Video Marketing

Website Tour Video Examples: 12 Tours, 4 Routes

Introduction

A website tour video takes one route

A good city walking tour doesn't cover every street. The guide picks one route. The route decides what the group remembers.

Your website tour video is that walk. Every tour on this page runs between 1:04 and 2:17. That's room for one route through your product, not a map of all of it.

Most tours skip the choice. A feature, a logo, a stat, another feature. The buyer leaves without a picture of where they'd end up.

The short answer: the website tour videos that work take one of four routes. Bypass shows the old road, then the shortcut your product cuts. Waypoints numbers the stops so the trip looks short. Footpath walks inside the product, one screen at a time. Lookout starts high and wide, so the buyer sees how far the product reaches. The 12 tours below are sorted by the route they take.

Planning a website tour video?

Talk to the Advids team about style, budget and timeline before you script. Pick the route first: the old road, the stops, the screens or the wide view.

Let’s talk

12 examples

Website Tour Video examples

Route 1 · Bypass

If your buyer is used to the old road, show it jam, then show the shortcut.

Nobody tries a new road to work until the old one jams. Your buyer's manual process is the road they know. Until it jams on screen, your shortcut looks like a detour.

I call it the Bypass: one scene of the old way breaking, then the route your product cuts through it. Four examples.

AM-Flow Navigational guide video

AM-Flow sells automation for the step after 3D printing, when parts leave the printer. The tour shows where today's digital workflow breaks, then what replaces the manual sorting line.

What works here:

  • The road starts smooth. Blueprint-style lines trace data from different CAD platforms into a printing facility. Then parts exit the printer, and the digital chain stops.
  • The jam is shown, not described. A manual sorting line struggles with labor costs, space and human error.
  • Then the bypass. Robotic arms and AGVs sort complex parts, and AM-Flow puts one number on the change: a 90% reduction in labor.

The move: Show the exact point where your buyer's current process breaks. If a viewer can't point to the break, the shortcut won't land.

FIS Web application video

FIS's Worldpay tour covers one retail problem: a shopper buys online and returns in store. Isometric 3D animation maps the systems behind that return.

What works here:

  • Color marks the route. A red maze of manual processing and disconnected systems turns into a green path, so the change reads before anyone explains it.
  • One friction point gets one fix. Shoppers return in store without the original payment card, using unique shopper tokens.
  • The retailer's worry gets named: fraud. Clear icons and system maps show where the new route cuts it.

The move: Give the old way one color and your way another. If a viewer can't tell them apart with the sound off, change the colors.

DuploCloud Platform walkthrough video

DuploCloud sells DevOps-as-a-Service. Its isometric tour starts with what manual cloud infrastructure costs a team, then shows a rules-based engine doing that work.

What works here:

  • The old road has three tolls: costly DevOps talent, manual port requests counted in calendar days, and compliance that gets harder as the codebase grows.
  • The shortcut has a name: a “DevOps rules-based engine” that generates secure, compliant infrastructure policies.
  • It meets developers where they already work. The platform runs through a UI, Terraform or an API.

The move: Count the delay in units your buyer tracks, like calendar days. Then show your product removing it. It's the same rule the best technical overview videos follow.

LifeID Website explainer video

LifeID sells blockchain-based digital identity. The tour moves the viewer from scattered logins and passwords to one biometric-secured phone app.

What works here:

  • The threat is a picture. An all-seeing eye gets blocked and grasping hands get pushed back. Nobody needs privacy explained.
  • The old road is every login and password you keep today. The new one is a single app that works online and for real-world checks.
  • A white canvas, line-art icons and synced on-screen text keep blockchain readable for a wide audience.

The move: Draw your buyer's risk as one image. If it needs a caption to make sense, pick a simpler image.

Route 2 · Waypoints

If the change looks like a long trip, number the stops.

Once the buyer wants the shortcut, the next doubt arrives. How long is the trip?

A hiking trail with mile markers feels shorter than one without. Same distance. Your buyer's migration, rollout or setup is that trail. I call it Waypoints: the change split into named stops the buyer can count. Three examples.

AllCloud Product video tour

AllCloud's tour explains a cloud migration to AWS. It turns a project most IT teams dread into three named stages.

What works here:

  • The stages are literal steps. A staircase carries Assessment, Mobilize, and Migrate & Modernize, one step at a time.
  • Data gets a face. Binary characters move from on-premises chaos to a “happy” new home in the cloud.
  • It answers the questions a decision-maker asks before a migration: cost, flexibility and security.

The move: Name your process stages and put them on screen as steps. If you have more than 4, group them until you don't.

E.ON Feature demonstration video

E.ON's tour sells air source heat pumps to homeowners, not software buyers. It's here for one technique: it walks the whole switch, from old boiler to app control, as a series of stops.

What works here:

  • Stop 1 is how it works. Color-shifting liquid shows heat moving, and one analogy does the explaining: a “fridge in reverse.”
  • Stop 2 is the install. A cutaway of a typical home shows the old system coming out and the new parts going in.
  • Stop 3 is life after. The homeowner runs the new system from an app or a thermostat.

The move: Tour the rollout, not just the product, the way good animated process explainers do. If your buyer can't picture day 1 after signing, add that stop.

Eneco Explainer video website

Eneco is a Dutch energy supplier, and this tour is in Dutch. It breaks one confusing number, the monthly installment (“termijnbedrag”), into parts, then ends inside the Eneco app.

What works here:

  • It opens on a moment every bill payer knows: confusion. Then a pie chart splits the amount into delivery costs, network costs and government levies.
  • A bar chart smooths uneven seasonal use into equal monthly payments. That's the whole idea of an installment, in one picture.
  • The last stop is action. A guided tour of the Eneco app shows how to adjust the monthly payment.

The move: Pick the one number your buyers ask about most: a price, a quota or a bill. Break it into parts on screen, then show where they change it.

Route 3 · Footpath

If your buyer wants to see inside, walk the product one screen at a time.

Stops make the trip look short. But some buyers won't go until they've seen inside. What will it look like when I'm in it?

A floor plan rarely sells a house. Walking the rooms does. Your trial sign-up works the same way. I call it the Footpath: the tour on foot, inside the real interface, one screen and one click at a time. Two examples.

Adobe Experience Manager On-screen guidance video

Adobe's tour of AEM Sites sells content teams on building and personalizing pages without code. Abstract motion graphics set the scene, then the interface does the work.

What works here:

  • Drag and drop is shown, not claimed. Content fragments move into place, and pre-made styles apply in a click.
  • One page, every screen. Layouts adapt on their own to each device and screen size.
  • The buyer is defined by what they don't need: code. Non-technical teams edit single-page applications themselves.

The move: Show the click your buyer fears is hard. If your tour cuts away just before it, put it back in.

ActiveCollab User guide video

ActiveCollab's tour covers two features users asked for: availability notifications and project file filtering. It's a clean way to announce product updates, with each feature in its own segment.

What works here:

  • Segment 1 starts in System Settings. Owners choose which managers, or the HR department, hear about a team member's time off.
  • Segment 2 filters project files by type, extension, uploader and location. A live counter shows how many filters are on.
  • Both features are framed as user requests. The update reads as listening, not selling.

The move: Start every segment on the screen where the user begins, and name the menu. If a viewer couldn't repeat the clicks, slow down.

Route 4 · Lookout

If your buyer is buying scale, start high and wide.

The inside view settles “is it easy?” Bigger buyers ask the opposite question. How far does this reach?

Every city tour stops at a lookout. From up there you see how the streets connect. An enterprise buyer wants that view of your platform before any single screen. I call it the Lookout: the wide view first, then one close-up. Three examples.

Mastercard Interface show video

“Mastercard in a Minute” tours a whole payment network. Like many animated fintech videos, it uses vector animation, expanding from the logo to the people, businesses and governments the network connects.

What works here:

  • Scale comes first, in numbers the video states: 210 countries, 150 currencies and 56 billion transactions a year.
  • Then the close-ups. UI simulations show online checkout with identity verification, contactless transit and QR code payments.
  • The view widens again at the end: smart cities, cross-border trade and government payments.

The move: Open on the one number that proves your reach, then zoom into a single transaction. If you only show the zoom, buyers miss the scale.

CleverTap Digital platform demonstration

CleverTap's tour pitches an all-in-one customer engagement platform. The wide view here isn't a map. It's a customer's whole life with a brand.

What works here:

  • A customer's years with a brand play as life milestones, not transactions. That's the scale CleverTap wants the buyer to see.
  • One object carries the platform. An evolving “TesseractDB” cube stands for remembering, understanding and analyzing everything about each customer.
  • Clever.AI closes the tour, tied to loyalty, advocacy and customer lifetime value.

The move: Give your platform one shape that grows as you add capabilities. If buyers can't sketch it after watching, simplify the shape.

Private 5G for Global Factories video

This tour, published on camLine's channel, makes the case for private 5G in manufacturing. It starts further back than any other tour here: the 18th century.

What works here:

  • A 3D timeline runs through industrial revolutions 1.0 to 4.0. Private 5G arrives as the next step, not a sudden pitch.
  • Old networks are compared on screen. Wired and traditional wireless networks are set against private 5G on reliability, security and scale.
  • Then the map. Sales orders, equipment and quality data flow between factories around the world, toward a “sustainable and self-driving network.”

The move: If your buyer doubts the timing, open on the timeline that led here. Your product should arrive as the next step, not the first.

Pick your route

Which route does your website tour need?

The short answer: ask one question. Where is your buyer stuck: on the old way, the length of the trip, the inside view or the reach? The answer picks the route. One route per tour. If two are loud, make two short tours instead of one long one.

If your buyerUseDo thisExample to copy
is used to the old wayBypassShow the old road jam, then the shortcutFIS
thinks the change is a long tripWaypointsNumber the stops on screenAllCloud
wants to see insideFootpathOne screen, one click at a timeActiveCollab
is buying scaleLookoutWide view first, then one close-upMastercard

Now go back to the walking tour. The guide who points at every street loses the group by the second corner. The guide with one route gets them to the end.

The move: write your tour as one line: where the buyer starts, 2 stops, where they end. Any scene that isn't on that line goes in a different tour.

A map shows everything you built. A route shows the buyer where they'll end up.

FAQ

Website Tour Video Examples FAQ

What is a website tour video?
A website tour video is a short guided video that takes a buyer through a product along one route, from where they are today to where the product gets them. It usually sits on a homepage, product page or landing page. The 12 tours on this page each take one of four routes: Bypass, Waypoints, Footpath or Lookout.
How long should a website tour video be?
Most of the tours on this page stay under 2 minutes. 10 of the 12 do. The shortest is FIS at 1:04, a single retail returns problem. The longest is the Private 5G tour at 2:17, which starts in the 18th century. Length follows the route: one problem is short, a long history is not.
What's the difference between a website tour video and a website walkthrough video?
A tour picks a route and skips the rest. A walkthrough follows the clicks in order, so a viewer can repeat them. Tours suit homepages and first visits. For the click-by-click format, see these website walkthrough video examples.
What's the difference between a website tour video and an interactive product tour?
A video tour is watched: you choose the route, and the viewer follows it. An interactive tour is clicked: the viewer chooses. This comparison of click-through demos and interactive product tours covers that choice. Many teams use a video tour first, then an interactive one for buyers who want to explore.
Should a website tour video use screen recordings or animation?
Use real screens when the buyer's doubt is “is it easy?” Adobe and ActiveCollab build their tours from the interface. Use animation when the product is a process, a network or infrastructure, the way DuploCloud, AllCloud and Mastercard do. Only 2 of the 12 tours here are built mainly from product screens.
What should a website tour video show first?
Whatever your buyer is stuck on. If they're comfortable with the old way, open on it breaking, as AM-Flow does with its manual sorting line. If they're buying scale, open wide, as Mastercard does with 210 countries. Your logo can wait.
How many features should a website tour video show?
As few as the route needs. ActiveCollab's tour covers 2 features, each in its own segment. FIS covers 1 problem and 1 fix. Every extra feature is a side street, and side streets are where viewers drop off.
How do you tour a product that has no interface?
Tour what it changes. DuploCloud shows manual DevOps work turning into a rules-based engine. AllCloud shows data moving up a staircase of stages into the cloud. The Private 5G tour shows data flowing between factories on a map.
Can a website tour video work for a business that isn't software?
Yes, and two tours here prove it. E.ON tours a heat pump switch from old boiler to app control. Eneco tours a monthly energy bill, then its app. Both use the Waypoints route, and both translate to software: tour your rollout, or your pricing.
What call to action should a website tour video end on?
The next step on the route. A Footpath tour ends on a trial, because the buyer just saw the inside. A Lookout tour ends on a demo call, because scale needs a conversation. Keep it to one ask. CXL's call to action examples show how wording changes clicks.
How do you use a website tour video to announce a product update?
Give each new feature its own short segment, starting on the screen where the user begins. ActiveCollab does this with availability notifications and file filtering. Frame each feature as a request users made, if it was.
How do you measure whether a website tour video works?
Pick the goal first: trial sign-ups or demo requests. Then compare that rate for visitors who watched against those who didn't. Check where viewers drop off. A drop-off point is usually a stop that isn't on the route.

Patterns from the analysis

Website Tour Video Best Practices

These patterns come from the written breakdowns of all 12 tours above, not from full transcripts. Five showed up. 12 is a small sample, so read each count as what these 12 did, not as market data.

Old Way First

Should a website tour show the old way before the product?

Observation
AM-Flow shows a manual sorting line. FIS shows a red maze of disconnected systems. DuploCloud counts port requests in calendar days. AllCloud shows on-premises chaos. LifeID shows scattered logins. Eneco opens on a confused bill payer. The other 6 open on the product, the history or the scale.
Data
6 of 12 showed the old way before the new one.
The move
If your buyer is comfortable with the old way, show it breaking first. If they already feel the pain, skip straight to the route.
Counted Stops

Should a website tour split the product into stages?

Observation
AllCloud names 3 stages on a staircase. E.ON moves from how it works to the install to app control. Eneco breaks a bill into parts. The Private 5G tour runs revolutions 1.0 to 4.0. ActiveCollab splits its update into segments.
Data
5 of 12 split the tour into named stages or segments.
The move
If your process sounds long, number it. Buyers judge the length of a trip by its markers.
Real Screens

How much of a website tour should be the real interface?

Observation
Adobe and ActiveCollab build their tours from the interface. Mastercard and Eneco show UI inside wider animation. The rest use 3D, isometric scenes or metaphors: a staircase, a cube, a timeline.
Data
2 of 12 were built mainly from product screens.
The move
Use real screens when the doubt is ease of use. Use animation when the product is a process or a network that no single screen can show.
Trust Line

Should a website tour mention security?

Observation
DuploCloud promises compliant infrastructure. FIS shows where fraud gets cut. LifeID explains blockchain security. Mastercard shows identity verification. AllCloud and the Private 5G tour both name security as a reason to switch.
Data
6 of 12 named security, fraud or compliance.
The move
If your buyer's IT or finance team signs off, give security one clear scene. Don't leave it to the FAQ.
Hard Number

Should a website tour include a number?

Observation
AM-Flow claims a 90% reduction in labor. Mastercard states 210 countries, 150 currencies and 56 billion transactions a year. DuploCloud promises faster delivery, without a figure. The rest give no result number.
Data
2 of 12 put a hard number on screen.
The move
Find one number your buyer can check and show it. “Faster” is a feeling. A number is a reason.

How to plan

Where to use your website tour video

Put the tour where the buyer decides whether to go further. That one rule decides most placements.

  • Homepage. A Bypass or Lookout tour, above the fold, for first-time visitors.
  • Product and feature pages. A Footpath tour that shows the inside before a buyer starts a trial.
  • Pricing and migration pages. A Waypoints tour that makes the switch look short.
  • After sign-up. A short Footpath tour works as one of your software onboarding videos, so the first login isn't a blank screen.

If you need a tour inside the product rather than on the page, these SaaS guided tour videos are the closer model.

How do you plan a website tour route?

Six decisions, in order. Each one narrows the next.

  • Start point. Where is the buyer today: the old way, a long project ahead, outside the product or unsure of the reach?
  • End point. The one place the tour should leave them: a trial, a demo call, a pricing page.
  • Route. Pick one of the four. If two fit, make two tours.
  • Stops. 2 to 4 scenes between start and end. Cut anything that isn't on the route.
  • Script. Write the last line first. Then the first line. Then the middle.
  • Style. Real screens for a Footpath. Animation for a Bypass, Waypoints or Lookout, where no single screen tells the story. Once the buyer is inside, a product tour video takes over.

Website tour video production process

Every tour runs through the same three stages. Knowing them keeps a project from drifting.

  • Pre-production. Set the start point, the end point and the route. Then the script, the storyboard, the budget and the timeline.
  • Production. Record clean product screens, or design and animate the scenes. Record the voiceover.
  • Post-production. Edit, add motion and sound, get feedback in one round, then cut a version for each page the tour will sit on.

About the author

About Jai Ghosh

Jai Ghosh
Video Producer at Advids · LinkedIn

Jai Ghosh is a Video Producer at Advids, where he has planned and produced videos for B2B software and technology companies for 7 years. He works on product demos, explainer videos and brand videos, from the first script to the final cut, for clients from startups to enterprises.

Before Advids, Jai spent over 11 years in freelance media consulting, after starting out in digital journalism. He writes the Advids blog's breakdowns of product and demo videos, sorting real examples by the question each one answers for a buyer.

  • Focus: SaaS product demos, explainer videos and brand videos
  • Experience: 7 years at Advids, over 11 years in media consulting
  • Background: digital journalism

Connect with Jai Ghosh on LinkedIn