New Relic Intelligent Observability ad
New Relic's ad is narrated by its AI, reporting to an engineer named Alex in the morning. It starts with the night that could have gone wrong.
What works here:
- The cost comes first. Checkout latency surged overnight, and customers began abandoning their carts.
- Then the fix, step by step. The root cause was a delay in the fraud check microservice, triggered by a recent database update.
- The close reads like a report a CTO would forward: query time cut in half, over 100 hours of engineering saved, cloud spend still within budget.
The move: Write the night your buyer is afraid of, then show it not happening. If your first scene could run in any company's ad, it's too vague.