Video Marketing

Product Intro Video Examples: 19 Intros, 4 Buyer Questions

Introduction

A product intro answers the buyer's first question

A stranger at a conference hears your product's name. Then comes the only question that matters: “So what does it do?” You get one breath to answer.

Your product intro video is that breath. It's the first video a buyer sees about one product, usually before a demo, a trial or a sales call.

Most intros spend it on the logo. A swoosh, a tagline, a montage. The buyer still doesn't know what the product does, or why it matters to them.

A buyer meeting a product for the first time asks one of four questions. Why should I care? What is it? How does it work? What do I get?

The short answer: the product intro videos that work answer one of those questions first. Headache answers “why should I care?” by showing the problem before the name. Roundup answers “what is it?” by pulling scattered tools into one product. Anatomy answers “how does it work?” by opening the product up. Trophy answers “what do I get?” by putting the result on screen. The 19 intros below are sorted by the question they answer.

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19 examples

Product Intro Video examples

Question 1 · Headache

“Why should I care?” Show the problem before the name.

A doctor asks where it hurts before writing a prescription. Your buyer works the same way. Until they feel the problem, your product's name is just a word.

I call it the Headache: one scene of the problem your buyer already has, played before your product appears. Five examples.

Amazon GameLift Streams intro video

Amazon GameLift Streams lets game publishers stream their games straight to players. The intro opens on the publisher's problem, not on the service.

What works here:

  • The problem comes first. App stores and third-party channels often stop publishers from talking to players directly. Building streaming yourself is “costly and technically challenging.”
  • Then the name, with numbers a technical buyer can check: streaming at 1080p and 60 frames per second, on any browser-enabled device.
  • The setup fear gets one line: “You don't have to modify your game code either. Just upload it.”

The move: Write the problem in your buyer's words, then name your product. If your product's name is in the first sentence, move it down.

Klaviyo Product explanation video

Klaviyo's intro sells its customer platform to online brands. It opens on what shoppers want: “more human connection.”

What works here:

  • The problem names a loss: “handing over invaluable data to marketplaces that take your profits and your autonomy.” Then the turn: “it's time to take back control.”
  • The product arrives in three steps. One database brings customer data together. Real-time analysis drives email, SMS, web forms and push. Reporting shows what worked.
  • It ends on a line the buyer can repeat: “Own your data. Own your growth.”

The move: Name what your buyer is losing today, in one line. Then end on the same idea, flipped into a promise.

Ecube Labs smart waste intro video

Ecube Labs sells smart waste collection to cities and waste companies. The intro starts with the old way: fixed routes and overflowing bins.

What works here:

  • The problem is visible. Animated maps show arbitrary routes, overflowing bins and a stressed waste collector, before any product appears.
  • Then the products, in order: the solar-powered Clean Cube bin that compacts waste, Clean Flex fill-level sensors, and the Clean City Networks platform that predicts fill levels.
  • The payoff is fewer trucks on planned routes, with less fuel, noise and CO2. The video puts the savings at up to 80%.

The move: Show the old way as a map or route your buyer recognizes. If they can point at the waste on screen, your product's job is obvious.

OpenText Migrate product introduction

OpenText Migrate moves servers between physical, virtual and cloud environments. The intro opens on why IT teams dread migrations: they're complex, costly and slow.

What works here:

  • The problem comes before the console. Then the answer: real-time, byte-level replication to targets like Google Cloud, AWS and Azure.
  • The risky step gets its own scene. Test cutovers run without disrupting the live workload, which answers the downtime fear.
  • The proof is specific: a 100-point server validation, AES 256-bit encryption and no extra infrastructure to buy.

The move: List the 3 fears your buyer has about switching. Answer each one on screen before the call to action.

Lam Research Akara intro video

Lam Research's Akara is an etch system for chipmakers. The intro opens on the problem: next-generation chips need “impossibly small features.”

What works here:

  • The failures are named: bowing, tapering and irregular depth loading. Naming them shows the buyer Lam knows their process.
  • The claim is a comparison. Lam calls its solid-state plasma source 100 times more responsive than existing technologies.
  • Then the payoff in the buyer's terms: angstrom-level repeatability and higher yield rates.

The move: Name the failures your buyer logs today, in their terms. Then measure your product against what they run now.

Question 2 · Roundup

“What is it?” Pull the scattered tools into one product.

A junk drawer holds everything and finds nothing. Your buyer's stack of disconnected tools is that drawer. One product that holds it all is easy to picture.

I call it the Roundup: show the tools, channels or systems your buyer juggles, then pull them into your one product. Four examples.

CloudOffix product introduction animation

CloudOffix sells an all-in-one, low-code business platform it calls a Total Experience platform. The intro shows sales, marketing, HR and helpdesk as connected “Clouds.”

What works here:

  • A bubble chart moves from one Cloud to the next, with real UI snippets in each. The breadth is shown, not listed.
  • The App Builder gets its own beat, with an invitation to “create your own apps.” That answers the buyer who needs something custom.
  • Fast on-screen verbs carry the close: manage, automate, track, record, report, collaborate and act.

The move: If your product covers several jobs, give each job one shape and connect the shapes on screen. The viewer sees one product, not a list.

CM.com payments intro video

CM.com's intro sells one payments platform to businesses. It starts with a growing crowd of payment methods, then pulls them into one hub.

What works here:

  • The problem is a crowd. Payment options multiply on screen until they converge on CM.com.
  • Each channel gets a quick UI scene: point of sale, online, payment links and QR codes.
  • It ends on one dashboard, with turnover rising and payouts in one view. That's the screen a finance lead checks.

The move: Count the tools or methods your buyer juggles, and show every one on screen. Then show them landing in your product.

Spintop platform intro video

Spintop sells a blockchain gaming platform to gamers, developers and investors. The intro opens on swirling portals that stand for a scattered market.

What works here:

  • One image does the positioning. The viewer travels through a single Spintop portal, and the scattered worlds become one place.
  • Each feature gets a name and a holographic UI scene: Gamepedia for discovery, Spindex for staking and farming, and the NFT Marketplace.
  • The other audiences get their own segments: Guild Maker for teams, and SpinStarter for early-stage investment.

The move: If your product serves 3 audiences, give each one a named feature and a scene. Then let one image tie them together.

Comarch IoT Connect intro video

Comarch IoT Connect is sold to digital service providers that want to sell IoT. It reads partly as a market explainer: the market comes first, then the platform.

What works here:

  • The buyer is named, and so is the prize: growth in consumer and smaller business segments, beyond traditional enterprise deals.
  • One visual carries the product. Separate telecom systems collapse into a “single pane of glass.”
  • It offers two ways in, “advanced” and “quick” modes, so a small provider and a large one both see a fit.

The move: If your buyer runs many systems, draw them once, then collapse them into one screen. Keep the collapse to a single shot.

Question 3 · Anatomy

“How does it work?” Open the product up and show the parts.

A watch with a clear case back shows the gears turning. Nobody needs a spec sheet to believe it's precise. When your product is a chip, a machine or a platform, the inside is the proof.

I call it the Anatomy: open the product up on screen, show the parts that make the claim true, then show it working. Five examples.

Graphcore Bow IPU product introduction

Graphcore's intro presents the Bow IPU, a processor for AI workloads. CGI takes apart what Graphcore calls the world's first 3D wafer-on-wafer processor.

What works here:

  • The architecture is the hero. The animation takes the processor apart, so the “3D wafer-on-wafer” claim is something you see.
  • Scale grows on screen: from one chip to server racks to a data center, with particle effects for the data flow.
  • There's no narration. Music and short on-screen lines carry it, ending on “The Future Is Here.”

The move: If your claim is about how the product is built, take it apart on screen. Then zoom out to the place your buyer will run it.

Prima Power Combi Genius intro video

Prima Power's intro presents the Combi Genius, a laser combi machine for sheet metal. Detailed CGI walks through the machine in 69 seconds.

What works here:

  • Features are named on screen and shown working: “no tool setups,” the “intelligent ram” and scratch-free material handling.
  • Automation is shown, not claimed. Material handling animations show the machine running unattended.
  • The close sorts the buyer: two performance levels, PURE for efficiency and DYNAMIC for peak productivity.

The move: End on the choice your buyer has to make: tiers, sizes or plans. They leave knowing which one to ask about.

Dover Fueling Anthem UX intro video

Dover Fueling Solutions' intro presents Anthem UX, a touchscreen platform for fuel dispensers. It sells fueling as an experience, not a chore.

What works here:

  • The screen leads: a 27-inch touchscreen with live weather and traffic, in several languages, including Español and Français.
  • CGI ghosting and exploded views show the inside of the dispenser, and how it connects to DX Promote for media content.
  • Small details answer real objections: a Dark Mode for night fueling, and stereo speakers for audio.

The move: Use an exploded view to show what plugs into what. Then cut back to the screen a customer touches.

Canon Ultimion intro video

Canon's intro presents Ultimion, a photon counting CT scanner. It opens on the category's hype: photon counting CT is “full of promise.”

What works here:

  • The turn is one line. Everyone talks about what the technology will eventually do. Canon says its scanner is “ready to deliver on that future today.”
  • Then the parts that make it work: detector material chosen for stability and clarity, and deep learning reconstruction built for photon counting image quality.
  • The fit question gets an answer too. Results arrive in a clear format that fits into current clinical practice.

The move: If your category is all promise, name the promise. Then show the parts that make it real today.

RS PRO-BOT product range video

This is episode 11 of the RS PRO-BOT series, so it introduces a range of RS PRO tools, not one product. It's here for one technique: a robot that becomes each tool.

What works here:

  • Modular attachments turn the robot into each product, from a multimeter to a thermal imager, across different work settings.
  • There's no narration. Readings like voltage and air quality appear on the tools themselves, so the viewer reads the result.
  • The episode holds one theme. It starts with solar charging and ends on energy efficiency.

The move: If you sell a range, give it one character that changes shape for each product. Keep one theme per video.

Question 4 · Trophy

“What do I get?” Put the result on screen.

Nobody joins a gym for the treadmill. They join for the after photo. Your buyer watches your intro the same way: what changes for me?

I call it the Trophy: the result your buyer takes home, on screen as a number or a finished job. Five examples.

Entrust VMC intro video

Entrust's intro sells Verified Mark Certificates, which show a verified brand logo next to a company's emails. It opens in the inbox.

What works here:

  • The before and after fits on one phone screen. A generic question mark becomes a verified brand logo.
  • Setup is a short process: logo verification, hosting and auto-installation, alongside DMARC authentication.
  • The trophy is three numbers the video claims: 18% increased brand recall, 21% higher open rates and 34% greater purchase likelihood.

The move: Put your before and after on the one screen your buyer checks every day. Then show the numbers, and say where they come from.

Onfleet Courier Suite intro video

Onfleet's intro presents its Courier Suite for delivery businesses. It opens on data: US deliveries growing, and inefficiency growing with them.

What works here:

  • AI route optimization turns tangled delivery paths into planned routes. The dispatcher's biggest pain is shown fixed.
  • Each user gets a scene: the dispatcher's live tracking, the driver's mobile app and the customer's branded notifications.
  • The trophy is numbers: 45% fuel savings, a 55% increase in delivery capacity and 99% on-time delivery rates.

The move: Give every user of your product one scene. Then end on the numbers your buyer will report.

CATL TENER Sodium intro video

CATL's intro presents TENER Sodium, a sodium-ion energy storage system with over 30 megawatt hours of rated capacity. It opens on “it's here” and one promise: certainty.

What works here:

  • The old way is a number. A 1 gigawatt hour plant “once meant nearly 200 containers.” With TENER Sodium, it needs 34 modular units.
  • Each claim is a figure a buyer can check: 15,000 cycles, a service life of 25 to 30 years, and faults isolated in 200 milliseconds.
  • It names who's asking: this is “the kind of reliability AI data centers are asking for.”

The move: Put the old way and your way in the same unit, side by side. “200 containers” versus “34 units” needs no explanation.

ExpenseOnDemand intro video

ExpenseOnDemand's intro sells expense software to business owners and finance managers. It opens on a frowning document that flips into a smiling one.

What works here:

  • The feeling comes first. Expense reports go from frustration to relief before any feature appears.
  • Then the features behind the smile: paperless receipt tracking, faster claims, mileage tracking and one dashboard for several businesses.
  • It answers the price question plainly. You “only pay for what you use,” on Windows, Mac, iOS or Android.

The move: Show the feeling your buyer gets at the end, first. Then show the features that cause it.

Process Street product introduction animation

Process Street's 31-second intro sells workflow software. It goes from a simple office cleaning checklist to a multi-department information security audit.

What works here:

  • The range is shown in one move. A small checklist grows into a complex audit, so every buyer sees their own process in it.
  • Tasks route themselves to team members across continents. Everyone knows what to do and when.
  • The trophy is the finish: confetti and a happy user when the work is done.

The move: End on the moment the work is finished, not on your logo. That moment is what your buyer pays for.

Pick your move

Which question does your product intro answer?

The short answer: ask one question. What does your buyer ask first when they hear your product's name? The answer picks the move. One question per intro. If two are loud, answer the first in the intro and save the second for the demo.

If your buyer asksUseDo thisExample to copy
“Why should I care?”HeadacheThe problem in their words, before your nameAmazon GameLift Streams
“What is it?”RoundupTheir scattered tools pulled into one productCM.com
“How does it work?”AnatomyOpen the product up, then show it workingGraphcore
“What do I get?”TrophyThe result on screen, as a number or a finished jobCATL

Now go back to the stranger at the conference. They asked “so what does it do?” A logo montage doesn't answer that. Each move above does, in its own way.

The move: ask 5 recent buyers what they asked first when they heard about your product. Open your next intro on the most common answer.

A logo tells the buyer who made it. An answer tells them why to keep watching.

FAQ

Product Intro Video Examples FAQ

What is a product intro video?
A product intro video is the first video a buyer sees about one product. It answers one question fast: why care, what it is, how it works or what they get. Amazon GameLift Streams, for example, opens on the publisher's problem, then names the service.
How long should a product intro video be?
Most run 1 to 2 minutes. 15 of the 19 intros on this page fall in that range. The shortest is Process Street at 0:31. The longest is CATL's TENER Sodium at 2:44, which packs in a lot of specs. Cut anything that doesn't answer the buyer's first question.
What should a product intro video show first?
The answer to the question your buyer asks first. If they don't feel the problem yet, open on it, the way Lam Research names bowing and tapering before Akara. If they already feel it, open on the product, the way CATL does.
What's the difference between a product intro video and a product demo?
An intro tells a buyer what the product is and why it matters. A demo shows it doing a real task, step by step. The intro comes first. For the next step, see these B2B software product demos.
What's the difference between a product intro video and a teaser?
A teaser builds curiosity before release and often hides the product. An intro shows the product plainly. Use product teaser videos before release, and the intro once buyers can try or buy.
What's the difference between a product intro and a product presentation video?
A presentation supports a sales conversation, often with a presenter or slides. An intro works alone, for a buyer who has never heard of you. For the sales-room format, see these product presentation videos.
Is a product intro video the same as a company intro video?
No. A company intro sells who you are. A product intro sells one product. If you sell several products, make one intro per product. For the company version, see these B2B company intro videos.
Should a product intro use animation or live action?
Use whatever shows the hard part best. Software intros like CloudOffix and CM.com use UI scenes. Hardware intros like Graphcore and Prima Power use CGI to show what a camera can't film, like the inside of a chip.
How many features should a product intro video show?
As few as answer the buyer's question. Prima Power names 3 features, then closes on 2 performance levels. If a feature doesn't help answer “why care” or “what is it,” save it for the demo.
Should a product intro video use a voiceover?
Usually, yes, for software. A voiceover carries the explanation while the screen shows the product. Graphcore and the RS PRO-BOT episode work without narration, because the visuals carry the idea. Add captions either way.
Should a product intro video include numbers?
Yes, if the buyer can check them. CATL compares nearly 200 containers with 34 units. Onfleet shows fuel savings and on-time rates. Say where each number comes from, and cut any you can't back up.
How do you introduce a hardware product in a video?
Open it up. Exploded views and cutaways show the parts that make the claim true, like Graphcore's processor or Dover's ghosted dispenser. Many 3D exploded view videos use the same approach. Then show it working where the buyer will use it.
What should the call to action be in a product intro video?
One next step that matches where the buyer is. After an intro, that's usually a demo, a trial or a product page. Amazon ends with “Grow your audience today with Amazon GameLift Streams.” Keep the call to action to one ask.
How do you measure whether a product intro video works?
Pick the goal first: demo requests, trials or product page visits. Track clicks on the call to action against that goal. Then check where viewers drop off. That second is the question your intro didn't answer.

Patterns from the analysis

Product Intro Video Best Practices

Five of the intros above were broken down from their full transcripts: Amazon GameLift Streams, Klaviyo, Lam Research's Akara, CATL's TENER Sodium and Canon's Ultimion. Four patterns showed up. Five is a small sample, so read each count as what these five did, not as market data.

Opening Pick

Should a product intro open on the problem or the product?

Observation
Amazon opens on publishers who can't reach players directly. Klaviyo opens on shoppers who want “more human connection.” Lam opens on chip features that are “impossibly small.” Canon opens on the category's promise. CATL opens on the product: “it's here.”
Data
3 of 5 opened on a buyer problem. 1 of 5 opened on the category. 1 of 5 opened on the product.
The move
If your buyer doesn't feel the problem yet, open on it. If they already do, open on the product, the way CATL does.
Check Figure

Should a product intro put numbers in the voiceover?

Observation
Amazon states 1080p at 60 frames per second. Lam claims a plasma source 100 times more responsive than existing technologies. CATL gives 15,000 cycles and faults isolated in 200 milliseconds. Klaviyo and Canon give no figures.
Data
3 of 5 put specific numbers in the voiceover.
The move
Use one number your buyer can check. “Fast” is a claim. “60 frames per second” is a spec they can test.
Old-Way Math

How should a product intro compare itself with the old way?

Observation
CATL sets nearly 200 containers against 34 units for the same 1 gigawatt hour plant. Lam compares its plasma source with existing technologies. Amazon describes the old way, building your own streaming setup, but without a number. Klaviyo and Canon make no direct comparison.
Data
2 of 5 compared the product with the old way in a number.
The move
Measure the old way and your way in the same unit. Containers against containers. Hours against hours.
No-Change Line

Should a product intro say what the buyer doesn't have to change?

Observation
Amazon says “You don't have to modify your game code.” Canon says results fit into current clinical practice. Klaviyo, Lam and CATL don't address what the buyer already runs.
Data
2 of 5 said what the buyer could keep as it is.
The move
Add one line on what your buyer doesn't have to change. It answers the switching fear before the demo.

How to plan

Where to use your product intro video

Put the intro wherever a buyer meets the product for the first time. That one rule decides most placements.

  • Product pages. The main video, above the fold. It answers the first question before anyone scrolls.
  • YouTube and LinkedIn. The version people share, cut to the first question and one ask.
  • Sales emails. Before the first call, so the call starts at the second question.
  • Trade show screens. For hardware, the Anatomy cut works with the sound off.

Then hand off. Once the intro has answered the first question, a product tour video walks the buyer through the interface.

How do you script a product intro video?

Six decisions, in order. Each one narrows the next.

  • Question. Which of the four does your buyer ask first?
  • Last line. Write it first. It's the answer, said in under 10 words.
  • First line. The problem, the pile of tools, the part or the result, depending on the question.
  • Proof. One number or one shown moment the buyer can check.
  • Fit. One line on what the buyer doesn't have to change.
  • Ask. One next step: a demo, a trial or a product page.

For software-only examples of the same format, see these SaaS product intro videos.

Product intro video production process

Every intro runs through the same three stages. Knowing them keeps a project from drifting.

  • Pre-production. Set the buyer, the first question and the one ask. Then the script, the storyboard, the budget and the timeline.
  • Production. Design the UI scenes or build the 3D model. Record the voiceover, or plan on-screen text if the intro runs without narration.
  • Post-production. Edit, add motion and sound, get feedback in one round, then cut a version for each platform.

About the author

About Jai Ghosh

Jai Ghosh
Video Producer at Advids · LinkedIn

Jai Ghosh is a Video Producer at Advids, where he has planned and produced videos for B2B software and technology companies for 7 years. He works on product demos, explainer videos and brand videos, from the first script to the final cut, for clients from startups to enterprises.

Before Advids, Jai spent over 11 years in freelance media consulting, after starting out in digital journalism. He writes the Advids blog's breakdowns of product and demo videos, sorting real examples by the question each one answers for a buyer.

  • Focus: SaaS product demos, explainer videos and brand videos
  • Experience: 7 years at Advids, over 11 years in media consulting
  • Background: digital journalism

Connect with Jai Ghosh on LinkedIn