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30 SaaS Onboarding Video Examples For Elevated User Conversion

Orko Roy
Last updated
Dec. 26, 2024

Are you looking to build trust with new users and drive conversions? This article highlights examples that demonstrate the power of authentic user stories. We'll explore how genuine customer experiences—presented in short, engaging videos—replace generic marketing with relatable narratives, significantly increasing user confidence and improving your results. See how these testimonials boost user engagement, transforming potential customers into loyal advocates. Get ready to discover 30 examples of onboarding video excellence, showcasing the convincing nature of customer voices.

Video's role in modern marketing:

Videos with minimal copy versus longer copy have a 13% higher recall and overall view time.
YouTube remains a dominant force as the second largest search engine globally, with more than 2.7 billion monthly active users as of 2024.
Straight from their Ads &
Commerce Blog, Google states that 70% of viewers have bought from a brand after seeing it on YouTube.

Boost your SaaS conversion rates with the proven effectiveness of social proof! This article provides 30 examples of highly successful onboarding videos that feature powerful customer testimonials. We'll illustrate how these videos not only build trust but also showcase the value proposition in a clear and relatable way, leading to significantly higher conversion rates and increased customer lifetime value. Let's dive into these testimonial examples, designed to enhance user adoption and reduce churn.

SaaS Onboarding Video Examples

1. Remote

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Duration : 1 minute and 3 seconds

Hiring globally just got easier. This SaaS Onboarding Video cleverly uses animation to showcase Remote's ability to navigate the complexities of international employment. The visuals are crisp, making complex information easily understood.

Remote's solution for global payments and its focus on diverse talent are particularly well-executed. The video's concise nature makes it highly effective, showcasing the power of visual storytelling in under a minute.


What We Can Learn
Tell a story with your visuals, connecting with viewers emotionally and increasing engagement.

2. Gridsmart 2D SaaS Explainer Video

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Duration : 1 minute and 24 seconds

Intersection safety is a critical concern, and this 2D SaaS Onboarding Video provides a compelling solution. Gridsmart Protect's capabilities are clearly presented through intuitive animations, targeting city planners and engineers.

The video effectively demonstrates how the system enhances safety for all road users, particularly vulnerable groups. Its global reach and simple design are emphasized, making it a practical and efficient solution, encouraging a software download.


What We Can Learn
Highlight key product features through engaging animations to improve user understanding and drive adoption.

3. Sage Simple SaaS Onboarding Video

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Duration : 2 minutes and 51 seconds

Intriguing visuals power this SaaS Onboarding Video Production. The bicycle analogy, progressing from initial planning stages to optimized results, brilliantly illustrates the software's workflow. This relatable approach avoids typical software demo tedium, connecting with the target audience of business professionals.

Sage Intacct Planning's UI is clearly showcased, demonstrating key features and highlighting ease of use and collaborative potential. The video's effectiveness stems from its ability to quickly convey the software's value proposition, leaving a lasting impression.


What We Can Learn
A brisk pace and upbeat tone keeps viewers engaged and eager to learn more.

4. Telia Animated SaaS Tutorial

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Duration : 1 minute and 56 seconds

This engaging 3D Animated SaaS Onboarding Video cleverly illustrates global connectivity challenges. The stressed man holding the globe is a memorable visual, instantly conveying the complexity of managing global IoT. Telia's brand colors are seamlessly integrated, enhancing the overall impact.

The video clearly explains the benefits of Telia Global IoT Connectivity, highlighting the single global eSIM and its ease of use. The platform's intuitive interface is subtly showcased, further emphasizing the solution's simplicity. The final shot of a connected cityscape powerfully communicates the global reach and scalability of the service.


5. MongoDB Minimal SaaS Onboarding Video

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Duration : 1 minute and 18 seconds

Creating applications is now simplified. MongoDB Atlas's Simple SaaS Onboarding shines with its intuitive design and impressive visuals. The video cleverly uses a blend of 2D and 3D animation, making complex technical details easily understandable. Features are explained concisely and effectively.

The platform's capabilities, from the document model to multi-cloud support, are clearly demonstrated. This video is a prime example of how to create an engaging and informative software introduction.


What We Can Learn
Animate data. it makes complex concepts click, boosting viewer engagement.

6. Riskified Best SaaS Onboarding Video

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Duration : 1 minute and 14 seconds

Clever visuals showcase the devastating impact of online fraud on e-commerce businesses in this Animated SaaS Onboarding video. Falling currency symbols and interconnected lines effectively communicate the complexity and financial consequences.

Riskified's solution is presented with clarity, highlighting its chargeback guarantee and global reach. The simple yet effective graphics and smooth transitions make for a compelling and concise video, perfect for busy executives.


What We Can Learn
Evoke emotion through compelling visuals, fostering a deeper connection with your brand.

7. Instacart SaaS Onboarding 2D Animation

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Duration : 1 minute and 23 seconds

Shop Talk's engaging design makes connecting with fellow Instacart shoppers easy. The Animated SaaS Onboarding Demo Video uses bright, clear visuals to show how users can ask questions, share experiences, and even earn badges for participation.

Users can contribute ideas for app improvements, knowing their input helps shape the platform. This community-focused approach, highlighted by mockups of the app and discussion boards, effectively communicates Shop Talk's value.


8. Kion Animated SaaS Onboarding

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Duration : 1 minute and 4 seconds

Cloud complexities simplified: Kion's video showcases a streamlined approach to explaining its SaaS offering. The visuals are intuitive, effectively communicating the merging of cloud governance and management. This is a Best SaaS Onboarding example.

In just 62 seconds, the video clearly articulates Kion's benefits, leaving viewers with a strong understanding of its value. The connected icons and devices visually represent cloud enablement, highlighting its impact on efficiency and innovation. The minimalist design enhances clarity, making the video both informative and engaging.


What We Can Learn
Keep it concise and engaging; viewers will remember your message.

9. FIS

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Duration : 1 minute and 4 seconds

Online shoe returns are a common pain point, and this Best SaaS Onboarding Video cleverly illustrates the problem. The 3D animation, with its isometric perspective and vibrant colors, effectively showcases the complexities of manual processes, highlighting the frustration for both customers and retailers. The solution is presented clearly, emphasizing the efficiency of a streamlined system.

The video's concise storytelling is its strength. Worldpay branding adds professionalism. It successfully communicates the value proposition of an omni-channel return system, using visuals to highlight the ease of use and quantifiable benefits like reduced processing time. The video's clear and engaging presentation makes it highly effective.


10. Datacom 3D SaaS Onboarding Video

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Duration : 1 minute and 20 seconds

Does a visual Rubik's Cube solving itself grab your attention? Datacom's animated explainer video does just that, illustrating digital transformation challenges and solutions with engaging visuals. This Effective SaaS Onboarding Video is a masterclass in visual storytelling, targeting businesses, developers, and IT professionals.

The isometric animation style is sleek and professional, effectively communicating the power of Datacom's container service. The video's clear problem/solution narrative, culminating in a solved Rubik's Cube, leaves a lasting impression of efficiency and reliability.


11. BILL Minimalist SaaS Demo

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Duration : 1 minute and 13 seconds

Bill.com's video shines with its efficient use of animation. The clean visuals and concise messaging make complex processes easy to understand. The promise of time savings is compelling.

This Video SaaS Onboarding effectively showcases Bill.com's features, including automated approval routing and paperless processing, while highlighting global payment capabilities. The video's modern aesthetic and clear call to action leave a lasting impression.


What We Can Learn
Present a problem-solution narrative through animation, prompting viewers to investigate further.

12. Health-RI Minimalist SaaS Onboarding

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Duration : 2 minutes and 51 seconds

Health-RI's platform is brilliantly showcased in this Minimal SaaS Onboarding Video. The vibrant, isometric visuals immediately grab attention, clearly illustrating data flow and security features. The animation style is professional yet approachable, perfectly communicating the platform's complex functionality.

Secure data sharing for research and patient care is effectively conveyed through concise visuals. The video's brevity is a key strength, making it highly engaging. This is a fantastic example of how to explain a complex SaaS solution in a short, memorable way.


What We Can Learn
Interactive UI demos boost engagement; users feel the product.

13. 6sense Effective SaaS Onboarding

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Duration : 1 minute and 57 seconds

What if you could predictably grow revenue? This Motion SaaS Onboarding Video from 6sense showcases how its platform helps businesses achieve this. Animated graphics effectively illustrate the process of identifying ideal customer accounts and optimizing engagement strategies.

The video's strength lies in its clear, concise explanation of complex features, using simple visuals to make the information easily understandable. The concise narrative, combined with a strong call to action, leaves a lasting impression on sales and marketing professionals.


What We Can Learn
Visually highlight your product's key features solving the problem to clearly demonstrate value and drive conversions.

14. Datasite

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Duration : 1 minute and 2 seconds

Datasite's efficient deal management is brilliantly showcased. The innovative SaaS Onboarding Animation uses a transforming cube to visually represent the platform's organization and automation, making complex processes clear. 3D animation enhances understanding of the features.

The video effectively communicates the benefits of automated document handling and real-time data tracking, directly addressing the needs of professionals in M&A and capital markets. Learn more about how Datasite streamlines your workflow.


15. 360Learning Creative SaaS Onboarding Video

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Duration : 1 minute and 15 seconds

Effective compliance training is often a challenge. This video showcases how 360Learning streamlines the process with a Simple SaaS Onboarding Process, using engaging visuals to highlight its efficiency. The animation effectively demonstrates the platform's features, making the software's ease of use immediately apparent.

The video's impact is amplified by its clear visualization of the negative consequences of non-compliance, creating a strong emotional connection with L&D managers and HR professionals. The concise demonstration of 360Learning's key benefits leaves a lasting impression, subtly encouraging further exploration of the platform.


What We Can Learn
Demonstrate the value proposition early, captivating viewers and maintaining their interest.

16. SimplyCast Simple SaaS Onboarding

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Duration : 40 seconds

Connecting with a global audience just got easier. The SimplyCast video, a SaaS Onboarding Product, immediately grabs attention with its clean design and concise messaging. The use of simple icons and animations effectively communicates the platform's key features, including the Campaign Launchpad, timed delay, and voice call capabilities.

This highlights the ease of automating marketing tasks and expanding global reach. The video's professional aesthetic and clear call to action leave a lasting impression, encouraging viewers to explore SimplyCast's campaign ideas.


What We Can Learn
Create a positive and inviting atmosphere, making viewers feel comfortable and eager to learn more.

17. CorVel

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Duration : 1 minute and 3 seconds

This engaging video showcases a fresh perspective on pharmacy benefit management. The animation's clever use of pill bottles immediately captures attention, while the shift from automated processes to human interaction effectively communicates CorVel's unique approach. It's a Creative SaaS Onboarding Video that successfully explains a complex solution.

The video's clean visuals and clear messaging make it easy to understand the benefits of CorVel's pharmacy solutions, highlighting improved patient safety and cost savings. Targeting businesses seeking PBM solutions, it's a strong example of effective SaaS marketing.


18. VAIOT Explainer SaaS Onboarding Video

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Duration : 1 minute and 28 seconds

Visually striking icons and global connectivity are masterfully presented; the clean aesthetic is both modern and memorable. This Onboarding SaaS Explainer video efficiently communicates VAIOT's value proposition to businesses seeking streamlined customer interactions.

The animation style is engaging and the concise presentation is effective. The video successfully highlights the platform's potential for global reach and ease of use, leaving a lasting impression.


What We Can Learn
Let your video's vibrant visuals tell a story of problem-solving, creating an emotional connection.

19. Thales Simple SaaS Explainer

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Duration : 1 minute and 48 seconds

This compelling 2D SaaS Onboarding Demo Video effectively communicates complex data security concepts. The use of clear icons and animations simplifies intricate processes, making the information accessible to a broad audience. This approach ensures the video's message resonates with IT professionals and security officers, addressing their concerns about multi-cloud, on-premise, and hybrid environments.

The video's concise presentation, focusing on key features and benefits, avoids information overload. The clean, modern aesthetic and consistent branding further enhance the professional image, showcasing the ease of use and cost-effectiveness of the Data Protection On Demand platform.


What We Can Learn
Showcase seamless integration; viewers will see the product's fit.

20. Confiz 2D SaaS Onboarding Example

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Duration : 1 minute and 35 seconds

Confiz CDMS's impact on retail is powerfully illustrated. This SaaS Onboarding Demo Video uses crisp animation to show how the software helps retailers adapt to changing customer behavior, emphasizing personalized marketing and data-driven insights. The visuals are clean and effective, making complex concepts easily understandable for retail business owners and marketing professionals.

The video's success lies in its ability to showcase Confiz CDMS's value proposition clearly. It expertly demonstrates how the software improves customer acquisition, increases ROI, and provides actionable data analytics. The focus on multi-platform compatibility and personalized content is particularly effective.


What We Can Learn
Simplify complex ideas with clean 2D animation to clearly show your product's value and boost understanding.

21. Speakfully SaaS Onboarding Walkthrough

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Duration : 58 seconds

Effective visuals immediately highlight the problem of workplace misconduct in this SaaS Onboarding Video Example. Speakfully's solution is presented clearly, showcasing its ease of use and integration with HR Acuity. The video's design is professional and engaging, targeting HR professionals and business leaders.

The platform's features are concisely explained, emphasizing its ability to improve employee experience and build trust. The video successfully communicates the value proposition without overwhelming the viewer.


What We Can Learn
Guide users through a realistic scenario, making the platform feel familiar.

22. Segment SaaS Product Demo Video

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Duration : 1 minute and 30 seconds

Smooth data flows, captivating visuals. The clean animation style and concise text make complex processes understandable. This Creative SaaS Onboarding video efficiently communicates the platform's core functionality.

Segment's data journey is clearly shown, from source to analysis. The video effectively demonstrates data collection, distribution, and analysis, using mockups to enhance understanding. Its brevity is a strength.


23. ManageEngine

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Duration : 2 minutes and 10 seconds

Clever animation makes Endpoint Central's Demo Video SaaS Onboarding Example shine. The video's strength lies in its ability to quickly communicate the software's benefits through relatable scenarios and clear interface demonstrations. Visual metaphors, like notification bubbles, enhance understanding.

The concise style and well-paced narrative ensure viewers grasp the software's value proposition. This is a great example of how to effectively showcase SaaS software without overwhelming the audience with technical details.


24. Shiftgig Simple SaaS Onboarding

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Duration : 1 minute and 35 seconds

Swift staff scheduling is brilliantly showcased in this Explainer Video SaaS Onboarding. The intuitive grid interface and smooth animations instantly communicate the platform's ease of use, while the vibrant color palette enhances the overall visual appeal. Data-driven worker placement is subtly highlighted, adding another layer of sophistication.

The video's concise presentation effectively communicates the benefits for both businesses and workers, emphasizing real-time solutions and a pre-screened talent pool. The clever use of color and animation, combined with a clean design, creates a memorable and impactful viewing experience.


What We Can Learn
Clearly illustrate your SaaS's workflow with simple visuals, boosting user understanding and adoption.

25. ntouch Insight

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Duration : 2 minutes and 21 seconds

Intouch Insight's platform is brilliantly presented in this Motion Graphics SaaS Onboarding video. The dynamic visuals clearly illustrate how the software collects and analyzes customer feedback, transforming data into actionable insights. AI and machine learning are subtly incorporated, showcasing the platform's advanced capabilities.

A modern, minimalist design, with its vibrant color palette, makes the video both visually appealing and easy to understand. The video's strength lies in its ability to concisely communicate the value proposition, leaving viewers with a clear understanding of how the platform can improve business outcomes.


26. Back Market Creative SaaS Overview

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Duration : 1 minute and 36 seconds

Intriguing visuals draw viewers into a compelling narrative about sustainable phone choices. The campaign's clever use of mystery, culminating in a Back Market reveal, is highly effective. A SaaS Onboarding User would appreciate the clear and concise storytelling.

The contrast between new phone launches and the reality of e-waste powerfully underscores the environmental benefits of refurbished phones. The leaked documents effectively build anticipation, leading to a satisfying payoff and a clear call to action.


What We Can Learn
Craft a compelling visual narrative contrasting problem and solution, sparking viewer interest.

27. Papertrail SaaS Onboarding Animation

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Duration : 1 minute and 31 seconds

Papertrail's visual storytelling immediately grabs attention. The simple 2D animation effectively communicates complex processes, showcasing the SaaS Onboarding Demo's efficiency. The platform's multi-device compatibility and intuitive interface are clearly demonstrated.

Reducing paperwork and minimizing legal risks are key benefits, highlighted by the transition from chaotic scenes to the organized Papertrail UI. Barcode scanning and report generation are shown as time-saving features, increasing efficiency and compliance.


What We Can Learn
Demonstrate clear value—less paperwork, more time—to boost viewer interest.

28. AppFolio SaaS App Demo Video

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Duration : 1 minute and 23 seconds

Financial processes often feel impersonal, a stark contrast to our increasingly personalized daily lives. This SaaS Onboarding Demo Animation cleverly bridges this gap, showcasing Emblem Bank's app as a solution.

The app's intuitive interface, demonstrated through clean 2D animation, guides users through various financial milestones, from home purchases to graduations. Celebratory scenes of homeownership and graduation powerfully illustrate the positive impact of personalized financial services.


What We Can Learn
Inspire viewers by showcasing how your app helps them achieve their goals, driving downloads.

29. Arctic Wolf Animated SaaS Onboarding Tutorial

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Duration : 1 minute and 44 seconds

This video powerfully demonstrates cybersecurity solutions. The 3D animation clearly illustrates complex cyberattacks and Arctic Wolf's rapid response, making for effective SaaS onboarding. The visual design is striking, enhancing the overall impact.

The service's three-part approach€”Secure, Analyze, and Restore€”is explained concisely, and the video's pacing, within its one-minute, forty-two-second runtime, keeps viewers engaged. Clever visual metaphors, like the network's color shift, leave a lasting impression.


30. Cirion 3D SaaS Onboarding

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Duration : 1 minute and 15 seconds

Powerful visuals drive this Animated SaaS Onboarding Video for Cirion. The video's use of a rotating globe, a futuristic city, and an astronaut effectively communicates the scope of Cirion's cybersecurity solutions and its forward-thinking approach. The fast-paced editing and vibrant colors maintain viewer engagement throughout.

Cirion's proactive security is cleverly demonstrated through a visually striking narrative. The video's use of color and lighting enhances the dramatic effect, while the visual metaphors clearly convey the message of comprehensive protection. Learn more about Cirion's solutions.


What We Can Learn
Blend striking visuals with clear benefits to instantly engage viewers and drive conversions.

FAQ

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How can welcome videos improve initial user engagement in SaaS?

Welcome videos create a personalized onboarding experience, increasing user engagement and retention. A warm welcome sets the stage for a positive user journey.

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What makes a SaaS onboarding demo video successful?

Successful onboarding demo videos clearly demonstrate key features and benefits, guiding users through the platform with a compelling narrative and clear call to action.

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What's the ideal length for a SaaS feature explanation video?

Feature explanation videos should be concise, ideally under two minutes, focusing on key functionalities and benefits. Maintain viewer engagement with clear, concise messaging.

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How can I creatively showcase my SaaS value proposition during onboarding?

Showcase your value proposition creatively by using engaging visuals, real-world examples, and clear explanations of how the software solves user pain points.

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How can storytelling enhance SaaS user onboarding video engagement?

Storytelling makes onboarding more engaging and memorable. Relatable scenarios and emotional connections enhance user understanding and retention.

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Best practices for screen recordings in SaaS onboarding tutorials?

Effective screen recordings use clear visuals, concise narration, and highlighted actions, ensuring easy-to-follow tutorials. Optimize for clarity and user comprehension.

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How can I make my SaaS welcome videos accessible?

Accessible videos include captions, transcripts, and keyboard navigation, ensuring inclusivity for all users. Prioritize accessibility for a wider reach and positive user experience.

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How can music improve user engagement with my SaaS onboarding videos?

Music sets the tone and creates an emotional connection, enhancing user engagement and making onboarding more enjoyable. Select music that complements your brand and message.

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What's a clear call to action for a SaaS customer training video?

A clear call to action directs users to the next step, whether it's exploring a feature, completing a task, or contacting support. Guide users towards desired actions.

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What SaaS onboarding video types drive user activation?

Different video types cater to various onboarding stages. Welcome videos, product demos, tutorials, and testimonials drive user activation and engagement.

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How can animation simplify complex SaaS concepts in onboarding?

Animation simplifies complex concepts, making them easier to understand and retain. Visual representations enhance comprehension and engagement.

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How does professional voiceover benefit SaaS training videos?

Professional voiceover adds credibility, clarity, and a human touch to training videos, improving the overall learning experience. A polished voiceover enhances professionalism.

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How can videos guide users through specific SaaS onboarding stages?

Videos provide step-by-step instructions and clear visuals, guiding users through specific onboarding stages and ensuring a smooth transition.

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Common mistakes in creating SaaS customer onboarding videos?

Avoid common mistakes like overly technical language, unclear visuals, and neglecting user pain points. Focus on clarity, engagement, and user needs.

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How can I repurpose marketing content for compelling SaaS onboarding?

Repurpose existing marketing content for onboarding by adapting videos and presentations to address specific user needs and onboarding goals. Maximize existing resources.



How to plan and optimize SaaS Onboarding Videos?


Data-Driven Creativity: "Please don't tell me about 'best practices.' Tell me what works and then show me the data." - Avinash Kaushik. Advids believes data informs creativity, not restricts it. For a project management software client, we analyzed user drop-off points during the onboarding process. This data guided the video's structure and content, leading to a 20% improvement in user retention.

Actionable: Use data to understand user behavior and optimize video content.

Purposeful Design: "The purpose of a business is to create a customer." - Peter Drucker. Advids used this principle for an e-commerce client. We designed their onboarding video to showcase the ease and convenience of their platform, directly addressing the customer's need for a seamless online shopping experience. This resulted in a 15% increase in sales conversions.

Actionable: Design videos that directly address customer needs and desires.

User-Centric Approach: "If we want users to like our software, we should design it to behave like a likeable person." - Aaron Walter. Advids embraced this philosophy for a CRM software client. We created a personable and helpful onboarding video that guided users through the platform's features with clear, concise instructions, leading to a 30% decrease in support tickets.

Actionable: Create user-friendly videos that guide and empower the audience.

Strategic Simplicity: "The best and simplest way to connect with your consumer is to understand their needs and pain points." - A.G. Lafley. Advids applied this for a cybersecurity software client. We focused their onboarding video on addressing the customer's fear of data breaches, highlighting the software's protective features. This led to a 25% increase in lead generation.

Actionable: Address customer pain points directly and offer clear solutions.

Value-Driven Communication: "Marketing is everything and everything is marketing." - Regis McKenna. Advids applied this holistic approach for a productivity software client. We integrated their onboarding video seamlessly into their overall marketing strategy, ensuring consistent messaging and branding across all platforms. This resulted in a 10% increase in brand awareness.

Actionable: Integrate videos seamlessly into overall marketing strategy for brand consistency.


Why Advids for SaaS Onboarding Video?


At Advids, we create exceptional SaaS onboarding videos that drive results. Our blend of creative storytelling, advanced technology, and proven experience ensures your vision translates into compelling animation that effectively onboards your users.

Boost User Engagement with Advids' Expertise:

SaaS Onboarding Specialists: We've produced between 185 and 470 successful SaaS onboarding videos, demonstrating our deep understanding of user engagement and product adoption.
Trusted by Leading SaaS Companies: Just like Razorpay, Ola, Mercedes, the United Nations, Continental, and Mercer trust us with their brand stories, you can rely on our expertise to create onboarding experiences that convert.
Proven Track Record of Success: With over 3400 successful projects across various industries and 109+ five-star Google reviews, our commitment to client satisfaction speaks for itself.

Crafting Engaging Onboarding Experiences:

Tailored SaaS Onboarding Solutions: From concise explainer videos to engaging character animations, we customize each video to perfectly match your SaaS product, brand, and target audience.
Compelling Storytelling: Our talented team of animators and storytellers craft narratives that resonate with your users, simplifying complex features and driving product adoption.
Cutting-Edge Animation Technology: We utilize the latest software and techniques to create visually stunning onboarding videos that leave a lasting impression.

Partnering for Success:

Collaborative Approach: We work closely with you throughout the entire process, from initial concept to final delivery, ensuring your vision is realized and your onboarding goals are met.
Transparent Communication: We prioritize clear and open communication, understanding your specific needs, target audience, and brand identity to create truly effective SaaS onboarding videos.

Ready to unlock the potential of SaaS Onboarding Video for your business with the latest video design trends of 2024? Let Advids be your trusted partner in transforming your ideas into engaging and effective animated experiences.

Checkout some of the projects and work our team at Advids has been producing:


What is a SaaS Onboarding Video?


A SaaS onboarding video is a short, informative video that introduces new users to a software product and guides them through the initial stages of using it. It's a crucial part of the customer journey, helping users understand the product's value proposition and how to get started quickly and effectively. onboarding videos can take various forms, including product demos showcasing key features, tutorials explaining specific functionalities, welcome videos introducing the company and its mission, and explainer videos simplifying complex concepts.

Onboarding videos are essential for SaaS companies as they help to reduce churn rates, increase user engagement, and drive product adoption. They can also be used to educate users on the benefits of using the product, address common customer pain points, and improve customer support.


What do top SaaS Onboarding Videos have in common?


Craft compelling saas onboarding videos that clearly communicate value and drive user engagement.

Clear Objectives: Set measurable goals, like trial sign-ups or feature adoption. Focus on quantifiable results.

  • Ideal Customer Profile: Tailor the video's messaging to resonate with specific user needs and pain points. Personalize the experience.
  • User Journey Visualization: Use intuitive visuals to guide viewers through the product flow. Prioritize ease of understanding.
  • Core Feature Focus: Showcase features that deliver the most value, solving key problems quickly. Prioritize impact.
  • Pain Point Solutions: Address specific user frustrations directly, demonstrating immediate value. Show, don't just tell.
  • Success Story Showcase: Use authentic testimonials to build trust and credibility. Emphasize real results.
  • Interface Demonstration: Use high-quality screen recordings that are concise and easy to follow. Focus on user experience.
  • Actionable Call to Action: Provide clear instructions and incentives for viewers to engage. Make it easy to take the next step.
  • Professional Visual Appeal: Use a consistent brand style and high-quality visuals to create a professional impression. Maintain brand consistency.
  • Value Proposition Clarity: Highlight the unique benefits of the SaaS and how it improves users' lives. Focus on user benefits.


What makes SaaS Onboarding Video effective?


Built upon rigorous user persona analysis, onboarding videos should align video messaging with user pain points and technical fluency. Prioritize brevity; aim for under 120 seconds. Employ polished visuals, consistent branding, and purposeful motion graphics. Demonstrating product value via narrative and practical use cases is essential.

Integrate user stories, testimonials, and relatable scenarios to showcase real-world impact. Incorporate interactive elements?annotations, quizzes, or calls to action?to drive user engagement and navigation. Conclude with a clear call to action that guides the users next step.

Accommodate diverse learning styles through varied visual and textual elements, ensuring universal accessibility. Implement A/B testing to refine video performance based on user engagement data.


How long should your SaaS Onboarding Video be?


Optimize SaaS onboarding video length for maximum impact by aligning video type, content, and target audience stage.

Pre-production Considerations for Determining Video Length:

  • What's the video's core message?
  • Who is the ideal viewer?
  • Which features need highlighting?
  • How intuitive is the software?
  • What platform will host the video?
  • What style best suits the brand?
  • What's the desired viewer action?

SaaS onboarding video length guide

SaaS Onboarding TypesVideo LengthUse CaseFunnel
Animated Explainer60-90 secondsClearly communicates complex SaaS features using engaging visuals and concise narration, ideal for a broad overview, various animation styles possible like 2D or IsometricAwareness
Live Action Demo45-75 secondsShows real users interacting with the software, building trust and showcasing usability, focus on key features, natural and relatable styleConsideration
Screen Recording30-60 secondsQuick tutorial highlighting core functionalities, efficiently demonstrates software navigation, minimalist style preferredConsideration
Product Walkthrough90-120 secondsDetailed exploration of key features and benefits, guides users through the software's capabilities, clean and professional styleConversion
Customer Testimonial30-45 secondsBuilds credibility and social proof, features satisfied customers sharing their positive experiences, authentic and genuine styleConversion


How to create SaaS Onboarding Videos?


Crafting compelling SaaS onboarding videos requires a strategic approach that prioritizes user experience and clear communication. A well-structured video, focused on key features and benefits, significantly improves product adoption and user engagement.

* Target Audience - Understanding your audience allows for personalized messaging, boosting engagement.

  • Key Feature Selection - Prioritizing essential features ensures a concise and impactful onboarding experience.
  • Storyboard Creation - A well-defined storyboard ensures a cohesive and engaging visual narrative.
  • Scriptwriting - A clear script ensures the video delivers a consistent message and guides the user effectively.
  • Visuals & Music - High-quality visuals and music enhance the overall viewing experience and brand perception.
  • Video Recording - High-quality recordings create a professional and trustworthy impression.
  • Video Editing - Smooth editing creates a seamless user experience, improving comprehension.
  • Graphics & Animation - Strategic use of graphics and animation enhances understanding and memorability.
  • Call to Action - A clear CTA drives user action and maximizes the video's effectiveness.
  • Final Video Review - A thorough review ensures a polished and error-free final product.


The Importance of a Strong SaaS Onboarding Video Script


Crafting a compelling script is the foundation of any successful SaaS onboarding video. We want our videos to not only inform but also inspire action. Let's explore how a well-crafted script can elevate your onboarding experience. Think of your script as the blueprint for a captivating user journey.

A strong script anticipates user needs and addresses them proactively. It's like having a conversation with your ideal customer, guiding them through your software's value proposition. Looking for inspiration? Explore SaaS onboarding video samples and creative SaaS onboarding video examples to see how others have effectively communicated their message.

  • Know Your Audience: Imagine you're talking directly to your ideal customer. What language resonates with them? A SaaS product demo video for technical users will differ from one targeting marketing professionals.
  • Showcase Value: Don't just list features; highlight benefits. How does your software solve their pain points? A compelling product walkthrough video can demonstrate this effectively.
  • Tell a Story: Even a simple screen recording can benefit from a narrative structure. engage viewers emotionally by weaving a story around your software's capabilities.
  • Drive Action: Guide users towards the next step. Whether it's signing up for a free trial or exploring specific features, a clear call to action is essential.

By focusing on these key elements, we can create scripts that transform viewers into engaged users. Remember, a well-written script is the heart of an effective SaaS onboarding video.


Crafting a Compelling Narrative for Your SaaS Onboarding Video


Crafting a compelling narrative is the secret sauce to truly engaging SaaS onboarding videos. We want our videos to not only inform but also inspire action. Let's explore how we can achieve this. Think of your video's narrative as a journey, guiding your viewers through your software's value. Looking for inspiration? Explore some of the best SaaS onboarding videos and SaaS onboarding video case studies to see how others have effectively communicated their message.

A strong narrative anticipates user needs and addresses them proactively. It's like having a conversation with your ideal customer, guiding them through your software's value proposition.

  • Understand Your Audience: Speak their language. A SaaS feature demo video for technical users will differ from one targeting marketing professionals.
  • Showcase Value: Don't just list features; highlight benefits. How does your software solve their problems? A compelling product walkthrough video can demonstrate this effectively.
  • Tell a Story: Even a simple screen recording can benefit from a narrative structure. Engage viewers emotionally by weaving a story around your software's capabilities. Cloud software onboarding videos can benefit from showcasing accessibility and scalability.
  • Drive Action: Guide users towards the next step. A clear call to action is essential.

By focusing on these key elements, we can create narratives that transform viewers into engaged users. Remember, a well-crafted narrative is the heart of an effective SaaS onboarding video.


Integrating UI Mockups Effectively in SaaS Onboarding Videos


Let's talk about showcasing your software's interface. Beyond basic screen recordings, integrating UI mockups effectively elevates SaaS onboarding videos, transforming static screens into dynamic narratives. Think of it as creating a mini software explainer video within your larger onboarding narrative. This approach enhances user comprehension and engagement, especially in a SaaS welcome video.

High-quality SaaS onboarding videos often leverage mockups to demonstrate complex functionalities without overwhelming viewers. By strategically using mockups, we can guide users through key features and workflows, highlighting benefits and simplifying the learning curve. This is particularly crucial for effective SaaS onboarding videos aiming for high conversion rates.

  • Show, Don't Just Tell: Use mockups to visually demonstrate how users interact with your software, addressing pain points and showcasing solutions.
  • Guide the User Journey: Mockups can effectively visualize the user journey, highlighting intuitive navigation and core feature accessibility.
  • Enhance Visual Appeal: Well-designed mockups contribute to professional visual appeal, creating a polished and engaging viewing experience.
  • Simplify Complex Concepts: Break down complex features into digestible visuals, using mockups to progressively disclose information and avoid cognitive overload.

By following these principles, we can create compelling onboarding experiences that turn viewers into engaged users. Remember, effective mockup integration is key to unlocking the full potential of your SaaS onboarding videos.


The Role of Brand Consistency in SaaS Onboarding Videos


Building on the foundation we've established, let's explore the vital role of brand consistency in SaaS onboarding videos. It's more than just a visual checklist; it's about creating a cohesive and memorable experience that fosters trust and drives user engagement. Think of your brand as a personality – your videos are its voice. A consistent voice builds rapport and strengthens the connection with your audience.

Imagine watching engaging SaaS onboarding video examples where the visuals, messaging, and tone constantly shift. Confusing, right? Brand consistency ensures a seamless experience, reinforcing your identity and making your software more approachable. This is crucial for any software onboarding video, whether it's a quick overview or a detailed SaaS tutorial video.

  • Visual Harmony: From logo placement to color palettes, consistent visuals create a sense of familiarity and professionalism, making your videos instantly recognizable.
  • Voice Alignment: A unified brand voice, whether friendly or authoritative, builds trust and strengthens your message. This is especially important in SaaS onboarding, where clarity and confidence are key.
  • Seamless Experience: Consistent intro/outro sequences, music, and even thumbnail design create a cohesive viewing experience, enhancing user engagement and leaving a lasting positive impression.
  • Building Trust: Consistency breeds familiarity, and familiarity breeds trust. When your SaaS onboarding video examples reflect a unified brand identity, you project professionalism and reliability, encouraging users to explore your software further.

By weaving these elements together, we create a powerful brand narrative that resonates with viewers and transforms them into engaged users. Remember, brand consistency isn't just about aesthetics; it's about building relationships and driving long-term success.


Optimizing SaaS Onboarding Videos for Different Platforms


Building on our foundation, let's explore optimizing SaaS onboarding videos for various platforms. Imagine showcasing a detailed product walkthrough video on TikTok—it just wouldn't fit. Tailoring your approach is crucial for maximizing impact. Think of each platform as a unique stage, requiring a specific performance. Let's explore how to adapt your videos for optimal engagement.

Looking for inspiration? Explore top SaaS onboarding video examples to see how industry leaders tailor their content.

  • Platform Analysis: Understand your audience's platform preferences. A software training video designed for YouTube's in-depth learning environment might need a shorter, punchier format for a platform like LinkedIn, focusing on professional development.
  • Mobile Optimization: Design with mobile in mind. Concise messaging and clear visuals are key for viewers on the go. Even SaaS onboarding video production examples with modest budgets can achieve high engagement with mobile-first design.
  • Platform-Specific CTAs: Guide viewers seamlessly. A "Download Now" button on an app store listing versus a "Learn More" link on a website. Tailor your calls to action for each platform's functionality.
  • Accessibility and Engagement: Captions aren't just for accessibility; they boost engagement too. Consider platform-specific features like interactive elements and community engagement tools. Creating an effective application onboarding video requires understanding the platform's user behavior and incorporating these features strategically.

Remember, platform optimization isn't just about technical adjustments; it's about understanding your audience and tailoring your message for maximum impact. By adapting your approach, you can transform viewers into engaged users, regardless of where they discover your video.


How SaaS onboarding video examples are curated?


We dove deep into SaaS onboarding videos, curating an insightful resource guided by an 8-parameter framework:

Our 8-Parameter Curation Framework

1.Relevance Authentic SaaS onboarding videos showcasing real-world applications.
2.Diversity Showcasing diverse visual styles, industries, and target audiences for inspiration.
3.Engagement Analyzing audience response, information design, 10-second litmus test.
4.Visual Design Evaluating aesthetics, clarity, effectiveness of visuals.
5.Narrative Structure Assessing storyline clarity, flow, message effectiveness.
6.Call to Action Examining call to action strength, clarity, and effectiveness in driving trial sign-ups or product demos.
7.Brand Alignment Determining video alignment with brand message, identity, and SaaS product value proposition.
8.Performance Metrics Utilising VidIQ to assess watch time, audience retention.

A team of video designers, video marketers, and digital content experts collaborated with lead editor Orko to ensure diverse, adaptable examples, moving beyond the repetitive.

Updated October 15th, 2024, this collection is constantly refreshed with new examples meeting high standards, featuring styles like:

1. Animated Explainers
2. Product Demos
3. Customer Onboarding
4. Technical Walkthroughs
5. UI Demo Animations

0.21% of videos are featured in this blog. With only 3.5% videos meeting the visual design parameter.

Advids
Source: Advids/Youtube, SaaS onboarding video examples 2024, n=14500 videos within duration <3 mintues, across industries.

Author at advids
A video producer with a passion for creating compelling video narratives, Orko Roy brings a wealth of experience to his role. His background in Digital Journalism and over 11 years of freelance media consulting inform his approach to video production. For the past 7 years, he has been a vital part of the Advids team, honing his expertise in video content planning, creation, and strategy.

His collaborative approach ensures that he works closely with clients, from startups to enterprises, to understand their communication goals and deliver impactful video solutions. He thrives on transforming ideas into engaging videos, whether it's a product demo, an educational explainer, or a brand story.

An avid reader of modern marketing literature, he keeps his knowledge current. Among his favorite reads from 2024 are "Balls Out Marketing" by Peter Roesler, "Give to Grow" by Mo Bunnell and "For the Culture" by Marcus Collins. His results-driven approach ensures that video content resonates with audiences and helps businesses flourish.

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