Video Creation Service

30 Software Product Walkthrough Video Examples That Simplify Onboarding

Orko Roy
Last updated
Sep. 04, 2024

Software is everywhere, and users expect a seamless experience from the moment they sign up. A clunky onboarding process can be the difference between a loyal customer and a lost opportunity. That's where product walkthrough videos come in.

The following 30 examples showcase the power of product walkthrough videos to simplify onboarding and drive user engagement. Let's dive in.

1. Logicom

Logicom is a distribution company that works with various IT vendors to bring solutions to businesses. This video is designed to highlight the benefits of partnering with Logicom and Cisco Meraki to provide cloud-based IT solutions to customers.

Video Design - The video is a Software Product Walkthrough Video. It uses a minimalist style with clean lines and bright green color schemes, conveying a sense of simplicity and efficiency. The animation style uses simple shapes and lines that are easily recognizable and relatable to the product. This approach emphasizes the straightforwardness of the product.

The video effectively communicates the objective by showcasing the benefits of Meraki and how partnering with Logicom can help businesses overcome their IT challenges. The video's minimalist design is consistent with the message of simplicity and efficiency, highlighting the ease of implementation of Meraki's cloud-based solutions. The overall tone of the video is professional, positive, and reassuring, conveying a message of confidence and support to potential partners.

2. Intel

Intel's GProfiler is an open source continuous profiler for production. The video is designed to introduce this solution and highlight its ability to improve application performance.

Video Design - This Software Product Walkthrough Video utilizes futuristic, sleek, 3D graphics that communicate the technical nature of the product. The use of neon colors and vibrant visuals engages the viewer and sets the tone for a modern, innovative solution. Visualizations of data flows and performance metrics highlight the product's core functionality.

The visuals, coupled with a fast-paced narrative, effectively communicate the benefits of continuous profiling. The video showcases how GProfiler helps teams optimize their applications by providing insightful information about performance bottlenecks. The futuristic and modern look of the video also appeals to a target audience of developers and tech-savvy users. It presents a compelling narrative about the impact and benefits of adopting this technology, fostering a sense of confidence and interest in its capabilities.

3. OpenText

OpenText is a company that offers IT solutions. The video is designed to introduce OpenText Aviator, a generative AI chatbot.

Video Design - The video uses a modern, minimalist design style. The blue gradient background, clean white text, and simple graphics provide a professional feel. The video uses clear animations, highlighting the key features of Aviator. A modern, clean animation is used to introduce the generative AI chatbot.
The video is a typical example of a Software Product Introduction Video, which focuses on the product's key features, user benefits, and overall value proposition.

The video uses strong, visual elements, like the use of illustrations of frustrated people, which sets the context. The video has a bright and positive tone. The bright colors and clear animation communicate that OpenText Aviator can solve the problem of frustration with typical chatbot interaction. The fast-paced and energetic style of the video helps to communicate the value of OpenText Aviator. The use of clear visuals helps to convey the message about the product's capabilities and benefits in an engaging and easy-to-understand manner.

4. Diligent

Diligent is a software solution that helps organizations automatically generate sustainability reports. The video is designed to showcase how Diligent ESG can help companies meet their ESG goals and achieve stronger performance.

Video Design - This Software Product Awareness Video features a simple, clean design with white background, and bold red shapes, which instantly grabs the viewer's attention. The use of bold geometric shapes, and arrows to demonstrate the workflow of the ESG data, adds visual interest, and easily communicates complex information. The video effectively balances the visual and verbal elements to deliver a clear message.

The visual design of the video, along with the clear narration, drives the viewer towards learning more about Diligent ESG. The video has a professional tone, but it avoids being too technical, making it accessible to a wider audience. The consistent use of the red color throughout the video, helps in establishing a strong brand identity, and creates a sense of professionalism. The video's minimalist design and use of simple animation, makes the information easier to understand.

5. Ascendum Makina

Ascendum Makina presents a video explaining the Hill Assist function in Volvo G series articulated dump trucks. The video is designed to inform viewers about the functionality and benefits of the Hill Assist feature.

Video Design - This Software Product Walkthrough Video effectively communicates the product's functionalities through a blend of graphics, animations, and real-life demonstrations. The video features a clear and concise visual style with a clean, modern aesthetic. A combination of graphic illustrations and real-life footage helps to illustrate the key features of the Hill Assist functionality. A simple color scheme is used throughout the video, featuring a vibrant blue background for the animated sequences and a contrasting yellow to highlight important information.

The visual style of the video successfully drives home the message of the video narrative. The video clearly and concisely communicates the value proposition of the Hill Assist feature, demonstrating its ability to assist operators in managing the truck when operating on inclined terrains. The video's tone is informative and engaging, effectively conveying the benefits of the feature to the viewer.

6. Bugcrowd

Bugcrowd's Attack Surface Management solution helps companies defend their entire network by identifying and prioritizing their vulnerabilities. The video is designed to introduce and highlight the value proposition of Bugcrowd's Attack Surface Management solution.

Video Design - This Software Product Feature Video utilizes a bright, clean and engaging design style. Visual elements such as lock symbols, connected networks, and a building facade emphasize the core concepts of vulnerability, security, and a company's infrastructure.

The video effectively portrays the potential risks that companies face and highlights how Bugcrowd can help organizations defend against them. A bold orange background paired with white text emphasizes the key elements of the solution while drawing in the audience's attention and subtly suggesting that the solution is bold, trustworthy, and trustworthy. Overall, the video's simple yet informative style effectively communicates the value and benefits of using Bugcrowd's Attack Surface Management solution.

7. Avast

Avast Business Cloud Backup is a data protection solution designed to help businesses recover from ransomware attacks and other data loss events. The video is designed to showcase the need for secure cloud backup solutions in today's environment.

Video Design - This is a Software Product Walkthrough Video that uses simple, yet effective, animated graphics. The video features a dark background and bright, bold colors, which immediately grab the viewer's attention. Isometric illustrations of people working remotely and red bugs representing cyber threats, communicate the risks of today's business environment. The animation style is clean and modern, and the graphics are clear and easy to understand. The video design is able to effectively communicate the benefits of using a cloud backup solution to protect sensitive business data.

The video effectively conveys the message that businesses are vulnerable to cyber threats. The tone of the video is informative and reassuring, highlighting how a cloud backup solution can help businesses to recover from data loss events and avoid the need to pay ransom. The use of bold colors and simple animations create a clear and engaging visual experience, reinforcing the key message of the video.

8. OneAtlas

OneAtlas APIs allow developers to integrate satellite imagery, data, and analytics into their applications. This video is designed to show the benefits of using OneAtlas APIs to easily obtain insights and data for businesses.

Video Design - This Software Product Promotional Video uses a simple and minimalist design. The video uses only simple, clean, and flat graphics. The video uses a high-contrast color scheme of bright blue, dark blue, white, and light gray, to highlight critical elements of the UI and provide clear visuals for the viewer.

The video clearly shows how OneAtlas APIs can be used to access, search, and download high-quality satellite imagery. The simple and intuitive design allows viewers to easily understand the benefits and use cases of OneAtlas APIs. The color scheme, flat design, and use of simple animations contribute to a clear, concise, and engaging video that effectively communicates the value proposition of the OneAtlas APIs. The upbeat tone of the video further emphasizes the ease of use and value of these APIs, making them appealing to developers seeking easy integration of satellite data.

9. Back Market

Back Market is a global marketplace that sells refurbished tech. This video is designed to promote the idea of using refurbished tech as a sustainable option to buying new phones.

Video Design - The video uses a minimalist design style, featuring clean lines and a muted color palette. This Software Product Promo Video utilizes simple animation and text overlays to create a professional and engaging look. There is a focus on the phone, which is the main subject of the video.

The clean and minimalist visual style effectively communicates the video's message about sustainability, which is central to Back Market's brand identity. The tone of the video is informational and persuasive, highlighting the environmental impact of e-waste while subtly suggesting that buying refurbished phones is a better option. The use of animation and simple text overlays creates a professional look that is engaging for the target audience. The video subtly highlights the benefits of refurbished tech, encouraging viewers to consider it as a more sustainable alternative to purchasing new phones.

10. 360Learning

360Learning is a software company that helps businesses improve onboarding experiences. The video is designed to address the challenges companies face with employee retention.

Video Design - The video features a minimal visual style, using simple shapes and lines to create engaging graphics. This style focuses on the information being conveyed and helps make the video a good "Software Product Benefit Video" that appeals to a wide audience. This style avoids being overly flashy or distracting, allowing viewers to focus on the key message of the video.

The video uses a minimalist, yet effective visual style to highlight the difficulties of onboarding. The vibrant colors, dynamic graphics, and clear messaging about the challenges of employee retention effectively drive home the message, leaving viewers with a positive and engaging feeling.

11. Hotjar

Hotjar is a software tool that helps companies understand user behavior on their websites. This video is designed to introduce a new feature called Highlights, which makes it easier to share insights with team members.

Video Design - The video follows a Software Product Walkthrough Video style. It uses simple, clean graphics and animations to clearly explain the new feature. The video uses a minimalist visual style. The visual design is bright, clean and uses a lot of white space, which makes the video very easy to watch and understand.

The video's visuals drive its goal of showcasing Highlights as a solution to the problem of sharing insights. The video features a series of animated screens that demonstrate how the feature works, and the visuals clearly illustrate the benefits of using it. The video's tone is professional, engaging, and informative.

12. Gemalto

Gemalto provides solutions for 5G networks. This video is designed to demonstrate the company's solutions and how they can meet the demands of 5G network adoption.

Video Design -
This Software Product Demo Explainer Video uses a minimalist visual style with a blue color palette. Animated graphics and icons are used to illustrate the benefits of Gemalto's 5G solutions.

The video animation style is simple but engaging. The use of white lines and blue circles to connect different icons is clean and easy to follow. This simple style helps keep viewers engaged with the content. The graphics are crisp and clear, and the animations are smooth and well-paced. The combination of these features make this a great Software Product Demo Explainer Video.

The visual design of the video clearly communicates the video goal. The use of icons to highlight the key features of 5G networking, such as speed, latency, security and connectivity, helps viewers understand the benefits of Gemalto's solutions. The animation style is also effective in conveying the idea of a connected network that can adapt to various needs. The video has a professional tone and effectively highlights the key benefits of Gemalto's 5G solutions.

13. Nutrition International

Nutrition International is a Canadian based organization, which provides vitamin A supplements to children under five. This video is designed to showcase the impact that Nutrition International has had on children around the world.

Video Design - The video uses a simple and minimalist design style with bright and vibrant colors, that emphasizes the important message of their product. This is a good "Software Product Launch Video". Graphics are clean and eye catching, and the movement is simple. The visuals are designed to be playful, while still emphasizing the seriousness of the mission.

The video is able to communicate the objective of the video effectively through the use of simple imagery and animation. The visual style, with animation, emphasizes the global reach of the product. The tone of the video is optimistic and uplifting, highlighting the positive impact that the organization has had on children's lives.

14. EQT

EQT is a leading provider of software and services to the entertainment production industry. This video is designed to provide general, high-level information about the business and operations of EQT.

Video Design - The video style is consistent with EQT's use of bold color and geometric shapes. The use of cartoon-like graphics is a popular trend for Software Product Walkthrough Video that helps explain complicated products in a simple and engaging way.

The video successfully uses a clear visual style to communicate the company's message and attract potential employees, portfolio companies, business partners, and shareholders. The video's tone is upbeat and optimistic, emphasizing the exciting potential of the entertainment production industry.

15. Impact My Biz

Impact My Biz helps businesses create and implement technology strategies. This video is designed to educate viewers on the benefits of utilizing a Virtual Chief Information Officer.

Video Design - The video uses a simplistic graphic design style, with clean lines and minimal animation. This style is common in Software Product Highlight Videos and serves to emphasize the clarity of the product's value. The use of icons, such as a computer screen and a smartphone, helps illustrate the product's functionality, while the animated check marks convey a sense of confidence and success.

The use of animation further highlights the virtual chief information officer service offered by Impact My Biz and their expertise in creating successful tech solutions. The video overall design is professional yet friendly, reinforcing the brand's dedication to supporting businesses with their technology needs. The animation style is simple, but effective. The message is conveyed with confidence.

16. HP

HP instant ink is a subscription service that helps save money and time on printing. The video is designed to educate customers about the benefits of HP instant ink and encourage them to sign up for the service.

Video Design - The video uses animated graphics and a bold visual style to create an engaging "Software Product Walkthrough Video". The use of bright colors and simple, clear icons emphasizes the ease of use and convenience of the subscription service.

The video effectively communicates the goal of signing up for HP instant ink by showing how it simplifies printing, saves time and money, and allows customers to focus on what matters. The tone of the video is upbeat and positive, reflecting the service's aim of making printing hassle-free and affordable.

17. CyberArk

CyberArk Endpoint Privilege Manager makes it easy for users to access what they need. This video is designed to introduce the benefits of this integration between CyberArk and ServiceNow.

Video Design - The video has a very clean design style, with simple graphics and a minimal color palette of blue, green, and gray. This modern design style is consistent with the product itself. The video style utilizes icons and visual representations to explain complex topics, making it a good Software Product Awareness Video. The video clearly explains the integration between CyberArk and ServiceNow, and how the integration makes the process more efficient.

The video design successfully highlights the value of integrating the two systems. This video style is engaging for an IT audience as it uses a clear and concise communication style to highlight the advantages of the product. The video uses animated graphics and icons, which are simple but effective in communicating the key benefits of the integration. The overall tone of the video is professional and informative.

18. GUESTY

GUESTY is a property management software that helps users manage their short-term rental business efficiently. This video is designed to explain the concept of multi-unit listings, a feature of the GUESTY platform that allows users to group similar listings.

Video Design - This video uses a simple and clean design style, consistent with GUESTY's branding. The video incorporates flat vector illustrations, using bright colors and a simple white background, which makes it visually appealing and easy to understand. The overall look of the video is modern, streamlined, and professional, characteristic of a Software Product Capability Video. It also uses minimal text and focuses on visual storytelling, which makes the concept of multi-unit listings easy to grasp.

The use of animation and clear visuals ensures that the audience is engaged with the video. The simple color palette and concise text create a professional tone, making the video ideal for showcasing GUESTY's features to potential users. The straightforward explanation of multi-unit listings, accompanied by relevant visuals, effectively conveys the benefits of using the platform.

19. AppFolio

This video focuses on how property managers can leverage technology to maintain leasing operations and provide a positive customer experience during social distancing. It highlights the challenges faced by property managers in safeguarding their team and serving prospective residents while adhering to social distancing norms. This is a good example of a Software Product Walkthrough Video as it focuses on a very specific feature set.

The video utilizes a minimalist hand-drawn animation style, which effectively conveys the message without overwhelming the viewer. The simple line drawings and muted color palette create a clean and modern aesthetic, allowing the focus to remain on the key information being presented. The use of animation brings the story to life, making it more engaging and easier to follow. This Software product tour Video also serves as a walkthrough for new customers.

By combining a clear and concise message with an appealing visual style, the video effectively demonstrates how AppFolio Property Manager can help property managers adapt to the challenges of social distancing and continue to operate efficiently. The animation style is well-suited for a product explainer video as it allows for a clear and concise explanation of the product's features and benefits.

20. WaterAid

WaterAid is a global non-profit organization that works to provide safe water, sanitation, and hygiene education in developing countries. The video is designed to demonstrate the impact of lack of access to these basic resources.

Video Design - This Software Product Walkthrough Video uses vibrant colors, simple character designs, and flat 2D illustrations. The style of the video is clean, lighthearted, and visually engaging. It utilizes hand-drawn design elements with bold colors to illustrate the impact of access to sanitation. The graphics are clean and easily understood.

The visual style effectively communicates the video's objective, which is to raise awareness about the importance of safe water, sanitation, and hygiene education. The uplifting, optimistic tone of the video contrasts with the sobering reality of Grace's situation. The video also highlights the essential resources that Grace needs to escape poverty and pursue her dreams.

21. Edward Jones

Edward Jones is a financial services company providing services like insurance. This video is designed to introduce viewers to term life insurance.

Video Design - This Software Product Awareness Video features simple and minimalist graphics. The animations are clean, the characters are stylized, and the color palette is limited, creating a modern, calming, and approachable aesthetic. The simple background of the video highlights the key content, term life insurance, and focuses viewers’ attention on the message.

This video communicates the purpose and benefits of term life insurance by explaining how it can be used to protect families and loved ones in the event of an unexpected passing. The visuals are consistent with the tone of the video which is informative and reassuring, creating a sense of security and trust that aligns with Edward Jones's brand values. The use of everyday imagery, such as a family, a home, and a bicycle, resonates with the target audience and makes the content relatable.

22. LITEON

LITEON is a technology company specializing in smart mobility solutions. This video is designed to communicate the importance of smart mobility and how it can improve urban development and daily life. It emphasizes the importance of urban development, revitalizing economies, and improving the lives of consumers.

Video Design -
This Software Product Awareness Video leverages a clean, minimalist design style with bright and vibrant color palettes to attract attention. Simple animated graphics with clear typography effectively communicate the benefits and challenges of urban mobility.

The video utilizes a combination of flat-style illustrations and graphics, depicting a diverse range of urban scenarios. The animation style is smooth and engaging, and the video uses a consistent visual language, which strengthens the brand and increases recognition. The visuals and animations create a positive and optimistic tone, encouraging viewers to envision a future with improved mobility solutions. The video's visuals effectively communicate the challenges of traditional urban transportation and how LITEON's smart mobility solutions can help address these issues, ultimately leading to a more sustainable future.

23. Dimensional

Dimensional's video is designed to highlight the challenges of retirement planning, especially the uncertainties of market volatility and inflation. The video aims to introduce a new approach that focuses on income.

Video Design - The video utilizes a unique and engaging visual style. It employs low-poly 3D animation to depict the journey of retirement. The road represents the path to retirement. The animation style is simple, yet effective in grabbing attention. The use of yellow warning signs and the "detour" text signifies uncertainty and risk. This combination of visual elements creates a Software Product Feature Video that conveys the message of a challenging journey.

The video effectively uses a simple visual style and engaging narration to convey the potential uncertainty of retirement planning. This tone is further emphasized by the animation of the road with road signs, which highlights the risks and challenges associated with retirement. The video then seamlessly transitions to a clean, minimalist style to introduce the Dimensional Target Date Retirement Income Funds as a solution that addresses these challenges. The overall tone of the video is optimistic, with a focus on solutions and a clear, concise message.

24. Accenture

Accenture is a company that provides consulting and outsourcing services. This video is designed to introduce the field of natural language processing. The video focuses on how computers are programmed to identify spoken words.

Video Design - This Software Product Video uses colorful and simple graphics to communicate a complex idea. The video uses an isometric perspective with playful visuals of the stylist and the customer. The use of a bold color palette helps enhance the video and make it engaging for the viewers.

The visual style of the video drives the video goal by employing engaging animations and graphics to make a technical topic appealing to a broader audience. Accenture makes natural language processing accessible to everyone. It uses a friendly and engaging tone to provide a better understanding of the topic.

25. Insight

Insight is a company that helps businesses leverage new technologies to improve their manufacturing operations, create better customer experiences, and innovate faster. This video is designed to highlight the relationship between manufacturing and technology, and how innovative solutions like predictive analytics, remote condition monitoring, automation, AI, robotics, and augmented reality are changing the industry.

Video Design - This video uses a simple and clean design style with minimal text. The video is set against a white background with some subtle paper texture to mimic a notebook or paper. It uses animation and visual metaphors to illustrate the progression of technology and its impact on manufacturing. The design of the video resembles a Software Product Overview Video. This style effectively communicates complex ideas and trends in a clear and engaging manner, making the video easy to understand for a wide audience.

The video's visual style and narrative work together to convey a message of transformation and innovation. Using simplistic 3D animation, the video takes viewers on a journey from the industrial era to the era of Industry 4.0. The animation style is light and engaging, reflecting the positive and optimistic tone of the video about the future of manufacturing.

26. Elaad

ElaadNL is a company that researches and tests smart, sustainable charging of electric vehicles. The video is designed to showcase the concept of Smart Charging, highlighting its benefits.

Video Design - The video uses simple, flat illustrations to depict the evolution of technology. Starting with vintage illustrations for landlines, paper maps and encyclopedias, the video transitions to modern icons, such as smartphones and search engines. This visual transition effectively illustrates how technology has become smarter. The video's animation style acts as a Software Product Advertisement Video, effectively communicating the ease of use and user-friendliness of Smart Charging. The animation is colorful and engaging, with clear and concise visuals that showcase the benefits of the product.

The video's visual style is bright, clean, and friendly, perfectly reflecting the tone of the message. This design choice helps to convey the ease of use, accessibility, and user-friendliness of the Smart Charging technology. By visually demonstrating the change from traditional, cumbersome methods to the new, simplified Smart Charging, the video communicates the core benefit of this technology - effortless, efficient, and adaptable charging. The overall design and animation style of the video effectively conveys the message of progress and simplicity, making the concept of Smart Charging more approachable and appealing.

27. Cytiva

Cytiva develops and manufactures equipment for life sciences research. This video is designed to introduce My Equipment, a platform that helps customers keep track of their Cytiva systems.

Video Design - This Software Product Benefit Video utilizes bold, flat colors and simple line art to illustrate the functionalities of My Equipment. It shows how the service history, schedule, and warranty information of each equipment can be accessed and managed within a single portal. The graphics clearly depict the benefits of using this platform.

The visual style of the video effectively conveys the objective of the video by demonstrating the ease of access and usability of My Equipment. The consistent use of bold colors and simple graphics creates a clean and informative tone, emphasizing the ease of use and efficiency of the platform. The video also uses a clear and concise narrative to explain the features and benefits of My Equipment, making the information easily digestible for the audience.

28. ProMonitor

ProMonitor is a software designed to help people better understand their website users. This video is designed to illustrate the benefit of using the ProMonitor software.

Video Design - The ProMonitor video uses a clean and modern design style, with bright colors and simple graphics. This approach makes the video engaging for a wide audience. The video features a Software Product Walkthrough Video, showing how the ProMonitor dashboard makes it easy to gather actionable insights from a website. The use of animations and dynamic graphics helps to bring the software features to life.

ProMonitor's unique visual style is effective in conveying the simplicity and value of the product. The clean dashboard interface and straightforward presentation contribute to the overall user-friendly vibe. The video's tone is professional and optimistic, reflecting the confidence in the product's ability to empower students. The video effectively highlights the key features and benefits of the product, making it a compelling option for those looking to improve their website user experience.

29. Google

Google is a company that helps businesses create a free Business Profile on Google Search and Maps. This video is designed to explain how to manage your business profile directly on Google.

Video Design -
The video utilizes animated graphics to explain how to manage a business profile. It starts with a simple icon of a restaurant on the Google Maps platform. It then transitions to an animated phone screen highlighting the key features that allow users to manage their profiles. This is a good Software Product Marketing Video because it leverages clear, simple, and consistent graphics. The video focuses on the screen of the device showing each step rather than live-action. This makes it easy to understand the process.

The video successfully illustrates its objective using simple animation. The visual style of the video is minimalist. The graphics are clean, and the color palette is neutral, keeping the focus on the process of managing a business profile. The video also uses a friendly and informative tone. The video is a perfect example of a Software Product Marketing Video, where the visual style is simple and easy to understand.

30. Achievers Software Product Walkthrough Video

Achievers is a company that provides a software platform to connect and engage a workforce. The video is designed to communicate the benefits and value of this platform for increasing employee belonging.

Video Design - The video uses clean, simple, and modern graphics. The use of bright, bold colors and playful animated illustrations in the Software Product Video communicates the brand's personality which is friendly and engaging. The overall design is light and airy, with plenty of white space, and the animation is smooth and fluid.

The video effectively communicates its objective by presenting the positive impact of a strong sense of belonging on employee commitment, productivity, and engagement. It does this through the use of visually appealing graphics that show the percentage increases associated with a strong sense of belonging. The overall tone of the video is positive and upbeat.

Key Takeaways

Walkthrough Video Benefits

Software product walkthrough Videos are a dynamic tool for showcasing your software's value proposition. They go beyond static text and images, offering a compelling way to engage potential customers and drive conversions. Key benefits include:

  • Enhanced Product Demonstration: Videos allow you to visually demonstrate your software's features and functionalities in action, providing a more immersive and understandable experience than text descriptions.
  • Improved User Onboarding: Simplify the onboarding process by guiding new users through the software's interface and key workflows, reducing learning curves and increasing user satisfaction.
  • Increased Engagement & Brand Storytelling: Captivating visuals and narratives can hold viewers' attention and create a stronger emotional connection with your brand, fostering loyalty and advocacy.
  • Boost Conversion Rates: By clearly demonstrating the value of your software and addressing potential objections, videos can persuade prospects to take the desired action, such as signing up for a trial or making a purchase.
  • Reduced Support Costs: Comprehensive video tutorials can answer common user questions, reducing the volume of support tickets and freeing up your support team to focus on more complex issues.

Onboarding Made Easy

Integrate walkthrough videos strategically into your onboarding process to create a smoother and more engaging experience for new users.

  • Welcome & Overview: Start with a concise video that welcomes new users and provides a high-level overview of the software's purpose and key features.
  • Guided Task Completion: Create videos demonstrating how to perform common tasks and workflows, breaking down complex processes into manageable steps.
  • Tips & Tricks: Offer short videos highlighting helpful tips and shortcuts that can enhance user productivity and efficiency.
  • FAQ & Troubleshooting: Address common user questions and concerns with dedicated videos, providing immediate solutions and reducing frustration.
  • Personalized Onboarding Paths: Consider creating customized video sequences based on user roles or specific needs, delivering a more tailored and relevant onboarding experience.

Video Types Explained

Tailor your video approach to specific goals and audience needs by leveraging different walkthrough video formats:

  • Product Demo Videos: Showcase the core features and functionalities of your software in a concise and engaging manner, highlighting key benefits and use cases.
  • Tutorial Videos: Provide step-by-step instructions on how to use specific features or complete particular tasks within the software, ideal for user education and support.
  • Feature Highlight Videos: Focus on showcasing a new or noteworthy feature, emphasizing its Value Proposition and how it solves a specific user problem.
  • Case Study Videos: Leverage customer success stories to demonstrate the real-world impact of your software, building credibility and social proof.
  • Animated Explainer Videos: Use animation to simplify complex concepts or illustrate abstract ideas, making your software more accessible to a wider audience.
  • Screen Recording Videos: Capture your screen while navigating through the software, providing a direct and practical demonstration of its interface and functionalities.

Boost Audience Engagement

Maximize engagement with your walkthrough videos by employing these strategies:

  • Compelling Visuals & Storytelling: Use high-quality visuals, animations, and a clear narrative structure to capture viewers' attention and keep them engaged throughout the video.
  • Interactive Elements: Incorporate interactive elements like quizzes, polls, or clickable annotations to encourage active participation and enhance learning.
  • Strategic Promotion: Promote your videos across relevant channels, including your website, social media platforms, email marketing campaigns, and industry forums.
  • Strong Calls to Action: Include clear and concise calls to action at the end of your videos, prompting viewers to take the next step, such as visiting your website, requesting a demo, or signing up for a free trial.
  • Data-Driven Optimization: Track video analytics (watch time, engagement rate, click-through rates) to understand viewer behavior and optimize your videos for maximum impact.

High Quality Videos

Elevate the quality and effectiveness of your walkthrough videos by adhering to these best practices:

  • Clear Objectives & Target Audience: Define your video's purpose and tailor the content and style to resonate with your intended audience.
  • Compelling Storyline & Script: Craft a clear and concise narrative that highlights the key benefits of your software and addresses potential user pain points.
  • Professional Visuals & Audio: Invest in high-quality visuals, including screen recordings, animations, and graphics, and ensure clear and crisp audio.
  • Conciseness & Clarity: Keep your videos focused and to the point, avoiding unnecessary jargon or overly technical explanations. Aim for optimal length based on content complexity.
  • Strong Call to Action: End your videos with a clear and compelling call to action, guiding viewers towards the desired next step in their journey.
  • Multi-Channel Promotion: Maximize reach and visibility by promoting your videos across various channels, including your website, social media platforms, email marketing, and relevant online communities.

Drive Conversions Now

Transform your walkthrough videos into powerful conversion tools by implementing these strategies:

  • Benefit-Oriented Messaging: Focus on highlighting the key benefits of your software and how it solves specific user problems or pain points.
  • Address Objections: Anticipate and address common objections that potential customers might have, building trust and confidence in your solution.
  • Compelling Call to Action: Include a clear and prominent call to action, encouraging viewers to take the desired conversion step, such as requesting a demo, starting a free trial, or making a purchase.
  • A/B Testing: Experiment with different video elements (e.g., headlines, calls to action, visuals) to identify what resonates best with your audience and drives the highest conversion rates.
  • Conversion Tracking: Implement robust tracking mechanisms to measure the effectiveness of your videos in driving conversions, allowing you to optimize your strategy over time.

Support Through Video

Enhance your customer support strategy by leveraging walkthrough videos to provide self-service solutions and reduce support ticket volume:

  • Knowledge Base Integration: Create a library of video tutorials addressing common support issues, FAQs, and troubleshooting steps, making it easy for users to find answers independently.
  • Step-by-Step Instructions: Use videos to provide clear and visual instructions for resolving technical issues, guiding users through the process with ease.
  • Feature-Specific Tutorials: Offer in-depth video tutorials on how to use specific features or functionalities of your software, empowering users to maximize its potential.
  • Product Updates & Announcements: Communicate important updates, new features, or bug fixes through short video announcements, keeping users informed and engaged.
  • Support Portal Integration: Embed relevant videos directly into your support portal or help center, providing instant access to visual guidance alongside traditional text-based support materials.

Industry Video Use

Software product walkthrough videos have broad applications across diverse industries:

  • Technology: SaaS companies use demos to showcase features, onboarding videos to guide new users, and explainer videos to simplify complex technical concepts.
  • Healthcare: Hospitals and clinics use videos to educate patients about procedures, demonstrate medical device usage, and provide virtual tours of facilities.
  • Education: Educational institutions use videos for online course instruction, software tutorial demonstrations, and virtual campus tours.
  • Finance: Banks and financial institutions use videos to explain financial products, guide customers through online banking platforms, and provide investment advice.
  • E-commerce: Retailers use product demos to showcase features, explainer videos to highlight benefits, and tutorial videos to guide customers through the purchase process.

Engaging Customer Journey

Elevate your customer journey by strategically integrating walkthrough videos at key touchpoints:

  • Awareness Stage: Use engaging explainer videos to introduce your brand and product, highlighting its value proposition and addressing customer pain points.
  • Consideration Stage: Provide in-depth product demos and feature highlight videos to showcase the capabilities of your software and demonstrate how it can solve specific user needs.
  • Decision Stage: Offer case study videos and testimonials to build trust and credibility, showcasing the positive experiences of other customers.
  • Onboarding Stage: Use tutorial videos and guided walkthroughs to help new users get started with your software quickly and efficiently.
  • Retention Stage: Provide ongoing support and engagement through feature update videos, tips & tricks videos, and advanced training videos.

Planning Walkthrough Videos

Effective walkthrough video planning involves careful consideration of these key factors:

  • Target Audience: Define your ideal viewer and tailor the video's content, style, and tone to resonate with their needs and interests.
  • Video Objectives: Clearly establish the goals you want to achieve with your video, such as increasing brand awareness, driving conversions, or improving user onboarding.
  • Storyline & Script: Develop a compelling narrative that highlights the key benefits of your software and addresses potential user pain points.
  • Video Format & Style: Choose the most appropriate format (e.g., demo, tutorial, explainer) and style (e.g., live-action, animation, screen recording) based on your objectives and target audience.
  • Production Plan & Budget: Outline the production process, including scripting, filming/recording, editing, and distribution, and allocate a realistic budget for each stage.

Content For All Cases

Maximize the versatility of walkthrough videos by creating different content variations tailored to specific use cases:

  • Product Demos: Showcase the core features and functionalities of your software, highlighting its key benefits and demonstrating its ease of use.
  • Tutorials: Provide step-by-step instructions on how to use specific features or complete particular tasks within the software, ideal for user education and support.
  • Case Studies: Leverage customer success stories to demonstrate the real-world impact of your software, building credibility and social proof.
  • Animated Explainer Videos: Use animation to simplify complex concepts or illustrate abstract ideas, making your software more accessible to a wider audience.
  • Testimonial Videos: Feature satisfied customers sharing their positive experiences with your software, building trust and encouraging potential buyers.

Effective Marketing Funnel

Integrate walkthrough videos strategically into your marketing funnel to guide potential customers through each stage of the buyer's journey:

  • Top of Funnel (Awareness): Use engaging explainer videos and product overview videos to attract new visitors to your website and introduce them to your software.
  • Middle of Funnel (Consideration): Provide in-depth product demos, feature highlight videos, and case studies to educate potential customers about the capabilities of your software and how it can solve their specific needs.
  • Bottom of Funnel (Decision): Offer testimonial videos, comparison videos, and free trial walkthroughs to build trust and encourage potential buyers to make a purchase.

Integrated Marketing Campaign

Leverage walkthrough videos as a core component of your integrated marketing campaigns to amplify your message and reach a wider audience:

  • Website Integration: Embed videos on your website's homepage, product pages, and landing pages to engage visitors and provide valuable information.
  • Social Media Promotion: Share video snippets and teasers on social media platforms to drive traffic to your website and generate interest in your software.
  • Email Marketing: Include video links in your email newsletters and promotional campaigns to enhance engagement and drive conversions.
  • Paid Advertising: Use video ads on platforms like YouTube and social media to reach a targeted audience and generate leads.
  • Content Marketing: Repurpose your videos into blog posts, articles, and social media updates to extend their reach and maximize their impact.

Target Specific Segments

Tailor your walkthrough videos to resonate with specific customer segments by:

  • Segment-Specific Messaging: Craft video scripts and narratives that address the unique needs, pain points, and interests of each target segment.
  • Visual Customization: Use visuals and imagery that are relevant and appealing to the specific demographics and psychographics of your target audience.
  • Language & Tone: Adapt the language and tone of your videos to match the communication style and preferences of each customer segment.
  • Distribution Channels: Promote your videos through channels that are frequented by your target audience, such as specific social media platforms, industry forums, or niche websites.

Engaging Customer Journey

Enhance customer engagement throughout their journey by strategically incorporating walkthrough videos:

  • Welcome Videos: Greet new customers with personalized welcome videos that introduce them to your brand and product.
  • Onboarding Tutorials: Guide new users through the initial setup and key features of your software with step-by-step video tutorials.
  • Feature Deep Dives: Offer in-depth video tutorials on specific features or functionalities to empower users to maximize the value of your software.
  • Support & Troubleshooting Videos: Provide self-service support through a library of video tutorials addressing common questions and issues.
  • Customer Success Stories: Showcase the positive experiences of other customers through testimonial videos and case studies.

Effective Marketing Funnel

Optimize your marketing funnel by integrating walkthrough videos at each stage:

  • Awareness: Use explainer videos and product overview videos to attract new visitors and generate leads.
  • Interest: Provide in-depth product demos and feature highlight videos to educate potential customers and pique their interest.
  • Desire: Offer case studies, testimonial videos, and comparison videos to build trust and create a desire for your software.
  • Action: Use free trial walkthroughs, pricing explainer videos, and customer onboarding videos to encourage conversions and drive sales.

Integrated Marketing Campaign

Leverage walkthrough videos across multiple marketing channels to create a cohesive and impactful campaign:

  • Website: Embed videos on your homepage, product pages, and landing pages to engage visitors and provide valuable information.
  • Social Media: Share video snippets and teasers on social media platforms to drive traffic to your website and generate interest in your software.
  • Email Marketing: Include video links in your email newsletters and promotional campaigns to enhance engagement and drive conversions.
  • Paid Advertising: Use video ads on platforms like YouTube and social media to reach a targeted audience and generate leads.
  • Content Marketing: Repurpose your videos into blog posts, articles, and social media updates to extend their reach and maximize their impact.

Target Specific Segments

Tailor your walkthrough videos to resonate with specific customer segments by:

  • Segment-Specific Messaging: Craft video scripts and narratives that address the unique needs, pain points, and interests of each target segment.
  • Visual Customization: Use visuals and imagery that are relevant and appealing to the specific demographics and psychographics of your target audience.
  • Language & Tone: Adapt the language and tone of your videos to match the communication style and preferences of each customer segment.
  • Distribution Channels: Promote your videos through channels that are frequented by your target audience, such as specific social media platforms, industry forums, or niche websites.



Author at advids
I'm Orko Roy, a video producer with a passion for crafting compelling stories that connect. For the past 7 years, I've been part of the Advids team, where I've honed my skills in video content planning, creation, and strategy. From concept to completion, I've worked closely with a diverse range of startups and enterprises, helping them achieve their communication goals through impactful video content.

Whether it's a product launch, an educational explainer, or a brand story, I love collaborating to create videos that resonate with audiences and drive results.

My approach is collaborative and results-driven, always focused on delivering high-quality video solutions that help businesses thrive. Let's connect and see how I can help bring your vision to life!