined with the visual design, successfully communicates the goal of the video to highlight the solution and its benefits.

Key Takeaways


SaaS Tour Video Benefits


SaaS Tour Video Benefits


Welcome new users with a clear and engaging onboarding experience that minimizes confusion and accelerates their journey to proficiency. Guided SaaS Tour Videos achieve this by offering a dynamic, step-by-step walkthrough of your product, tailored to individual needs and learning styles.
Instead of overwhelming users with static text, these videos provide a visual and interactive experience. For example, a video can highlight a complex feature like data import, demonstrating the process visually and reducing user errors. This approach enhances understanding and reduces the learning curve, allowing users to quickly grasp the core value proposition.
By providing this level of guidance, you foster confidence and satisfaction among new users. This translates into higher activation rates, reduced churn, and a more successful onboarding process that sets the foundation for a positive customer relationship. Imagine a user confidently navigating your software after watching a guided tour, leading to faster adoption and increased product usage.


Boost Engagement, Reduce Churn


Customer retention is crucial, and Guided SaaS Tour Videos can be instrumental in achieving this. They transform how users interact with your product and perceive its value, leading to increased engagement and reduced churn.
Interactive elements like clickable buttons and quizzes encourage active participation. For instance, a video explaining a new feature could include a button linking to relevant documentation, allowing users to explore further. Personalization is key – segment your audience and tailor video content to their specific needs. A marketing team might receive a video highlighting campaign management features, while a sales team sees features focused on lead tracking.
Regularly update your videos with fresh content, new feature introductions, and advanced tips. By demonstrating ongoing value and providing a continuous learning experience, you cultivate a loyal customer base that sees your product as indispensable. Imagine a user returning to your videos to learn about new features, reinforcing their engagement and reducing the likelihood of churn.


Design Effective SaaS Tours


Designing an effective Guided SaaS Tour Video requires a strategic approach. Understand your target audience – their technical proficiency, pain points, and desired outcomes. For example, a video for beginners might focus on basic navigation, while a video for advanced users could delve into complex functionalities.
Prioritize the most relevant product features for new users, focusing on core functionalities and benefits that deliver immediate value. Don't try to cram everything into one video – break down complex processes into smaller, digestible segments. For instance, instead of a single lengthy video covering your entire CRM, create separate videos for contact management, lead tracking, and reporting.
Pay close attention to the user journey, ensuring a logical flow. A well-structured video with clear visuals, concise explanations, and intuitive navigation enhances user comprehension. Imagine a video guiding users through a typical workflow, starting with data entry and ending with report generation, ensuring a smooth and intuitive learning experience.


Drive Adoption, Boost Satisfaction


Guided SaaS Tour Videos can be powerful tools for driving product adoption and boosting customer satisfaction. By showcasing your product's key features in action, you provide potential customers with a tangible understanding of its capabilities and how it can solve their specific problems.
Go beyond simply listing features – demonstrate their practical applications through real-world examples. For instance, instead of just stating that your project management software has task assignment features, show a team collaborating on a project using those features. Address common pain points head-on, highlighting how your product offers a superior solution. If users struggle with data silos, demonstrate how your platform integrates different data sources seamlessly.
By providing this level of clarity and demonstrating the value proposition upfront, you empower potential customers to make informed decisions, leading to increased conversions and a smoother onboarding experience. Imagine a potential customer watching a video that clearly shows how your product solves their specific problem, leading them to confidently choose your solution.


SaaS Tour Video Types


Guided SaaS Tour Videos are incredibly versatile, adaptable to a wide range of use cases and target audiences. Interactive videos incorporate clickable elements, quizzes, and branching scenarios to create a more engaging and personalized learning experience. Imagine a video where users can choose which features they want to learn about first, creating a customized learning path.
Animated videos are ideal for explaining complex concepts or showcasing abstract features in a visually appealing and easily digestible manner. For instance, an animated video could explain the concept of cloud computing or demonstrate how data flows through your system. Live-action videos, featuring real people using your product, can build trust and credibility, especially when showcasing testimonials or case studies.
Screen recordings are perfect for providing step-by-step instructions on specific tasks or workflows within your software. Imagine a video showing users how to create a report or customize their dashboard settings, providing clear and concise visual guidance. By choosing the right type of video for your specific needs, you can maximize its impact and effectiveness.


Interactive SaaS Tour Experience


Capturing and retaining user attention is paramount in today's digital landscape. Guided SaaS Tour Videos can transform passive viewing into an active and engaging experience. Incorporate interactive elements like clickable hotspots, quizzes, and branching scenarios to encourage active participation and knowledge retention. Imagine a video where users can click on different parts of the interface to learn more about specific features.
Personalize the viewing experience by tailoring video content to specific user segments, their needs, and their stage in the customer journey. A new user might see a video focusing on basic features, while an experienced user receives content on advanced functionalities. Regularly update your videos with fresh content, new feature introductions, and advanced tips and tricks to keep users coming back for more.
By providing a dynamic and interactive learning environment, you foster a deeper understanding of your product, encourage exploration, and ultimately, create a more satisfying and rewarding customer experience. Imagine a user actively engaging with your videos, exploring features, and gaining a deeper understanding of your product's capabilities, leading to increased satisfaction and loyalty.


Boost Conversion Rates


A successful Guided SaaS Tour Video is a strategic marketing asset designed to educate, engage, and convert viewers into paying customers. Start with a compelling narrative that captures attention from the outset, highlighting the pain points your product addresses and the benefits it offers. Imagine a video opening with a customer struggling with a common problem, then showcasing how your product provides a solution.
Maintain a clear and concise message throughout, focusing on the key value propositions that resonate most with your target audience. Use strong visuals to complement the narration, avoiding jargon and technical terms. Incorporate a strong visual appeal with high-quality graphics, animations, and real-world examples that bring your product to life.
Most importantly, include a clear call to action, guiding viewers on the next steps to take, whether it's signing up for a free trial, scheduling a demo, or contacting your sales team. Imagine a video ending with a clear call to action, encouraging viewers to sign up for a free trial and experience the benefits firsthand.


Showcase SaaS Value


Effectively communicating your SaaS product's value proposition is crucial for attracting and converting potential customers. Guided SaaS Tour Videos provide an ideal platform to achieve this by showcasing your product's capabilities in a clear, concise, and engaging manner.
Highlight key features that differentiate your product from competitors, focusing on how they address specific pain points and deliver tangible benefits. For instance, if your product offers a unique automation feature, demonstrate how it saves users time and reduces manual effort. Go beyond simply listing features – demonstrate their practical applications through real-world examples.
Address common objections or concerns upfront, providing reassurance and building trust in your product's ability to deliver on its promises. If users are concerned about data security, highlight your robust security measures and compliance certifications. By effectively communicating your value proposition, you empower potential customers to make informed decisions and increase their likelihood of choosing your solution.


Integrated Customer Journey


Guided SaaS Tour Videos should be seamlessly integrated into your broader marketing strategy to create a cohesive and effective customer journey. Embed videos on your landing pages to provide immediate context and engage visitors with a dynamic visual experience. Imagine a landing page featuring a hero video that showcases your product's key benefits and encourages visitors to learn more.
Incorporate them into your email marketing campaigns to nurture leads, provide product updates, and drive conversions. For instance, you could send an email introducing a new feature and include a link to a video demonstrating its functionality. Leverage social media platforms to share snippets, teasers, and behind-the-scenes glimpses of your videos, expanding their reach and driving traffic to your website.
By strategically integrating videos across multiple touchpoints, you create a consistent and engaging brand experience that guides potential customers through the sales funnel and towards becoming loyal users. Imagine a potential customer encountering your videos on your website, social media, and email campaigns, creating a seamless and informative experience that builds trust and encourages conversion.


Track SaaS Tour Success


Measuring the success of your Guided SaaS Tour Video is crucial for understanding its impact and identifying areas for improvement. Track viewership metrics like play rate, watch time, and audience retention to gauge viewer engagement and identify drop-off points. A low play rate might indicate that your video thumbnail or title is not engaging enough.
Monitor engagement metrics such as clicks, shares, and comments to assess the video's ability to spark interest and encourage interaction. High engagement suggests that your video is resonating with your audience and prompting them to take action. Analyze conversion metrics like sign-ups, demo requests, and purchases to determine the video's effectiveness in driving desired actions.
Gather customer feedback through surveys, polls, and direct outreach to gain qualitative insights into viewer perceptions and identify areas for optimization. For instance, you could ask viewers what they liked and disliked about the video, or what information they found most helpful. By analyzing these metrics and feedback, you can identify areas for improvement and optimize your video for maximum impact.


Address Customer Pain Points


Addressing customer pain points effectively is crucial for building trust, demonstrating empathy, and driving conversions. Guided SaaS Tour Videos provide an ideal platform to achieve this by showcasing how your product directly solves specific challenges faced by your target audience.
Begin by identifying the most common pain points expressed by your customers through surveys, support tickets, and social media interactions. For instance, if users frequently complain about a complex onboarding process, create a video that simplifies the process and provides clear guidance. Craft your video narrative around these pain points, clearly demonstrating how your product offers a solution.
Provide practical examples and use cases that resonate with their specific needs, showcasing the tangible benefits of using your product. If users struggle with data analysis, demonstrate how your product's reporting features provide actionable insights. By directly addressing customer pain points and offering viable solutions, you position your product as a valuable asset that meets their needs and enhances their overall experience.


Create High-Quality Tours


Creating a high-quality Guided SaaS Tour Video requires a combination of technical expertise, creative storytelling, and a deep understanding of your users' needs. Start by defining your target audience and their specific pain points, goals, and learning styles. For example, if your target audience is primarily visual learners, prioritize strong visuals and demonstrations over lengthy explanations.
Craft a compelling narrative that captures attention from the outset, using relatable examples, clear explanations, and a conversational tone. Imagine a video that starts with a story about a customer who successfully used your product to overcome a challenge. Invest in high-quality visuals, including crisp graphics, smooth animations, and professional voiceover or on-screen talent.
Optimize your video for different platforms and devices, ensuring seamless playback and a consistent viewing experience across all channels. For instance, ensure your video is mobile-friendly and loads quickly on different internet speeds. By following these best practices, you can create a high-quality video that resonates with your target audience and effectively communicates your product's value proposition.


Improve Customer Support


Guided SaaS Tour Videos can be a valuable asset for your customer support team, providing users with self-service resources that reduce their reliance on traditional support channels. By creating a comprehensive library of videos covering frequently asked questions, troubleshooting tips, and step-by-step instructions, you empower users to find answers independently.
Imagine a user encountering a problem with your software and finding a video that provides a clear solution, eliminating the need to contact support. Embed these videos within your knowledge base, help center, and even within your product's interface to provide contextual support at the point of need. For instance, you could include a video explaining a specific feature within the feature's settings page.
This proactive approach not only improves customer satisfaction by providing quick and easy access to information but also frees up your support team to focus on more complex issues. By reducing the volume of support tickets, you can improve efficiency and reduce support costs.


SaaS Tour vs Demo Video


While both Guided SaaS Tour Videos and traditional product demo videos aim to showcase a SaaS product, they differ significantly in their approach and target audience. Traditional product demos are typically linear, presenter-led presentations that focus on showcasing a product's features and functionalities to a broad audience.
Imagine a sales representative presenting a product demo to a large group of potential customers, highlighting key features and benefits. Guided SaaS Tour Videos, on the other hand, are designed to provide a more personalized and engaging learning experience. They are often interactive, allowing users to explore features at their own pace, and can be tailored to specific user segments or stages in the customer journey.
Imagine a user watching a video that guides them through the specific features they need to use, with interactive elements that allow them to explore further. This personalized approach makes Guided SaaS Tour Videos more effective in driving product adoption, improving customer satisfaction, and reducing support costs.


Address Customer Pain Points


Addressing customer pain points effectively is crucial for building trust, demonstrating empathy, and driving conversions. Guided SaaS Tour Videos provide an ideal platform to achieve this by showcasing how your product directly solves specific challenges faced by your target audience.
Begin by identifying the most common pain points expressed by your customers through surveys, support tickets, and social media interactions. For instance, if users frequently complain about a lack of integration with other tools, create a video that highlights your product's seamless integration capabilities. Craft your video narrative around these pain points, clearly demonstrating how your product offers a solution.
Provide practical examples and use cases that resonate with their specific needs, showcasing the tangible benefits of using your product. If users struggle with managing large amounts of data, demonstrate how your product's filtering and sorting features simplify data management. By directly addressing customer pain points and offering viable solutions, you position your product as a valuable asset that meets their needs and enhances their overall experience.


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Visual Storytelling Power

Humans are naturally drawn to stories. Instead of simply listing your SaaS product's features, craft a narrative that resonates with your audience. Show how your product solves real-world problems and improves people's lives.
Think about a common frustration your target users face. Visually demonstrate how your product provides a solution, transforming that frustration into a positive outcome.
Use high-quality graphics, animations, and even real-life footage to bring your story to life. Consider the emotional impact of your visuals. For example, calming colors and smooth animations can build trust, while bold colors and dynamic transitions can create excitement.
Integrate testimonials from satisfied customers naturally within your narrative. Let them share their experiences and how your product has made a difference in their work or personal lives. This adds authenticity and builds credibility.


Build Community, Foster Loyalty

Building a strong community around your SaaS product is key to fostering loyalty. Guided Tour Videos can be a powerful tool to achieve this.
Showcase user stories that highlight how your product has helped real people achieve their goals. Consider featuring short video clips of users sharing their experiences in their own words.
If your platform has community features like forums or user-generated content sections, highlight them in your video. Show how users can connect, collaborate, and learn from each other.
Encourage interaction beyond the video. Promote a hashtag on social media where users can share their experiences with your product. Host online events or webinars where users can connect with your team and other users.


Accessible SaaS Tours

Accessibility is crucial for ensuring everyone can benefit from your Guided SaaS Tour Video.
Use clear and concise language. Avoid technical jargon or complex terminology that might confuse non-technical users. For example, instead of saying "API integration," you could say "connect with other apps you use."
Provide visual cues and annotations to highlight key features and navigation elements. This makes it easier for users to follow along, especially if they are visual learners.
Include closed captions and transcripts for users with hearing impairments. Offer your video in multiple languages to cater to a global audience.


Drive Sales, Generate Leads

Guided SaaS Tour Videos can be powerful lead generation tools. Start by crafting a compelling narrative that highlights the pain points your product addresses and the benefits it offers.
Imagine a potential customer struggling with a specific task. Your video can show how your product simplifies that task, saving them time and effort.
Include a clear call to action at the end of your video. Guide viewers on the next steps, such as signing up for a free trial or downloading a resource.
Use lead capture forms within your video or on the landing page where it's hosted. Offer a valuable incentive, like a free e-book or discount, in exchange for their contact information.


Improve User Retention

Keeping users engaged with your SaaS product is essential for retention. Guided Tour Videos can play a key role in this.
Provide ongoing value by regularly updating your videos with fresh content. Introduce new features through short tutorial videos. Share advanced tips and tricks to help users get the most out of your product.
Segment your audience based on their usage patterns or interests. Tailor video content to their specific needs. For example, create separate videos for beginners and advanced users.
Incorporate interactive elements like quizzes or polls to encourage active participation and knowledge retention. This makes learning more fun and helps users remember key information.


Personalized SaaS Tour Experience

Personalization is key to creating a truly engaging user experience. Guided Tour Videos can be customized to cater to individual needs.
Use user data, such as their signup information or in-app behavior, to segment your audience. Deliver targeted video content that aligns with their specific interests and goals.
Incorporate interactive elements that adapt to user responses. For example, a quiz could determine a user's skill level and then recommend relevant tutorial videos.
Use dynamic content to create a more welcoming experience. Personalize greetings or offer tailored recommendations based on user preferences.


Highlight Unique Features

In a crowded market, it's essential to showcase what makes your SaaS product stand out. Guided Tour Videos provide a platform to highlight your unique features and benefits.
Focus on the features that differentiate you from competitors. Clearly explain their value proposition and how they address specific pain points that other products might overlook.
Use real-world examples to demonstrate the tangible benefits of these unique features. Show how they translate into real results for your customers.
Highlight integrations with other popular tools or platforms. This demonstrates the versatility of your product and its ability to fit seamlessly into existing workflows.


Optimize for Platforms

Your Guided SaaS Tour Video should provide a consistent and enjoyable viewing experience across all platforms and devices.
Design your video with responsive design principles in mind. Ensure it adapts seamlessly to different screen sizes and orientations, whether it's viewed on a desktop, tablet, or smartphone.
Optimize video compression and encoding settings. Balance video quality with file size to ensure quick loading times and smooth playback, even on slower internet connections.
Consider platform-specific features. For example, leverage autoplay functionality on social media or incorporate interactive elements that are optimized for touchscreens on mobile devices.


Seamless Onboarding Experience

Onboarding is a critical stage in the user journey. Guided Tour Videos can make this process smoother and more intuitive.
Start by highlighting the key features and functionalities that are essential for getting started. Provide clear and concise explanations to minimize confusion and accelerate the learning curve.
Showcase the value proposition upfront. Demonstrate how your product solves specific pain points and helps users achieve their desired outcomes.
Address common questions or challenges that new users might encounter. Provide proactive guidance and minimize frustration during the initial stages of product exploration.


Improve Customer Lifetime Value

Increasing customer lifetime value (CLTV) is a primary goal for SaaS businesses. Guided Tour Videos can contribute to this by enhancing engagement and fostering loyalty.
Create a compelling narrative that resonates with viewers. Showcase the value proposition of your product and how it can help them achieve their goals. Build an emotional connection that goes beyond simple feature explanations.
Provide ongoing value by regularly updating your videos with fresh content. Introduce new features, share advanced tips, and keep users engaged throughout their customer journey.
Encourage user interaction and feedback. Incorporate quizzes, polls, or surveys to gather insights and demonstrate that you value their opinions.


SaaS Tour Video Definition

A Guided SaaS Tour Video is a digital walkthrough of your SaaS product. It guides users through its features and functionalities in an engaging and informative way.
Think of it as an interactive tour guide for your software. Users can explore features at their own pace and tailor the experience to their specific needs.
These videos often incorporate screen recordings, animations, voiceovers, and interactive elements like clickable hotspots or quizzes. This creates a more dynamic and effective learning experience compared to traditional product demos.


SaaS Tour Video Benefits

Guided SaaS Tour Videos offer numerous benefits for your SaaS business.
They improve user onboarding by providing a clear and engaging introduction to your product. This can lead to faster user adoption and reduced support tickets.
Interactive elements and personalized content make these videos more engaging than static demos. This results in higher completion rates and better knowledge retention.
By showcasing your product's value and providing ongoing support, Guided Tour Videos can help reduce customer churn and increase customer lifetime value.
Ultimately, these videos contribute to enhanced customer satisfaction by providing a positive and informative learning experience, fostering loyalty.


SaaS Tour Video Importance

In the competitive SaaS world, effectively communicating your product's value and providing a seamless user experience is crucial. Guided SaaS Tour Videos are essential for achieving this.
They offer a more engaging and effective alternative to traditional product demos. They provide a personalized and interactive learning experience that caters to individual needs and learning styles.
By incorporating Guided SaaS Tour Videos into your marketing, sales, and customer support strategies, you can enhance user onboarding, increase product adoption, reduce churn, and drive sustainable growth.
As the SaaS industry continues to evolve, Guided SaaS Tour Videos will become even more critical for businesses looking to stand out, engage their audience, and achieve their objectives.



Author at advids
I'm Orko Roy, a video producer with a passion for crafting compelling stories that connect. For the past 7 years, I've been part of the Advids team, where I've honed my skills in video content planning, creation, and strategy. From concept to completion, I've worked closely with a diverse range of startups and enterprises, helping them achieve their communication goals through impactful video content.

Whether it's a product launch, an educational explainer, or a brand story, I love collaborating to create videos that resonate with audiences and drive results.

My approach is collaborative and results-driven, always focused on delivering high-quality video solutions that help businesses thrive. Let's connect and see how I can help bring your vision to life!