Video Creation Service

How Videos Accelerate User Onboarding For SaaS | 30 Impactful Examples

Orko Roy
Last updated
Dec. 30, 2024

A significant challenge for new SaaS users is navigating complex interfaces. Motion graphics offer a compelling solution! This article delves into how animation simplifies intricate processes, boosts understanding, and accelerates user adoption for first-time users. We'll showcase 30 examples of impactful animated user introduction videos specifically designed for beginners, highlighting their unique ability to convey information clearly and memorably. Get ready to see how animation can dramatically enhance user onboarding.

Video's role in modern marketing:

87% of marketers say that video has increased traffic to their websites.
About 5 billion YouTube videos are viewed on average every single day.
A staggering 97% of marketers state that video has helped increase user understanding of their product or service, while 76% say that it has helped them increase sales and revenue.

Observe how motion graphics can transform the onboarding journey for new SaaS users! These 30 examples illustrate the versatility and effectiveness of animated user introduction videos for beginners. From brief product overviews to detailed feature demonstrations, we'll analyze how animation can revolutionize your user introduction process. Discover how to create a user experience that drives adoption and reduces churn among first-time users. We'll also uncover the 5 essential components of a successful beginner onboarding video!

SaaS Onboarding User Video Examples

1. 360Learning

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Duration : 1 minute and 15 seconds

Effective communication is key, and this Client Onboarding Video delivers. The animation cleverly contrasts the dullness of traditional compliance training with 360Learning's dynamic approach, instantly grabbing the attention of L&D managers and HR professionals.

Automated features and reporting dashboards are showcased, emphasizing efficiency gains. This visually engaging video clearly communicates the platform's value, prompting viewers to learn more about 360Learning's solutions.


What We Can Learn
Present automation benefits visually, demonstrating efficiency and ease of use.

2. Papertrail SaaS Onboarding Video

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Duration : 1 minute and 31 seconds

Workplace safety concerns are vividly addressed in this New User Onboarding Video. The animation style cleverly simplifies complex inspection processes, making the software's functionality immediately clear. The UI demonstration is exceptionally clear.

Papertrail's efficiency is evident through the concise presentation of its features. The video effectively showcases how the platform saves time, with clear visuals of report generation and barcode scanning. The global map visually confirms its widespread use.


What We Can Learn
Craft a concise narrative; viewers appreciate efficiency and a clear takeaway.

3. 1Password 3D SaaS Onboarding Video

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Duration : 1 minute and 42 seconds

Seamlessly integrating with existing security stacks, 1Password's Reduce Onboarding Time Video is a masterclass in clear communication. The 3D animations illustrating connections to various tools are visually stunning, making complex processes instantly understandable.

This video's strength lies in its ability to concisely demonstrate 1Password Business's value proposition to IT professionals and businesses. The clear visuals and focus on ease of use make it a highly effective tool for showcasing the platform's capabilities.


What We Can Learn
Let your product's ease of use speak for itself; inspire confidence.

4. OpenText Animated SaaS Tutorial

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Duration : 1 minute and 51 seconds

E-invoicing compliance is a global concern. This Improve User Retention Video uses dynamic visuals, like a rotating globe and a compelling paper-to-digital invoice transition, to illustrate the urgency and complexity of the issue. The video effectively communicates the need for a unified solution.

OpenText's platform is showcased as a comprehensive answer, simplifying global compliance. Interactive elements, such as checklists and diagrams, make complex information easily digestible. The video's concise and engaging style makes it a powerful tool.


What We Can Learn
A modern aesthetic builds credibility; viewers will see your product as professional.

5. UN SaaS Onboarding Motion Graphics

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Duration : 2 minutes and 41 seconds

Urban development professionals will appreciate this UN Customer Onboarding Video. The striking visuals, such as the graphic depicting the need for 1.6 Earths, immediately highlight the problem of unsustainable resource consumption. The clear animation style simplifies complex concepts like circular economy models and innovative wastewater treatment, making them accessible to a broad audience. This approximately 2-minute-long video is a great example of how to effectively communicate the importance of sustainable urban planning.

The video's strength lies in its ability to seamlessly transition from problem to solution, showcasing how resource-efficient cities can lead to cost savings and improved quality of life. The inclusion of partner logos adds credibility, and the clear call to action encourages viewers to learn more about creating resource-efficient cities.


6. Logix SaaS Onboarding Animation

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Duration : 1 minute and 56 seconds

Visualizing complex user journeys is key to understanding Logix's SaaS onboarding user video. The video's strength is its clear, concise presentation of data, transforming abstract information into easily digestible graphics. This approach makes the software's capabilities immediately apparent.

Sophisticated UI animations and transitions are seamlessly integrated, enhancing the viewing experience. The strategic use of color and visual metaphors creates a memorable and engaging presentation, showcasing the software's intuitive design and functionality for marketers.


What We Can Learn
Craft a narrative that mirrors a user's journey, creating a personal connection and driving sign-ups.

7. Amazon Best SaaS Onboarding

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Duration : 1 minute and 20 seconds

Medical professionals will appreciate the clarity of this SaaS onboarding user video. The 3D animation's smooth transitions and detailed views of the Medtronic Space-D system's components, like the sleeves and quick-release button, are exceptionally well-executed.

Its professional aesthetic, achieved through consistent color palettes and realistic rendering, makes the complex technology easily understandable. The video's concise text descriptions further enhance comprehension, making it an ideal training tool for operating room staff.


What We Can Learn
Blend clear 3D visuals with concise text to explain complex features, boosting user understanding.

8. HP Minimalist SaaS Tutorial

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Duration : 1 minute and 14 seconds

Print subscription services are often complex, but this video simplifies the process. The animated graphics, showcasing ink cartridge delivery and recycling, cleverly illustrate the convenience of HP Instant Ink. This SaaS onboarding user video excels in its visual storytelling.

The video's strength lies in its ability to convey key information quickly and efficiently. The app interface is clearly shown, and the plan options are easy to understand. This makes the service accessible to a broad audience.


What We Can Learn
Focus on the "aha" moment of problem-solving to create desire and drive conversions.

9. Comarch

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Duration : 3 minutes and 31 seconds

Comarch's Onboarding Best Practices Video cleverly uses visuals to explain its e-commerce solutions. The animated world map effectively displays global reach, and the circular diagram neatly summarizes the various services.

The video emphasizes efficiency and growth, showing how Comarch streamlines logistics, freeing businesses to focus on core operations. The smooth transitions between scenes keep viewers engaged, making it a highly effective explainer video for e-commerce businesses.


10. Smartsheet

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Duration : 1 minute and 7 seconds

Dynamic visuals launch this Video Tutorial Video, showcasing Smartsheet's integration with Microsoft Dynamics 365. The unfolding plane and smooth transitions between platforms immediately grab attention, highlighting the seamless data synchronization. Business professionals will appreciate the clear demonstration of workflow automation.

This efficient explainer video targets organizations using Microsoft Dynamics 365, clearly demonstrating how Smartsheet enhances productivity. The vibrant color scheme and intuitive interface design make the complex process of data alignment easily understandable, leaving viewers with a strong impression of efficiency and streamlined work.


11. Sun Life Simple SaaS Onboarding Video

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Duration : 1 minute and 8 seconds

Does this SaaS onboarding user video effectively explain life annuities? The animation is exceptionally clear, using simple visuals to illustrate a complex financial product. It successfully conveys the benefits of steady income during retirement.

The video's strength lies in its concise explanation and relatable imagery. The use of a senior citizen avatar and animated calendar effectively demonstrates the consistent income stream. This approach makes the concept accessible and less daunting.


12. Veeam

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Duration : 1 minute and 57 seconds

Does your Office 365 data have adequate protection? This Saas Customer Onboarding Video expertly addresses this crucial question. The use of clean, isometric animation makes the complex topic of data backup easily understandable, even for non-technical viewers. The video clearly illustrates the risks of relying solely on Microsoft's built-in security, showcasing Veeam Backup for Microsoft Office 365 as a comprehensive solution.

The video effectively demonstrates the product's features, including flexible storage options like on-premise, cloud, and service provider solutions. This, combined with the clear visuals and concise messaging, makes it a powerful tool for educating potential customers about the importance of robust Office 365 data protection.


13. Accenture

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Duration : 1 minute and 1 second

Clever visuals bring predictive analytics to life! Isometric 3D animation makes complex data concepts accessible, and the use of bright colors enhances the overall appeal. This Saas Onboarding Video cleverly uses a relatable kitchen scene to introduce the core idea.

The video's visual storytelling is superb. From a weather-changing clock to a global flu map, each scene effectively illustrates the power and versatility of Applied Intelligence. Its concise nature makes it perfect for a quick introduction.


14. GEICO SaaS Explainer Video

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Duration : 1 minute and 9 seconds

GEICO's animated approach makes understanding comprehensive car insurance surprisingly fun. The use of bright colors and simple characters keeps viewers engaged, making this SaaS onboarding user video ideal for new car owners. Relatable scenarios, like a car getting keyed or damaged by hail, are shown in a way that is both humorous and informative.

The video cleverly uses visual metaphors, such as a diamond to represent a car's value, to explain complex concepts simply. Its concise, text-based information and fast pace make it easy to digest, even in its 68-second runtime. The call to action is clear and encourages further engagement.


15. OWN.CANCER

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Duration : 1 minute and 11 seconds

Cancer treatment advancements are powerfully presented in this Video Onboarding Benefits Video. The animation style is engaging, illustrating the complex process of modifying white blood cells to target cancer cells with clarity and emotional impact. Alberta's leading role in this research is effectively communicated through compelling visuals.

The Alberta map transforming into a family under an umbrella, symbolizing protection, and the globe with a heart over North America, representing global leadership, are powerful metaphors. This video effectively communicates hope and progress in cancer treatment, leaving a lasting impression.


16. Insight Isometric SaaS Tutorial

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Duration : 1 minute and 40 seconds

Manufacturing's evolution is brilliantly showcased in this SaaS onboarding user video. The dynamic 3D animation, featuring a wrench building a factory and culminating in futuristic drones, powerfully illustrates technological progress. The video's clear messaging and engaging visuals make complex concepts accessible.

Insight's impact on manufacturing is clearly demonstrated through visuals such as graphs and AR applications, highlighting the benefits of data-driven decisions. The video effectively communicates the platform's value proposition to manufacturers seeking operational improvements and innovation.


What We Can Learn
Demonstrate the "aha!" moment of your product's impact, creating a lasting impression.

17. Credit Karma Creative SaaS Onboarding Video

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Duration : 55 seconds

Credit Karma's approach to explaining credit scores is refreshingly engaging. The SaaS onboarding user video uses vibrant animation and clever metaphors to make complex financial information accessible. It targets individuals interested in improving their credit, making the learning process fun and less intimidating.

The video's success lies in its simplicity and visual storytelling. The use of icons, charts, and animations effectively communicates key concepts. The Progress starts here slogan reinforces the positive message, leaving viewers feeling empowered and motivated to learn more.


What We Can Learn
Seamlessly blend 2D and 3D to add a unique charm, captivating your audience.

18. LinkedIn

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Duration : 1 minute and 39 seconds

Recruiters seeking efficient talent sourcing will appreciate this video. Its clean animation and professional color palette immediately establish trust, while the concise feature demonstrations are highly effective. Improve User Onboarding Video is achieved through clear visuals and a focused approach.

The clever use of the expanding cityscape visual powerfully conveys the vast network, and the mobile app integration is shown as seamless and intuitive. The video's brevity makes it ideal for busy professionals, leaving a lasting impression of LinkedIn Recruiter's capabilities.


19. Elaad

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Duration : 1 minute and 57 seconds

Smart charging technology is explained with surprising clarity in this Video Tutorial Video. The animation is exceptionally clean and engaging, making complex information accessible. The use of speech bubbles and data flow diagrams is particularly effective.

Elaad's work on smart charging protocols is presented concisely, highlighting the importance of seamless communication. The video effectively demonstrates the potential for miscommunication and the need for standardized protocols, leaving a lasting impression.


20. Siemens

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Duration : 3 minutes and 53 seconds

This Increase User Activation Video captivates with its sophisticated visuals. Isometric views of the Siemens PET/CT scanner, combined with clean, minimalist animation, create an engaging experience. The strategic use of color and whitespace enhances clarity, making complex medical information accessible to a broad audience.

The animated graphics effectively illustrate intricate processes, while medical software interface mockups add realism. The video's length (3 minutes, 51 seconds) is well-suited for conveying key information without overwhelming the viewer. The overall effect is a compelling and informative presentation.


21. Achievers SaaS Platform Walkthrough

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Duration : 1 minute and 31 seconds

Employee engagement is paramount, and this SaaS onboarding user video effectively demonstrates how Achievers addresses this. The video's bright visuals and clear explanations of the platform's features are highly effective, making complex software easily understandable.

The platform's UI is showcased clearly, highlighting its intuitive design. Animation and visual metaphors effectively communicate the platform's benefits, leaving a positive impression. This video is a strong example of a well-crafted onboarding video.


What We Can Learn
Design your onboarding video to visually highlight the core value proposition, sparking quick understanding and interest.

22. CommentSold 2D Animated Onboarding Video

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Duration : 1 minute and 8 seconds

This engaging SaaS onboarding user video cleverly uses animation to explain the complexities of car financing. The visuals effectively communicate key messages, simplifying a potentially confusing topic for viewers. It expertly guides viewers through the process, emphasizing the importance of pre-approval and contract scrutiny.

Subtly promoting the brand's services, the video builds trust by focusing on consumer empowerment. This approach positions the brand as a valuable resource, not just a sales pitch.


What We Can Learn
Showcase the value proposition clearly, prompting viewers to seek expert advice.

23. Velo

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Duration : 1 minute and 9 seconds

Mastering complex data is simplified. CAT's Video Onboarding Benefits Video for RFV software uses 3D animation to showcase its versatility across marine, oil and gas, and mining sectors. The visuals are striking, making the software's capabilities clear to decision-makers in these industries.

This product walkthrough is a great example of effective communication. The dark and sleek design, combined with bright yellow accents, is memorable. The video successfully communicates the value proposition of RFV, leaving viewers wanting to learn more about optimizing their operations.


24. Thermo Fisher

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Duration : 5 minutes and 16 seconds

Microbial fermentation processes are clearly explained in this Software Onboarding Video. The 3D animation is exceptional, showcasing the Thermo Scientific SUF system's features with precision and clarity. Text overlays provide concise information, making complex details easily understood by scientists and researchers.

The video's effectiveness lies in its clear demonstration of the SUF's functionality. The final operational shots are particularly impressive, effectively communicating the system's ease of use and efficiency. This video is a great example of a concise and informative product demonstration.


25. Unirac Animated SaaS Onboarding Video

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Duration : 1 minute and 0 seconds

Unirac's animated demonstration captivates with its realistic 3D visuals. The installation process is clearly shown, making the benefits of the NXT UMOUNT system readily apparent. This SaaS onboarding user video is a prime example of effective product communication.

The video's concise nature ensures viewers remain engaged, and the focus on visual demonstration makes the information easily digestible. It's a smart, efficient way to introduce the NXT UMOUNT system and its advantages to potential customers.


26. Boyd

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Duration : 1 minute and 11 seconds

Exceptional 3D animation showcases Boyd's two-phase enhanced air cooling system in this Video Tutorial Video. Clear visuals and concise text labels make the complex technology easily accessible, even for non-technical viewers. This is a powerful example of effective product demonstration.

The video's strength is its ability to simplify a sophisticated subject. It successfully highlights key features like the heat pipes and condensation process without overwhelming the viewer. The minimalist design and professional color scheme further enhance the overall impact, making it immediately clear to engineers and designers.


27. Mint

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Duration : 54 seconds

Mint's app tutorial is a visual delight. The Video Tutorial Video cleverly demonstrates key features, making complex financial data easily digestible. The app's interface is intuitive and visually appealing, making it a pleasure to use.

Smooth animations and a clean design guide the viewer through budgeting and spending analysis. The video effectively communicates the app's value proposition, leaving viewers wanting to learn more.


28. Algolia

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Duration : 36 seconds

Website performance issues frustrate online shoppers. This SaaS onboarding user video showcases how Algolia solves these problems. Relatable user personas highlight common e-commerce challenges like slow loading times and security concerns.

Algolia's solutions, including a fast CDN and AI/ML driven caching, are clearly explained. The video's vibrant visuals and concise messaging make it easy to understand how Algolia improves customer experience and boosts sales. 1200+ commerce brands already trust Algolia.


29. Cisco SaaS Onboarding Animation Video

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Duration : 1 minute and 23 seconds

High-quality visuals immediately grab attention in this Cisco Video Onboarding Benefits Video. The detailed 3D model, complete with clear port labels, allows for a thorough understanding of the device's capabilities, appealing to IT professionals.

This short, impactful video effectively communicates complex technical information through visuals alone. The clean aesthetic and smooth animation create a professional impression, likely resonating with the target audience.


What We Can Learn
Animate your product's key features to make complex tech instantly clear, boosting user confidence.

30. QuickML

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Duration : 2 minutes and 4 seconds

Creating a compelling Saas Customer Onboarding Video is crucial, and QuickML excels. The animated pipeline sequence brilliantly illustrates ease of use, instantly engaging viewers. Diverse industry examples showcase its broad applicability.

QuickML's video effectively communicates its value to business users, data analysts, and developers. The clean visuals and clear feature demonstrations make the product's benefits readily apparent, making it a great example of effective product marketing.


FAQ

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How can SaaS onboarding user videos improve user activation?

Improve user activation by showcasing product value and simplifying complex features through concise, engaging videos. This leads to faster adoption and increased user engagement.

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What makes a SaaS onboarding user video successful?

Successful onboarding videos are concise, engaging, and focused on key features, guiding users to quick wins and demonstrating product value. Aim for a clear, concise message and high-quality visuals.

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How can onboarding videos showcase my product's value?

Showcase product value by highlighting key benefits and demonstrating how the product solves user pain points. Focus on the "why" behind the product and its positive impact on users.

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How can storytelling engage users in product training videos?

Engage users with relatable scenarios and demonstrate how the product helps overcome challenges, making training more memorable and impactful. A good story sticks with the viewer.

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Best practices for screen recordings in SaaS onboarding videos?

Use clear visuals, concise narration, and highlight key actions in screen recordings. Ensure users can easily follow along and replicate the steps. High-quality audio is essential.

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How to guide new users through features in their first week using videos?

Guide new users with short videos focusing on essential features, released throughout their first week. This promotes gradual learning and sustained engagement.

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As a new user, what video style resonates best during onboarding?

A friendly, conversational tone and clear visuals resonate best during onboarding, creating a welcoming experience and fostering trust. Avoid jargon and technical terms.

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How can onboarding videos address new user challenges?

Address user challenges by providing step-by-step solutions and anticipating common questions. This reduces user frustration and support tickets.

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How have successful SaaS companies used customer testimonials in onboarding?

Build trust and demonstrate positive product impact by incorporating customer testimonials into onboarding. This encourages new users to embrace the platform.

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What onboarding video types are most effective for different user journey stages?

Tailor video types to each stage of the user journey. Welcome videos, tutorials, feature demos, and customer success stories each serve a specific purpose.

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How to explain complex SaaS features simply in onboarding videos?

Explain complex features simply by breaking them down into smaller steps, using clear visuals, and avoiding jargon. Ensure user comprehension and confidence.

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Common mistakes to avoid in SaaS onboarding user videos?

Avoid lengthy videos, excessive jargon, and neglecting user pain points. Focus on concise, engaging content that addresses user needs.

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How to repurpose help center articles into onboarding videos?

Repurpose help center articles into videos by adding visuals and narration. This creates engaging content that complements written documentation.

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Key messages for a welcome video to create a positive first impression?

Key welcome video messages include a warm greeting, product overview, and clear next steps. This creates a positive first impression and sets expectations.

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How can animation enhance user understanding in onboarding tutorials?

Animation visualizes abstract concepts and simplifies complex processes, making tutorials more engaging and memorable. Consider animation for complex topics. Typical production timelines range from 3-8 weeks, with pricing from $1000-$6000 depending on complexity and length.



How to plan and optimize SaaS Onboarding User Videos?


Emotional Connection: "I've talked to nearly 30,000 people on this show, and all 30,000 had one thing in common: They all wanted validation." - Oprah Winfrey. Advids leveraged this for a project management software client. By showcasing relatable user stories in their onboarding videos, we fostered an emotional connection with their target audience, leading to a 15% rise in user engagement.

Actionable: Incorporate authentic user testimonials to build trust.

Non-Obvious Insights: "The best way to stand out is to be non-obvious." - Rohit Bhargava. Advids used this principle for an e-commerce client. We created onboarding videos that highlighted unique product features through engaging visuals, resulting in a 10% increase in product adoption.

Actionable: Showcase unique value proposition through creative visuals.

Digital Empathy: "Digital empathy is about creating an experience that understands and respects the user's emotions." - James McQuivey. Advids applied this for a CRM software client. We designed onboarding videos that addressed user anxieties about adopting new software, leading to a 25% decrease in customer churn.

Actionable: Address user concerns and anxieties directly in videos.

Rapid Prototyping: "The faster you can learn, the faster you can iterate." - Jake Knapp. Advids utilized this approach for a cybersecurity client. We created quick prototype videos to test different onboarding flows, resulting in a 12% improvement in user completion rates.

Actionable: Test different video versions with target users for feedback.

Positioning Clarity: "Positioning is not what you do to a product. Positioning is what you do to the mind of the prospect." - Iman Bayatra. Advids implemented this for a productivity app client. We crafted onboarding videos that clearly positioned the app's benefits for specific user segments, resulting in a 18% increase in free trial sign-ups.

Actionable: Clearly communicate product value for each target segment.


Why Advids for SaaS Onboarding User Video?


At Advids, we create compelling SaaS Onboarding User Videos that drive results. Our blend of creative storytelling, advanced technology, and proven experience ensures your vision translates into effective animation that seamlessly guides new users through your software.

Transforming User Onboarding Through Animation:

Customized SaaS Onboarding User Video Solutions: We tailor explainer videos, character animations, and more to reflect your brand, style, and target audience, creating engaging experiences that simplify user adoption.
Creative Storytelling for Seamless Onboarding: Our animators and storytellers craft narratives that captivate users, making the onboarding process enjoyable and informative.
Cutting-Edge Technology for Enhanced User Experience: We use industry-leading software and techniques to create visually stunning videos that leave a lasting impact, improving user retention and satisfaction.

Experience and Expertise You Can Rely On:

12+ Years of Proven Success: With over 3400 clients served, we have a deep understanding of what makes SaaS Onboarding User Video effective, delivering measurable results for businesses of all sizes.
Trusted by Industry Leaders: Brands like Razorpay, Ola, Mercedes, the United Nations, Continental, and Mercer trust us to bring their stories to life, demonstrating our ability to create high-quality animations for diverse industries.
Client Satisfaction Guaranteed: Our commitment to excellence is reflected in over 109 five-star Google reviews, showcasing our talent, creativity, and dedication to client satisfaction. We've successfully delivered over 275 SaaS Onboarding User Videos.

A Partnership Built on Collaboration and Communication:

Collaborative Process: We work closely with you from concept to completion, ensuring your vision is realized in the final animation and aligns perfectly with your onboarding goals.
Strategic Communication: We prioritize understanding your needs, target audience, and brand identity to create impactful SaaS Onboarding User Videos that resonate with users and drive product adoption.

Ready to unlock the potential of SaaS Onboarding User Video for your business with the latest video design trends of 2024? Let Advids be your trusted partner in transforming your ideas into engaging and effective animated experiences.

Checkout some of the projects and work our team at Advids has been producing:


What is a SaaS Onboarding User Video?


A SaaS onboarding user video is a short, engaging video designed to guide new users through the initial steps of using a SaaS product. It serves as a welcoming introduction, educating users about the product's key features, functionalities, and benefits. The goal is to provide a positive onboarding experience and set users up for success.

These videos are often used to introduce new users to the product's interface, explain basic functionalities, and demonstrate how to perform common tasks. They can also be used to highlight the product's value proposition and showcase how it can benefit users.


What do top SaaS Onboarding User Videos have in common?


Craft compelling SaaS onboarding videos by focusing on user needs and showcasing clear value.

Ideal User Profile - Create user personas to tailor the video to specific needs. Best practice: detailed user research.

  • Core Feature Focus - Showcase only the 2-3 most valuable features. Best practice: prioritize features with highest user impact.
  • Intuitive User Journey - Use clear visual cues and transitions to guide viewers. Best practice: A logical flow mirroring actual user experience.
  • Engaging Narrative - Use a problem/solution framework to resonate with users. Best practice: Emphasize emotional connection and relatable scenarios.
  • Visual Roadmap - Use screen recordings and animations to highlight key interactions. Best practice: Combine visual elements for maximum clarity.
  • Problem-Solution Alignment - Show how the SaaS solves a specific user problem. Best practice: Use real-world examples and testimonials.
  • Measurable Outcomes - Track video completion rates and feature adoption. Best practice: Use analytics to measure ROI and refine future videos.
  • Benefit-Driven Highlights - Quantify the value proposition of each feature. Best practice: Use data and statistics to support claims.
  • Clear Call to Action - Use a concise and compelling CTA to drive engagement. Best practice: Make the next step easy and obvious for the user.
  • User-Centric Feedback - Gather feedback through surveys and in-app prompts. Best practice: Continuously iterate based on user responses.


What makes SaaS Onboarding User Video effective?


A well-structured SaaS onboarding video begins with a deep understanding of the specific user personas and their unique needs and challenges within the SaaS context. Pre-production user research informs the videos structure and content, ensuring it directly addresses user pain points and learning curves. Craft a compelling narrative arc with a clear beginning, middle, and end, focusing on the users journey and the value they gain.

Employ high-quality screen recordings showcasing key workflows, complemented by strategic animations to clarify complex processes and real-world examples demonstrating product benefits. Integrate clear, concise CTAs that seamlessly guide users to the next step, such as exploring advanced features or contacting support. Employ a modular approach, breaking down complex tasks into digestible micro-learning segments to improve knowledge retention.

Develop personalized video versions tailored to specific user roles or segments, addressing their unique needs and workflows. Maintain consistent branding, including color palettes, typography, and visual style, to reinforce brand identity and create a cohesive experience. Continuously highlight the value proposition, emphasizing how the SaaS solves user problems and delivers tangible benefits.

Conduct rigorous A/B testing with target users throughout the production process, iterating on the video based on user feedback and performance data. These elements, when thoughtfully integrated, create a memorable and impactful onboarding experience that drives product adoption and user engagement.


How long should your SaaS Onboarding User Video be?


Optimize SaaS onboarding video length for maximum user engagement and efficient knowledge transfer.

Pre-production Considerations for Determining Video Length:

  • What's the video's core message?
  • Who is the ideal user?
  • How many features are crucial?
  • How intuitive is the interface?
  • Where will the video reside?
  • What's the target conversion?
  • What style best suits the brand?

SaaS onboarding user video length guide

SaaS Onboarding User TypesVideo LengthUse CaseFunnel
Animated Explainer60-90 secondsConcisely explains core value proposition using engaging visuals and narrationAwareness/Consideration
Screen Recording45-60 secondsDemonstrates key features and workflows efficiently, step-by-stepActivation/Onboarding
Product Walkthrough1-2 minutesGuides users through the product interface, highlighting key functionalitiesActivation/Onboarding
Quick Start Guide30-45 secondsShows users how to achieve immediate value with minimal stepsActivation
Live Action Demo90-120 secondsPresents a real-world scenario showcasing product benefits, using a dynamic styleConsideration/Conversion


How to create SaaS Onboarding User videos?


Mastering SaaS onboarding video creation requires a strategic approach focused on user experience. Crafting compelling videos that seamlessly guide users through your product is key to maximizing adoption and satisfaction.

* Target Audience - Deeply understanding user personas ensures the video resonates with their specific needs.

  • Video Goals - Setting measurable goals allows for effective tracking and optimization of the video's performance.
  • Scriptwriting - A well-structured script ensures a clear, concise, and engaging narrative that guides the user.
  • Video Style - The right style enhances the video's memorability and aligns with the brand's overall image.
  • Visual Selection - High-quality visuals create a professional and trustworthy impression, boosting user confidence.
  • High-Quality Recording - Professional-grade recording ensures a polished final product that reflects positively on the brand.
  • Professional Editing - Expert editing creates a seamless and engaging viewing experience, improving user comprehension.
  • engaging animations - Strategic animation enhances understanding of complex features and improves retention.
  • Clear CTA - A compelling CTA drives user engagement and encourages them to take the desired next step.
  • Platform Optimization - Ensuring compatibility across platforms maximizes reach and accessibility for a wider audience.
  • Video Refinement - Continuous improvement based on data and feedback leads to a more effective onboarding experience.


The Importance of SaaS Onboarding Videos


We've covered the technical aspects, but let's explore why SaaS onboarding videos are crucial for your business. They're not just nice-to-haves; they're essential for driving user engagement, product adoption, and ultimately, your bottom line. Imagine transforming a tedious setup process into an exciting first interaction. That's the power of effective onboarding.

Think about it: a well-crafted software training video empowers users, maximizing product value and minimizing support tickets. Engaging SaaS onboarding video examples can turn complex features into easily digestible visuals, boosting user satisfaction and driving conversions. Product onboarding animation brings your product to life, showcasing its value proposition and building trust with your brand.

  • Simplify complex concepts. Product onboarding animation can break down intricate processes into clear, concise visuals, making it easier for users to grasp key functionalities.
  • Reduce support tickets. Clear videos empower users to self-serve, minimizing frustration and freeing up your support team to focus on more complex issues.
  • Drive conversions. Effective onboarding translates directly to higher trial-to-paid conversion rates, boosting your revenue and demonstrating the ROI of investing in quality videos.
  • Enhance brand perception. Professional software onboarding video examples showcase your commitment to user experience, building trust and establishing your brand as a leader in the industry.

By investing in high-quality SaaS onboarding videos, we create a seamless and engaging experience for our users, setting them up for success and maximizing the value they derive from our product.


Measuring the Effectiveness of Your SaaS Onboarding Video


Let's explore how to measure the effectiveness of your SaaS onboarding videos. We're not just creating videos; we're crafting experiences that drive user engagement and ultimately, business growth. Analyzing key metrics helps us understand what resonates with our audience and how we can optimize for better results.

Think of your videos as a conversation with your users. Are they listening? Are they understanding? Are they taking action? These metrics help us answer those questions.

  • Track Completion Rate and Average Watch Time: High completion rates and watch times suggest viewers find your content valuable. If users drop off early, it might indicate areas for improvement in pacing or content relevance. Review top SaaS onboarding video examples for inspiration.
  • Analyze Click-Through Rate (CTR): A strong CTR shows a compelling call to action. Experiment with different CTAs to see what drives conversions. A well-crafted application onboarding video can significantly boost CTR.
  • Monitor Conversion Rate and Feature Adoption: Ultimately, we want videos to drive desired actions. Measure how effectively your videos contribute to conversions and increased feature usage. Consider creating a software tutorial video for advanced features.
  • Gather User Feedback: Direct feedback provides invaluable insights. Use surveys and comments to understand user perspectives and identify areas for improvement in your SaaS onboarding video samples.

By analyzing these metrics, we gain a deeper understanding of our audience and how our videos contribute to their success. This data-driven approach empowers us to refine our strategy and create even more effective onboarding experiences.


Using Data to Drive Decisions in SaaS Onboarding Video Production


Let's talk about data. It's not just numbers; it's the key to unlocking the full potential of our SaaS onboarding videos. By understanding how users interact with our videos and our product, we can create experiences that truly engage, educate, and convert. Data empowers us to move beyond guesswork and make informed decisions that drive results.

Data-driven insights transform SaaS explainer video examples from generic overviews into targeted, effective tools. Analyzing user behavior helps us create the best SaaS onboarding videos that truly resonate with our target audience. Instead of simply presenting information, we can craft narratives that address specific user needs and pain points.

  • Measure what matters. Track key metrics like video completion rates, drop-off points, and feature adoption to understand what's working and what needs improvement. This helps us create digital product onboarding videos that keep users engaged from start to finish.
  • Test and iterate. A/B test different elements, such as calls to action, visuals, and messaging, to optimize for maximum impact. Experimentation is key to discovering what resonates best with our audience. Interactive product demos are a great opportunity to gather data and refine our approach.
  • Listen to our users. Gather feedback through surveys and in-app prompts to understand user perspectives and identify areas for improvement. Direct feedback is invaluable for creating truly user-centric onboarding experiences.
  • Connect the dots. Correlate video views with trial-to-paid conversions and support ticket volume to demonstrate the ROI of our video efforts. Data provides concrete evidence of the value we're creating.

By embracing a data-driven approach, we can continuously refine our SaaS onboarding videos, ensuring they deliver maximum value for our users and our business.


How to Showcase Key Features in Your SaaS Onboarding Video


Let's dive into how we can truly make our SaaS features shine in onboarding videos. Remember, we're not just listing functionalities; we're painting a picture of how our product empowers users. Think of each feature as a puzzle piece contributing to a larger solution.

Imagine a user struggling with a specific task. Our video opens with that exact scenario, immediately grabbing their attention. We then seamlessly introduce the feature that solves their problem, demonstrating its value in a relatable context. This approach not only showcases the feature but also establishes an emotional connection with the user.

We can enhance this approach further by:

  • Prioritizing clarity. Use clear, concise language, avoiding technical jargon. Think "user-friendly," not "feature-heavy." A well-crafted software onboarding video speaks directly to the user's needs.
  • Showing, not just telling. Instead of simply describing a feature, use screen recordings and visuals to demonstrate how it works in action. Think interactive product demos, not static slides.
  • Highlighting the "why." Explain the benefits of each feature and how it improves the user experience. Quantify the value whenever possible. Think "increase productivity by 20%," not just "streamline workflow."
  • Keeping it concise. Focus on 2-3 key features per video, avoiding information overload. Think "quick wins," not "exhaustive tutorials." SaaS tutorial video examples can be created for more in-depth training.

By focusing on user needs, showcasing clear value, and crafting engaging narratives, we transform our SaaS onboarding videos from passive tutorials into powerful conversion tools. platform onboarding video considerations should also be factored in for a seamless multi-platform experience. Remember, even the best SaaS onboarding video examples can be improved with user feedback and data analysis.


Optimizing Your SaaS Onboarding Video for Different Devices


Now that we understand the core elements of SaaS onboarding videos, let's ensure they shine on every device. Creating a seamless viewing experience, whether on a smartphone or a desktop, is crucial for maximizing user engagement. Think of it like this: we're crafting an experience, not just a video.

We want our SaaS product onboarding video examples to captivate viewers regardless of their screen size. Remember those user personas we discussed? Their preferred devices are a key factor in our optimization strategy. A mobile user might be watching on the go, while a desktop user might have a larger screen and more focused attention.

Let's dive into some practical tips for optimizing our videos across different devices:

  • Visual Clarity: Optimize for various screen sizes and aspect ratios. Imagine your video flowing like water, adapting to the shape of any container. This ensures a professional look, whether it's widescreen on YouTube or square on Instagram. In effective SaaS onboarding video examples, clear visuals are paramount.
  • Mobile-First Mindset: Prioritize mobile users by keeping content concise and using large, easily readable text and visuals. Mobile users are often on the go, so a short, impactful cloud software onboarding video is key.
  • Technical Considerations: Optimize video file sizes for smooth playback, even on slower connections. Also, include closed captions and subtitles for accessibility and viewers who prefer watching without sound. A saas product demo video, for instance, benefits greatly from clear audio and captions.
  • User-Centric Design: Test our videos on various devices and operating systems to catch any display or playback issues. Prioritize a seamless and enjoyable viewing experience across all platforms. Remember, user experience is king.

By following these guidelines, we can ensure our SaaS onboarding videos make a lasting impression, regardless of how they're viewed. This user-centric approach sets the stage for increased engagement, product adoption, and ultimately, business growth.


How SaaS onboarding user video examples are curated?


We dove deep into SaaS onboarding user videos, curating an insightful resource guided by an 8-parameter framework:

Our 8-Parameter Curation Framework

1.Relevance Authentic SaaS onboarding user videos showcasing real-world applications.
2.Diversity Showcasing diverse visual styles, industries, and target audiences for inspiration.
3.Engagement Analyzing audience response, information design, 10-second litmus test.
4.Visual Design Evaluating aesthetics, clarity, effectiveness of visuals.
5.Narrative Structure Assessing storyline clarity, flow, message effectiveness.
6.Call to Action Examining call to action strength, clarity, and specific guidance for next steps within the SaaS application.
7.Brand Alignment Determining video alignment with brand message, identity, and focus on user experience within the SaaS platform.
8.Performance Metrics Utilising VidIQ to assess watch time, audience retention.

A team of video designers, video marketers, and digital content experts collaborated with lead editor Orko to ensure diverse, adaptable examples, moving beyond the repetitive.

Updated October 12th, 2024, this collection is constantly refreshed with new examples meeting high standards, featuring styles like:

1. Animated Explainers
2. Product Demos
3. Customer Onboarding
4. Technical Walkthroughs
5. UI Demo Animations

0.22% of videos are featured in this blog. With only 3.5% videos meeting the visual design parameter.

Advids
Source: Advids/Youtube, SaaS onboarding user videos, n=14500 videos within duration <3 mintues, across industries.

Author at advids
A video producer with a passion for creating compelling video narratives, Orko Roy brings a wealth of experience to his role. His background in Digital Journalism and over 11 years of freelance media consulting inform his approach to video production. For the past 7 years, he has been a vital part of the Advids team, honing his expertise in video content planning, creation, and strategy.

His collaborative approach ensures that he works closely with clients, from startups to enterprises, to understand their communication goals and deliver impactful video solutions. He thrives on transforming ideas into engaging videos, whether it's a product demo, an educational explainer, or a brand story.

An avid reader of modern marketing literature, he keeps his knowledge current. Among his favorite reads from 2024 are "Balls Out Marketing" by Peter Roesler, "Give to Grow" by Mo Bunnell and "For the Culture" by Marcus Collins. His results-driven approach ensures that video content resonates with audiences and helps businesses flourish.

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