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30 SaaS Guided Tour Video Examples That Boost SaaS User Retention

Last updated
Jul. 01, 2024

In the dynamic landscape of software as a service (SaaS), user retention remains a paramount concern for businesses striving to build sustainable growth. The initial excitement of acquiring new users can quickly fade if they struggle to navigate the complexities of a SaaS platform, leading to churn and lost revenue. This is where the power of guided tour videos comes into play, offering an engaging and effective solution to enhance user onboarding and foster long-term engagement.

Challenges in user onboarding often stem from information overload and a lack of clear guidance. Users are bombarded with features, functionalities, and interfaces, leaving them feeling overwhelmed and unsure of where to begin. For instance, a complex project management SaaS platform might offer a multitude of tools for task management, team collaboration, and reporting, but without proper guidance, users may struggle to grasp the full potential of the platform and abandon it altogether.

Guided tour videos address these challenges by providing a visual walkthrough of the SaaS platform, highlighting key features and demonstrating their practical application. These videos act as virtual guides, leading users step-by-step through the onboarding process and empowering them to utilize the platform effectively. By showcasing real-world use cases, such as creating a project, assigning tasks, and generating reports, guided tour videos bridge the gap between theoretical knowledge and practical application, ensuring users feel confident and capable.

The versatility of guided tour videos extends beyond user onboarding, offering valuable support throughout the user journey. They can be strategically placed within the SaaS platform to provide contextual assistance, addressing specific user needs at the moment they arise. For example, a video tutorial on generating custom reports can be embedded within the reporting section of the platform, providing users with immediate guidance when they need it most. This proactive approach to user support fosters a sense of empowerment and reduces the likelihood of users becoming frustrated and disengaged.

With a clear understanding of the need for effective user onboarding and the challenges SaaS businesses face, let's dive into 30 inspiring examples of guided tour videos that are boosting user retention and driving SaaS success.

1. ITRS

Geneos mdm helps market participants gain greater control of their data systems, while supporting regulatory requirements. It provides a number of pre-built solutions, ranging from volume, variety, velocity & veracity, as well as the means to customize or create your own via the api.

This saas feature guide's design style effectively utilizes a futuristic and tech-driven aesthetic to convey the capabilities of geneos mdm. The use of neon colors, sleek lines, and digital interfaces creates a visually engaging experience that aligns perfectly with the product's focus on data management and technological solutions. The animation of data flows and connections further emphasizes the interconnectedness and efficiency that geneos mdm brings to market participants.

By combining a modern design style with clear and concise messaging, the saas feature guide successfully captures the essence of geneos mdm as a cutting-edge solution for data control and regulatory compliance. The visuals and animation work seamlessly to reinforce the product's value proposition, making it an excellent example of a product demo explainer video.

2. Bandwidth

Send-To by Bandwidth enables users to send SMS texts natively from within Microsoft Teams, rather than having to use their personal phone, enabling better and faster work collaboration experiences. As messaging becomes an increasingly preferred way to communicate, employees shouldn't have to use their personal phone number to conduct mission-critical communications – whether with their co-workers inside an organization, or when reaching out to customers, partners, freelancers, partners or others.

The video acts as a SaaS Interface Exploration offering a guided tour of the product's capabilities. The design style is clean and modern, with a focus on the user interface of the Send-To SaaS product. The video uses simple animations and screen recordings to demonstrate how the product works, making it easy for viewers to understand. The use of bright colors and bold typography helps to keep the viewer engaged, while the overall tone of the video is professional and informative.

This SaaS Interface Exploration effectively provides a guided tour of Send-To's features and benefits. The video clearly and concisely explains the benefits of using Send-To. The video highlights the key features of the product, such as the ability to send SMS texts from within Microsoft Teams, and the ability to track message delivery. The video also does a good job of explaining how Send-To can be used to improve work collaboration experiences.

3. Capillary

In today's era of information overload, customers seek relevant messaging, and research indicates that 1:1 engagement is the most effective communication form. Capillary campaign manager addresses this need by empowering businesses to identify, engage, and convert customers at scale through personalization.

This SaaS Features Walkthrough video's design style effectively complements its role as a product demo explainer. The use of vibrant colors and simple shapes creates a visually appealing and engaging experience. The characters are depicted in a friendly and approachable manner, fostering a connection with the viewer. The clean and uncluttered backgrounds ensure that the focus remains on the key message, of personalization and customer engagement. The animation is smooth and dynamic, maintaining the viewer's interest throughout the video.

In conclusion, the video's design style effectively conveys the message of capillary campaign manager's ability to personalize customer engagement. The use of color, shapes, characters, and animation creates a visually appealing and informative experience that resonates with the viewer. This guided tour allows SaaS users to quickly understand the product.

4. Hotjar

The video showcases Hotjar's Highlights feature, which allows users to capture and organize key moments from recordings and heatmaps. By creating collections of these insights, teams can collaborate, analyze data, and identify areas for improvement within their digital products. The video aims to demonstrate how Hotjar empowers teams to make data-driven decisions and enhance user experiences. This serves as a SaaS Interface Presentation, providing a guided tour of specific features within the Hotjar SaaS platform.

The design style effectively complements the video's purpose as a product demo explainer. The clean and minimalist aesthetic ensures that viewers focus on the essential features and functionalities being presented. The use of bright colors and subtle animations draws attention to specific elements, such as user interactions and data points. This visual clarity, combined with concise explanations, makes it easy for viewers to grasp the value proposition of Hotjar's Highlights feature. The guided tour approach helps viewers understand how to navigate and utilize this specific aspect of the Hotjar SaaS.

In conclusion, the video's design style successfully supports its role as a product demo explainer by prioritizing clarity and engagement. The minimalist approach, strategic use of color, and subtle animations effectively guide viewers through the features and benefits of Hotjar's Highlights, making it an informative and visually appealing presentation. This focused presentation style ensures viewers gain a clear understanding of the Highlights feature, without being overwhelmed by the broader Hotjar SaaS platform. However, it can also serve as a stepping stone to a more comprehensive SaaS Platform Overview, showcasing the full range of tools and capabilities offered by Hotjar.

5. SurveyMonkey

Surveymonkey anywhere allows you to gather feedback and conduct market research even without an internet connection. This makes it ideal for collecting data in the field, such as at trade shows, conferences, retail stores, or on the street.

The video's design style effectively highlights these key features and benefits as a SaaS Demo Showcase. The use of bright, contrasting colors and simple shapes creates a visually appealing and engaging experience. The animation is smooth and fluid, making it easy to follow the storyline. The characters are relatable and diverse, representing a wide range of potential users.

Overall, the video's design style is well-suited for its purpose as a product demo explainer video. It effectively communicates the key features and benefits of SurveyMonkey Anywhere in a way that is both informative and engaging. The use of animation and relatable characters helps to bring the SaaS product to life and make it more appealing to potential users who need a guided tour.

6. Fujitsu

In an era of rapid technological advancements and societal complexities, we are pioneering the convergence of digital technologies with insights from the humanities to address pressing social challenges. This innovative approach, known as social digital twins, holds immense potential to transform the way we understand, plan, and manage our communities, paving the way for a more sustainable, inclusive, and equitable future.

This video acts as a SaaS Onboarding Walkthrough, providing a guided tour of the social digital twins SaaS platform. The use of minimalist 3D animation with a clean white background and simple geometric shapes allows the focus to remain on the core message – the transformative potential of social digital twins in addressing social challenges. The animation seamlessly transitions between various urban settings, such as cityscapes, town halls, and stadiums, effectively showcasing the wide range of applications for this technology.

By employing a visually engaging and informative approach, the video successfully captures the essence of social digital twins and their ability to revolutionize community planning and management. The clear and concise messaging, coupled with the minimalist design, ensures that viewers grasp the key concepts and potential impact of this innovative technology.

7. Cohesity

Building applications quickly is critical in today's competitive market. Cohesity not only protects your most important data sources, but also puts data to work, allowing you to develop and release applications faster.

This SaaS Demo Explainer effectively uses a clean and modern isometric design style to visually represent complex concepts like data protection and application development. This approach allows viewers to easily grasp how Cohesity's SaaS solution helps them develop and release applications faster by leveraging their protected data sources.

The combination of clear messaging and engaging visuals makes this video a great product demo explainer, effectively communicating the value proposition of Cohesity for businesses seeking to accelerate their application development processes.

8. ManageEngine

Endpoint central by manageengine is a comprehensive solution for managing and securing various endpoints, including desktops, laptops, servers, mobiles, and iot devices. It empowers organizations to efficiently manage and secure their it infrastructure while enhancing the digital employee experience. This serves as an excellent SaaS Capabilities Guide, offering a guided tour of its features.

The video effectively employs a clean and modern design style, characterized by vibrant colors, clear typography, and engaging animations. The use of bold colors and simple shapes helps to draw attention to key information, such as the types of endpoints that can be managed and the security threats that can be mitigated. The animations are smooth and fluid, making the video visually appealing and easy to follow. This SaaS Product Overview provides a guided tour of the product's capabilities.

By combining informative visuals with concise messaging, the video successfully conveys the value proposition of endpoint central as a comprehensive solution for endpoint management and security. The design style effectively complements the video's message, making it an excellent product demo explainer video that is both informative and engaging. This saas product demo acts as a guided tour, showcasing the benefits of endpoint central.

9. Bandwidth

bandwidth's off-the-shelf voice authentication integration with pindrop helps enterprise contact centers mitigate fraud and deliver satisfying customer experiences on the all-important toll-free voice channel. this SaaS product overview utilizes a clean and modern design aesthetic with bold colors and simple shapes to effectively communicate the key benefits of bandwidth's voice authentication integration with pindrop. the use of icons and animation helps to visually represent complex concepts, such as fraud mitigation and customer experience, in a way that is easy for viewers to understand. the guided tour also features clear and concise messaging that highlights the value proposition of the integration, making it an effective tool for educating potential customers about the benefits of using bandwidth and pindrop to secure their contact centers.

the video utilizes a clean and modern design aesthetic with bold colors and simple shapes to effectively communicate the key benefits of bandwidth's voice authentication integration with pindrop. this SaaS interface tour, with the use of icons and animation, helps to visually represent complex concepts, such as fraud mitigation and customer experience, in a way that is easy for viewers to understand. the video also features clear and concise messaging that highlights the value proposition of the integration, making it an effective tool for educating potential customers about the benefits of using bandwidth and pindrop to secure their contact centers.

the video utilizes a clean and modern design aesthetic with bold colors and simple shapes to effectively communicate the key benefits of bandwidth's voice authentication integration with pindrop. the use of icons and animation helps to visually represent complex concepts, such as fraud mitigation and customer experience, in a way that is easy for viewers to understand. this SaaS product overview also features clear and concise messaging that highlights the value proposition of the integration, making it an effective tool for educating potential customers about the benefits of using bandwidth and pindrop to secure their contact centers.

10. PacketLight

PacketLight Networks offers cutting-edge DWDM and OTN equipment for data, storage, voice, and video transmission across data center interconnect, metro, and long-haul fiber optic networks. Their comprehensive optical layer transport solutions encompass muxponders, transponders, ROADM, optical amplifiers, and fiber diagnostic tools, with optional embedded Layer-1 optical encryption for secure data transfer.

This SaaS Functionality Walkthrough effectively showcases PacketLight's expertise in optical networking solutions through its sleek and modern design. The use of dark backgrounds with vibrant accents creates a visually appealing contrast, drawing attention to key information and product features. High-quality 3D animations and graphics illustrate complex concepts such as data center interconnect and optical network expansion, making them easily understandable for viewers. The SaaS video's pacing is well-balanced, allowing sufficient time to absorb information without feeling rushed.

By combining informative visuals with concise messaging, the Tour successfully conveys the value proposition of PacketLight's DWDM and OTN equipment. The emphasis on data security, network scalability, and efficient data transport resonates with potential customers seeking reliable and advanced optical networking solutions. Overall, the guided video's design style effectively complements its technical content, creating a compelling and informative experience for viewers interested in PacketLight's offerings.

11. Comarch

The video explores the evolving landscape of the telecommunications industry, where the lines between B2B and B2C markets are becoming increasingly blurred. Telecommunications companies are facing the challenge of catering to a diverse range of customers with varying needs. The video emphasizes the importance of flexibility and agility in meeting these demands. This Walkthrough SaaS Demo provides a guided tour of the SaaS solutions available.

The video's design style effectively complements its message. The use of vibrant colors, clean lines, and 3D elements creates a visually engaging experience. The animation seamlessly transitions between different scenes, illustrating the interconnectedness of various technologies and services. The SaaS Walkthrough Video showcases a range of solutions, including IoT connectivity, 5G networks, and cloud-based platforms, highlighting Comarch's comprehensive approach to addressing the evolving needs of telecommunications providers. This serves as a guided tour of the SaaS landscape.

In conclusion, the video's design style effectively conveys the message of adaptability and innovation in the telecommunications industry. The use of modern aesthetics and clear visuals enhances the viewer's understanding of the challenges and opportunities presented by the blurring lines between B2B and B2C markets. The video successfully positions Comarch as a leading provider of telecommunications solutions, capable of meeting the diverse requirements of modern customers. This Walkthrough SaaS Demo provides a comprehensive tour of the SaaS solutions offered by Comarch.

12. 1Password

1Password business customers can connect 1Password to leading identity providers, SIEM tools, two-factor authentication solutions, and developer tools to fill the gaps in their sign-on security model.
1Password business integrations give IT the visibility they need to secure every sign-in at any scale.

This Guided SaaS Tour uses a clean and minimalist design style, with a focus on the 1Password logo and its integration partners. The use of simple shapes and a limited color palette helps to keep the viewer's attention focused on the key message. The animation is smooth and fluid, and the transitions between scenes are seamless. This creates a visually appealing and engaging experience for the viewer.

The SaaS tour's design style is effective in highlighting the product's key features and benefits. The use of animation and visual effects helps to explain complex concepts in a way that is easy to understand. The guided tour also does a good job of creating a sense of urgency and excitement around the product. Overall, the SaaS tour is a well-executed example of a product demo explainer video.

13. Capillary

The video showcases capillary technologies' anywhere commerce, a cloud-based digital commerce platform designed to streamline omnichannel retail experiences. The platform empowers businesses to establish a robust online presence and seamlessly integrate inventory and orders across various channels, including physical stores, e-commerce websites, mobile apps, and online marketplaces. This comprehensive approach ensures a unified and consistent customer journey.

Serving as a SaaS interface tour, the video's design style effectively complements its role as a product demo and explainer. Employing a flat design aesthetic with vibrant colors and simple shapes, the visuals maintain clarity and focus on the core message. The use of icons and illustrations aids in conveying complex concepts related to omnichannel commerce, inventory management, and order processing in an easily digestible manner. The guided tour is made even more engaging through smooth animation, guiding viewers through the platform's features and benefits.

In conclusion, the video's design style successfully balances aesthetics with functionality, making it an effective tool for demonstrating the capabilities of capillary technologies' anywhere commerce platform. The clear visuals, concise messaging, and engaging animation work harmoniously to educate viewers about the platform's ability to enhance customer experiences and optimize retail operations across multiple channels.

14. BetterCloud

The video is a SaaS Functionality Demonstration showcasing how integrating bettercloud and okta enhances security for both user connections and user interactions. It effectively conveys the value proposition of combining these two SaaS platforms to achieve comprehensive security. This guided tour effectively captures the viewer's attention and maintains their interest throughout the video.

The animation style is characterized by its clean lines, vibrant colors, and simple yet engaging character designs. This approach effectively captures the viewer's attention and maintains their interest throughout the video. The use of thought bubbles to illustrate the different platforms and applications that users interact with is particularly clever, as it visually represents the complexity of the modern digital workplace. Additionally, the animation seamlessly transitions between scenes, creating a cohesive and visually appealing narrative.

In conclusion, the video's animation style perfectly complements its message, making it an excellent product demo explainer video. The combination of clear visuals, concise messaging, and engaging animation effectively communicates the benefits of integrating bettercloud and okta for enhanced security.

15. Atlas Copco

This video showcases how atlas copco brings intelligent manufacturing to life with its innovative products.

The video uses a clean and modern design style with bold colors and simple, yet effective, animations to highlight key features of the products, such as wireless updates, remote monitoring systems, and central controls. The minimalist approach ensures that the focus remains on the products and their capabilities, effectively communicating how these products can help businesses optimize their operations and achieve greater efficiency.

By combining clear visuals with concise explanations, the video successfully demonstrates the value proposition of atlas copco's intelligent manufacturing solutions. This serves as a SaaS onboarding demo, providing a guided tour of the SaaS platform's functionalities.

16. ServiceNow

Servicenow's SaaS Demo Showcase video presents the Now Platform, their cloud-based solution aimed at improving work experiences and increasing productivity through workflow digitization. The platform's intelligence and intuitiveness are highlighted, suggesting a user-friendly experience for managing and optimizing work processes. This SaaS offers a guided tour of its features.

The video's design style effectively complements its message. Employing a clean and modern aesthetic with flat illustrations and a muted color palette, it visually reinforces the platform's simplicity and ease of use. The animation is smooth and engaging, guiding viewers through the platform's capabilities and benefits. Data visualizations and icons are strategically incorporated to represent complex information in a clear and concise manner, aligning with the platform's focus on efficiency and productivity.

In conclusion, Servicenow's video successfully utilizes design to convey the value proposition of the Now Platform. The video's style effectively communicates the platform's ability to streamline workflows, improve productivity, and create a more enjoyable work experience. This SaaS platform offers a guided tour of its features.

17. ProdPad

The video showcases prodpad's ability to integrate with various development tools, such as jira, trello, and azure devops, enabling seamless collaboration between product and delivery teams. This integration empowers delivery teams to concentrate on crucial tasks while providing the product team with the necessary space for discovery and planning. This video serves as a SaaS Capabilities Guide for users.

The video's design style effectively emphasizes this message through its use of vibrant colors, simple shapes, and clear typography. The animation is smooth and engaging, guiding the viewer through the key features and benefits of prodpad. This guided tour allows users to familiarize themselves with the SaaS. The minimalist approach ensures that the focus remains on the product and its value proposition, avoiding any unnecessary distractions.

The use of relatable scenarios, such as team meetings and product roadmaps, further enhances the video's effectiveness in conveying the message. This SaaS Walkthrough Video provides a comprehensive tour of the software's capabilities. In conclusion, the video's design style perfectly complements its informative content, creating a compelling and engaging experience for the viewer. The combination of clear visuals, concise messaging, and smooth animation effectively highlights the benefits of prodpad for product and delivery teams.

18. AWS

AWS Wavelength brings AWS services to the edge of the 5G network, enabling application traffic to reach application servers running in Wavelength Zones without leaving the telecommunications network. This reduces latency and improves performance for applications that require real-time responsiveness, such as video streaming, gaming, and augmented reality.

The SaaS Features Walkthrough video's minimalist design style effectively conveys the concept of AWS Wavelength. The use of simple lines and shapes to represent complex infrastructure elements, such as datacenters and 5G networks, allows viewers to easily understand the core message. The animation is smooth and engaging, guiding the viewer through the process of how Wavelength Zones work.

The color palette is also well-chosen, with the dark background providing a sense of sophistication and the bright colors highlighting key elements. Overall, the guided tour video's design style is both informative and visually appealing, making it an effective tool for explaining the benefits of AWS Wavelength. The clean and modern aesthetic aligns well with the technological nature of the SaaS product, while the animation and color choices keep viewers engaged and interested. The video successfully demonstrates how AWS Wavelength can help businesses improve application performance and deliver a better user experience.

19. Rx EDGE

The video highlights the challenges of reaching patients in a crowded media landscape and proposes a solution through the Solutions at the Shelf program. This SaaS program strategically places educational materials in nearly 30,000 pharmacies nationwide, engaging prospective patients at the point of care. This guided tour of the program is a Walkthrough SaaS Demo that showcases its features and benefits.

The video's design style effectively complements its message. The use of simple, flat illustrations with a bright color palette creates a visually appealing and engaging experience. The animation is smooth and dynamic, keeping viewers' attention focused on the key points. The clean and uncluttered visuals allow for easy comprehension of the information presented, making it an effective SaaS Platform Walkthrough for the Solutions at the Shelfâ„¢ program.

By combining clear messaging with a visually appealing design, the video successfully conveys the value proposition of the Solutions at the Shelf program. The animation style and color choices create a positive and engaging tone, while the simple illustrations effectively communicate the program's reach and impact. Overall, the video's design style plays a crucial role in making it an effective tool for educating and engaging prospective patients about this innovative solution. This SaaS tour helps viewers understand the program's features and benefits.

20. Speakfully

The video aims to promote a positive and open work environment where employees feel empowered to voice their concerns without fear of retaliation. Speakfully provides a platform for anonymous reporting, ensuring that individuals can safely address issues they may encounter in the workplace. This SaaS functionality walkthrough guides users through the process of submitting a report, highlighting the features that ensure anonymity and confidentiality.

Speakfully's design style effectively complements its message of transparency and communication. The use of simple, clean lines and a minimalist color palette creates a sense of clarity and professionalism. The icons and animations are intuitive and easy to understand, conveying the platform's user-friendly nature. This SaaS features walkthrough provides a guided tour of the platform's interface, showcasing its intuitive design and user-friendly features.

In conclusion, Speakfully's video design style effectively reinforces its brand message and value proposition. The clean lines, minimalist aesthetic, and intuitive animations create a visually appealing and informative experience for viewers. The design choices align perfectly with the platform's focus on transparency, communication, and employee empowerment, making it an excellent example of a SaaS product demo explainer video.

21. Trillium

Trillium DQ for big data maximizes the business value of big data with industry-leading data profiling and data quality powered by the scalability and performance you need with your largest data volumes to deliver trusted business applications.

The video uses a clean and modern design style with a focus on data visualization. The use of simple shapes, lines, and icons helps to convey complex information in an easily digestible way. The animation is smooth and engaging, and the use of color is effective in highlighting key points. The video does a great job of explaining the benefits of using Trillium DQ for big data, such as improved data quality, increased scalability, and enhanced performance.

This SaaS Functionality Explanation provides a guided tour of the SaaS features and benefits, making it easy for viewers to understand how Trillium DQ can help them improve their data quality. The video acts as a guided tour, showcasing the SaaS capabilities in a clear and concise manner.

22. Wiget Media

Wiget media is a leading online advertising platform that offers a user-friendly self-serve panel, exceptional customer service, and exclusive ad inventory across various devices. Their platform empowers online campaigns by providing advertisers with the tools and resources they need to reach their target audience effectively.

The video's design style effectively complements its role as a SaaS Orientation Video. The use of clean lines, minimalist shapes, and a cohesive color palette creates a visually appealing and engaging experience. The subtle animations and transitions maintain viewer interest while ensuring the focus remains on the platform's key features and benefits. The clear and concise messaging, combined with the intuitive interface, effectively demonstrates the ease of use and efficiency of Wiget Media's advertising solutions.

In conclusion, the video's design style successfully showcases Wiget Media's online advertising platform as a powerful and user-friendly SaaS solution for businesses seeking to enhance their online campaigns. The video's aesthetic appeal, combined with its informative content, effectively conveys the value proposition of Wiget Media's services, making it an excellent example of a product demo explainer video.

23. Kion

Kion is a cloud enablement solution designed to help organizations simplify management and governance activities to realize the full benefits of the cloud. Wherever your organization is on its cloud journey, Kion empowers organizations to go farther, faster.

The SaaS Platform Overview video effectively uses a clean and modern design aesthetic to highlight the key benefits of this cloud enablement solution. The minimalist graphics and muted color palette create a sense of sophistication and clarity, allowing the core message of simplified management and governance to shine through. By leveraging a simple, yet impactful visual style, the video successfully conveys the value proposition of Kion, emphasizing its ability to empower organizations to fully realize the benefits of the cloud.

Kion is a cloud enablement solution designed to help organizations simplify management and governance activities to realize the full benefits of the cloud. Wherever your organization is on its cloud journey, Kion empowers organizations to go farther, faster.

24. HR Acuity

This video, a perfect example of a SaaS Demo Explainer, showcases HR Acuity's ability to transform employee relations management, emphasizing consistency, improved outcomes, and risk mitigation. It encourages viewers to request a demo to explore the benefits for Employee Relations and Human Resources teams.

The design style effectively complements the video's purpose. The clean and minimalist aesthetic, characterized by a white background and simple shapes, ensures that the focus remains on the core message of employee relations management. The use of bold colors and distinct icons helps to visually represent different aspects of the process, such as discrimination or employee relations issues. The animation is smooth and engaging, guiding the viewer through the concepts without overwhelming them.

In conclusion, the video's design style successfully balances clarity and visual appeal. It effectively conveys the value proposition of HR Acuity as a SaaS solution for managing employee relations issues, achieving consistency, improving outcomes, and mitigating risk. The use of color, icons, and animation enhances the message and encourages viewers to explore the benefits further.

25. GoCardless

This video introduces GoCardless Protect+, a new intelligent fraud prevention solution designed to help businesses combat the increasing costs associated with fraudulent activity.

This SaaS solution, GoCardless Protect+ leverages payment intelligence and machine learning to proactively identify and prevent fraudulent transactions before they occur. The video effectively uses visuals of water, a maze, and a coin funnel to symbolize the flow of payments, the complexities of fraud, and the solution's ability to safeguard genuine payments.

The minimalist aesthetic and focus on symbolic imagery create a visually engaging and informative Guided SaaS Tour that clearly communicates the value proposition of this next-generation fraud prevention solution.

26. Ascendum Makina

The video showcases the hill assist feature in volvo g-series articulated haulers, designed to provide operators with a safe and comfortable working experience on inclines. It aims to educate viewers about the functionality and benefits of this feature within a concise timeframe. This video acts as a SaaS capabilities guide for the users.

The design style effectively employs a blend of 3d animation and live-action footage. The 3d animations vividly illustrate the hill assist function in action, showcasing its impact on the hauler's performance and stability on slopes. These animations are seamlessly integrated with live-action shots of the volvo g-series haulers operating in a quarry environment, demonstrating the practical application of the feature in real-world scenarios. This guided tour acts as a SaaS onboarding demo for new users.

In conclusion, the video's design style successfully balances informative visuals with engaging elements, making it an excellent product demo explainer. The combination of 3d animation and live-action footage effectively highlights the benefits of the hill assist feature for operators working on challenging terrains. The SaaS platform users can easily understand the product functionality through this video.

27. CLEAR

Clear health pass is a touchless solution that connects identity to health insights, giving individuals the confidence to move forward. It aims to bring people back to work safely and securely.

The design style of this SaaS Functionality Demonstration video effectively emphasizes the key features and benefits of clear health pass. The use of clean lines, bold colors, and simple animation creates a visually appealing and easy-to-understand experience. This SaaS video showcases the process of using the health pass, highlighting its touchless nature and seamless integration with smartphones. The animation clearly demonstrates how individuals can link their identity to health insights, providing a sense of security and confidence.

In conclusion, the video's design style effectively complements the message of clear health pass, emphasizing its role as a touchless solution for safe and secure return to work. The use of clear visuals and concise animation enhances the viewer's understanding of the product's benefits and functionality. This guided tour is a great way to introduce the SaaS product to new users.

28. Audaces

The video showcases audaces idea, a software solution designed to streamline the fashion design process by integrating design and technical datasheet creation. It emphasizes how audaces idea simplifies collection development, offering fashion designers an unparalleled design experience. This SaaS Interface Presentation provides a guided tour of the software's capabilities, highlighting its user-friendly interface and intuitive features.

The video's design style effectively highlights the software's features and benefits. The clean and modern aesthetic, with its minimalist interface and focus on the user experience, aligns perfectly with the message of efficiency and ease of use. The use of vibrant colors and smooth transitions creates a visually engaging experience, while the clear and concise text overlays ensure that viewers understand the key functionalities of audaces idea. This SaaS interface presentation serves as a guided tour, showcasing the software's ability to streamline the design process.

By combining a visually appealing design with informative content, the video successfully demonstrates the value proposition of audaces idea as an essential tool for fashion designers. The emphasis on a seamless workflow, from initial sketches to technical specifications, underscores the software's ability to enhance productivity and creativity in the fashion industry. This SaaS Interface Presentation offers a comprehensive tour of the software's features, highlighting its potential to revolutionize the way fashion designers work.

29. NICE

The video provides a concise overview of the integration between CXone Feedback Management and CXone Chat, showcasing its capabilities and advantages. This SaaS Product Overview aims to enhance customer experience by streamlining feedback collection and chat interactions. The SaaS offers a guided tour of the integration.

The design style effectively employs screen recordings and animated overlays to visually demonstrate the integration's functionality. Clear and concise text annotations highlight key features, such as the ability to trigger surveys within chat conversations and display customer satisfaction metrics. The use of vibrant colors and smooth transitions maintains viewer engagement while ensuring the information is easily digestible.

By combining screen recordings with animated overlays and annotations, the video effectively conveys the value proposition of the CXone integration. The design style strikes a balance between being informative and visually appealing, making it an excellent example of a product demo explainer video. This serves as a guided tour for the SaaS product.

30. OpenText

Life sciences organizations face the challenge of managing aging data in legacy applications, which can be costly and non-compliant with regulations. Intelligent information archiving solutions offer a way to ensure business continuity, long-term data preservation, and easy retrieval for compliance purposes. This SaaS Interface Tour provides a guided tour of the SaaS platform, showcasing its user-friendly interface and powerful features.

The video's design style effectively conveys this message through a combination of animation and live-action footage. The use of clean lines, bold colors, and simple shapes creates a modern and engaging aesthetic. The animation is used to illustrate complex concepts, such as data archiving and regulatory compliance, in a clear and concise manner. This SaaS Interface Tour allows viewers to experience a guided tour of the SaaS platform's capabilities, highlighting its intuitive design and comprehensive functionality.

The live-action footage provides a human element, showcasing the people who work in life sciences and the challenges they face. Overall, the video's design style is well-suited to its purpose as a product demo explainer video. It effectively communicates the value proposition of OpenText information archiving solutions for life sciences organizations. The SaaS Interface Tour offers a guided tour of the SaaS platform, demonstrating its ease of use and ability to address the specific needs of life sciences organizations.

Key Takeaways


  • what is a saasguided tourvideo?

  • a saasguided tourvideo is a digital walkthrough showcasing your software's features and benefits. it acts as a virtual guide, demonstrating how users can navigate and utilize your platform effectively. these videos are typically hosted on websites, landing pages, or within the application itself. application: onboarding new users, highlighting key features, driving product adoption. what: a concise and engaging video demonstrating your software's functionality. where: website, landing pages, knowledge base, in-app onboarding. how: screen recordings, voiceovers, animations, text overlays.
  • creating a saasguided tourvideo: where to start?

  • before diving into production, a well-defined strategy is crucial. start by identifying your target audience and understanding their needs. then, outline the key features and benefits you want to showcase. define your target audience: who are you trying to reach with this video? identify key features: what are the most important aspects of your software to highlight? choose a video style: animated, live-action, screen recording, or a combination? write a compelling script: keep it concise, engaging, and focused on user benefits.
  • saasguided tourvideo ingredients

  • a successful saasguided tourvideo combines several key ingredients to create an engaging and informative experience. clear and concise narration: guide viewers through the software with a clear and easy-to-understand voiceover. high-quality visuals: use crisp screen recordings, engaging animations, and relevant graphics. user-friendly interface: showcase a clean and intuitive interface that is easy to navigate. call to action: encourage viewers to take the next step, such as signing up for a free trial.
  • saasguided tourvideo goals and objectives

  • setting clear goals and objectives is essential for measuring the success of your video. increase product awareness: introduce your software to a wider audience and highlight its key features. improve user onboarding: help new users quickly understand and navigate your platform. boost user engagement: encourage users to explore and utilize more features of your software. drive conversions: motivate viewers to sign up for a free trial or purchase your software.
  • motion graphics in saasguided tourvideo

  • motion graphics can elevate your saasguided tourvideo by adding visual interest and clarity. highlight key features: use animations to draw attention to specific functionalities. simplify complex concepts: visualize data or processes in an easy-to-understand way. create a dynamic viewing experience: keep viewers engaged with visually appealing animations. reinforce branding: incorporate brand colors and elements into the motion graphics.
  • using storytelling in a saasguided tourvideo

  • storytelling can make your saasguided tourvideo more relatable and memorable. create a relatable protagonist: introduce a character who faces a challenge that your software solves. showcase the problem and solution: demonstrate how your software helps users overcome their obstacles. highlight user benefits: focus on the positive outcomes of using your software. evoke emotions: connect with viewers on an emotional level to make your video more impactful.
  • best practices for saasguided tourvideo

  • creating an effective saasguided tourvideo requires adhering to best practices. keep it concise: aim for a video length of 2-3 minutes to maintain viewer engagement. focus on user benefits: highlight how your software solves problems and improves users' lives. use high-quality visuals: ensure clear and visually appealing graphics and animations. include a call to action: encourage viewers to take the next step, such as signing up for a free trial.
  • what makes saasguided tourvideo effective?

  • an effective saasguided tourvideo is engaging, informative, and actionable. clarity: clearly explains the software's features and benefits. engagement: captures and maintains viewer interest throughout the video. relevance: addresses the target audience's needs and pain points. credibility: builds trust in the software and the company behind it.
  • connecting your brand and saasguided tourvideo

  • your saasguided tourvideo should seamlessly integrate with your brand identity. visual consistency: use brand colors, fonts, and imagery throughout the video. tone of voice: ensure the narration aligns with your brand's personality and messaging. brand storytelling: incorporate brand values and mission into the video's narrative. call to action: align the video's call to action with your overall marketing goals.
  • example: slack

  • slack, a popular team communication platform, utilizes engaging saasguided tourvideos to onboard new users and showcase key features. their videos effectively demonstrate how slack streamlines communication, improves collaboration, and boosts productivity. this approach has contributed to slack's rapid growth and widespread adoption.
  • what is a saasguided tourvideo?

  • a saasguided tourvideo is a digital walkthrough showcasing your software's features and benefits. it acts as a virtual guide, demonstrating how users can navigate and utilize your platform effectively. these videos are typically hosted on websites, landing pages, or within the application itself. application: onboarding new users, highlighting key features, driving product adoption. what: a concise and engaging video demonstrating your software's functionality. where: website, landing pages, knowledge base, in-app onboarding. how: screen recordings, voiceovers, animations, text overlays.
  • creating a saasguided tourvideo: where to start?

  • before diving into production, a well-defined strategy is crucial. start by identifying your target audience and understanding their needs. then, outline the key features and benefits you want to showcase. define your target audience: who are you trying to reach with this video? identify key features: what are the most important aspects of your software to highlight? choose a video style: animated, live-action, screen recording, or a combination? write a compelling script: keep it concise, engaging, and focused on user benefits.
  • saasguided tourvideo ingredients

  • a successful saasguided tourvideo combines several key ingredients to create an engaging and informative experience. clear and concise narration: guide viewers through the software with a clear and easy-to-understand voiceover. high-quality visuals: use crisp screen recordings, engaging animations, and relevant graphics. user-friendly interface: showcase a clean and intuitive interface that is easy to navigate. call to action: encourage viewers to take the next step, such as signing up for a free trial.
  • saasguided tourvideo goals and objectives

  • setting clear goals and objectives is essential for measuring the success of your video. increase product awareness: introduce your software to a wider audience and highlight its key features. improve user onboarding: help new users quickly understand and navigate your platform. boost user engagement: encourage users to explore and utilize more features of your software. drive conversions: motivate viewers to sign up for a free trial or purchase your software.
  • motion graphics in saasguided tourvideo

  • motion graphics can elevate your saasguided tourvideo by adding visual interest and clarity. highlight key features: use animations to draw attention to specific functionalities. simplify complex concepts: visualize data or processes in an easy-to-understand way. create a dynamic viewing experience: keep viewers engaged with visually appealing animations. reinforce branding: incorporate brand colors and elements into the motion graphics.
  • using storytelling in a saasguided tourvideo

  • storytelling can make your saasguided tourvideo more relatable and memorable. create a relatable protagonist: introduce a character who faces a challenge that your software solves. showcase the problem and solution: demonstrate how your software helps users overcome their obstacles. highlight user benefits: focus on the positive outcomes of using your software. evoke emotions: connect with viewers on an emotional level to make your video more impactful.
  • best practices for saasguided tourvideo

  • creating an effective saasguided tourvideo requires adhering to best practices. keep it concise: aim for a video length of 2-3 minutes to maintain viewer engagement. focus on user benefits: highlight how your software solves problems and improves users' lives. use high-quality visuals: ensure clear and visually appealing graphics and animations. include a call to action: encourage viewers to take the next step, such as signing up for a free trial.
  • what makes saasguided tourvideo effective?

  • an effective saasguided tourvideo is engaging, informative, and actionable. clarity: clearly explains the software's features and benefits. engagement: captures and maintains viewer interest throughout the video. relevance: addresses the target audience's needs and pain points. credibility: builds trust in the software and the company behind it.
  • connecting your brand and saasguided tourvideo

  • your saasguided tourvideo should seamlessly integrate with your brand identity. visual consistency: use brand colors, fonts, and imagery throughout the video. tone of voice: ensure the narration aligns with your brand's personality and messaging. brand storytelling: incorporate brand values and mission into the video's narrative. call to action: align the video's call to action with your overall marketing goals.
  • example: slack

  • slack, a popular team communication platform, utilizes engaging saasguided tourvideos to onboard new users and showcase key features. their videos effectively demonstrate how slack streamlines communication, improves collaboration, and boosts productivity. this approach has contributed to slack's rapid growth and widespread adoption.

    Conclusion

    Mastering User Engagement: Video Guides in SaaS

    The digital landscape is evolving at an unprecedented pace, and with it, the expectations of users. In the realm of Software as a Service (SaaS), user onboarding and retention are paramount to success. guided tour videos have emerged as a powerful tool to address these challenges, offering a dynamic and engaging way to educate users and enhance their overall experience.

    Need

    SaaS platforms often boast a wide array of features and functionalities, which can be overwhelming for new users. Traditional onboarding methods, such as lengthy text-based tutorials or static FAQs, can fail to capture user interest and often lead to frustration and churn. This is where guided tour videos step in, providing a visually compelling and interactive way to introduce users to the platform's core features and functionalities.

    Impact

    Guided tour videos can significantly impact user engagement and retention by simplifying the onboarding process and reducing the learning curve. By showcasing the platform's capabilities in a clear and concise manner, these videos empower users to quickly grasp the value proposition and start utilizing the software effectively. This, in turn, leads to increased user satisfaction, reduced churn rates, and ultimately, a more successful SaaS business.

    Application

    The applications of guided tour videos extend far beyond the initial onboarding process. They can be used to highlight new features, showcase advanced functionalities, and provide ongoing support to users. For instance, a SaaS platform offering marketing automation tools could create a series of videos demonstrating how to create email campaigns, set up workflows, and analyze campaign performance. Similarly, a project management platform could utilize videos to guide users through task creation, team collaboration, and progress tracking.

    Onboarding

    Onboarding is a critical stage in the user journey, and guided tour videos can play a pivotal role in ensuring a smooth and successful experience. By providing a step-by-step walkthrough of the platform's interface and key features, these videos help users feel confident and empowered from the very beginning. This not only reduces the likelihood of churn but also sets the stage for long-term user engagement.

    Feature Adoption

    As SaaS platforms evolve and introduce new features, it's essential to ensure that users are aware of these updates and understand how to leverage them effectively. Guided tour videos can be an excellent way to showcase new functionalities and encourage user adoption. By demonstrating the benefits and practical applications of these features, videos can spark user interest and motivate them to explore the platform's full potential.

    Customer Support

    Guided tour videos can also serve as a valuable resource for customer support teams. By providing users with readily accessible visual guides, support teams can reduce the number of inquiries and resolve issues more efficiently. This not only improves the customer experience but also frees up support staff to focus on more complex challenges.

    User Education

    Beyond onboarding and support, guided tour videos can be used to educate users on best practices, advanced techniques, and industry trends. This type of content can be particularly valuable for SaaS platforms targeting specific industries or user segments. For example, a video editing platform could create tutorials on color grading, sound design, or video marketing strategies.



    Author at advids
    I'm Orko Roy, a video producer with a passion for crafting compelling stories that connect. For the past 7 years, I've been part of the Advids team, where I've honed my skills in video content planning, creation, and strategy. From concept to completion, I've worked closely with a diverse range of startups and enterprises, helping them achieve their communication goals through impactful video content.

    Whether it's a product launch, an educational explainer, or a brand story, I love collaborating to create videos that resonate with audiences and drive results.

    My approach is collaborative and results-driven, always focused on delivering high-quality video solutions that help businesses thrive. Let's connect and see how I can help bring your vision to life!