Video Marketing

SaaS Animated Tutorial Examples: 17 Onboarding Tutorials

Introduction

A SaaS tutorial teaches the one thing a new user is missing

A new user signs up, lands on an empty dashboard and looks for the first thing to click. Most tutorials answer with a tour of every menu.

But a new user isn't missing menus. They're missing one of four things: a reason to care, a map, a first task they can finish, or a picture of what happens to their data.

Give them the missing piece and they come back for the second login. Give them everything and they skip the video.

The short answer: the SaaS animated tutorials that work teach one thing a new user is missing. Fire Drill shows why the product matters by playing the incident first. Floor Plan maps every part of the product before opening one. Dry Run follows one task from first click to finished result. Data Path draws where the user's data goes. The 17 software onboarding videos below are grouped by what they teach.

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17 examples

SaaS Animated Tutorial examples

Move 1 · Fire Drill

If new users don't see why it matters, play the incident before the tour.

A fire drill works because it makes the danger real before anyone needs the exit. Your new user treats setup steps the same way. They skip them until they've seen what happens without them.

I call it the Fire Drill: one scene of what goes wrong without your product, played before the first screen. Five examples.

Avast SaaS product demo animation

Avast Business Cloud Backup protects small and mid-sized businesses from losing their data to ransomware. The isometric animation shows the attack before it shows the fix.

What works here:

  • The incident comes first. A growing business, then a ransomware attack, with error messages and locked files on screen.
  • Then the setup, shown in the interface: backup plans and policies defined once, then running on their own across devices.
  • It closes on recovery from anywhere, so the owner gets back to running the business instead of guarding files.

The move: Show the locked screen your user fears before the first setup step. If a viewer can't name the risk by second 20, move the incident earlier.

Blumira animated software demonstration

Blumira sells threat detection and response to IT teams buried in security alerts. The animation names that overload first, then shows the way out.

What works here:

  • The problem is an IT team's daily feeling: too many alerts and too many complex tools.
  • The fix is a 3-step process. Pre-tuned detections, automatic threat blocking, and findings ranked by priority.
  • Every finding comes with a step-by-step playbook and access to security experts, at no extra cost. The new user is never left alone with an alert.

The move: Attach the next step to every alert your product raises, on screen. If a viewer would ask “then what?”, the tutorial isn't done.

Arctic Wolf Animated software tutorial

Arctic Wolf Managed Risk helps organizations find and rank their cyber risks. The animation opens on circuit boards and glowing particles: risk that's everywhere and unmanaged.

What works here:

  • One picture carries the problem. A seesaw shows critical vulnerabilities going unnoticed under a flood of alerts.
  • Then the human side, the Concierge Delivery Model, with Arctic Wolf's security team turning raw data into a quantified view of risk.
  • The fixes get named, one by one: software defects, system misconfigurations and unsafe password practices.

The move: Name the 3 specific issues your product finds. “Reduce risk” is a promise. “Unsafe password practices” is a task a new user can start today.

Ascent Animated software guide video

Ascent sells AI that tells financial institutions which regulations apply to them. The animation turns new rules into waves, and manual compliance into a sinking ship.

What works here:

  • The metaphor does the warning: waves of regulation, manual processes and regulatory fines.
  • Then the product filters out what doesn't apply, pinpoints each obligation and delivers rule changes in real time.
  • The close is the same sea, now calm. The ship gets through.

The move: Pick one picture for the problem and bring it back at the end. If your opening image never returns, the viewer can't see the change.

Monte Carlo Animated software guide video

Monte Carlo's tutorial answers the question in its title: what is data observability? It starts with the cost of data downtime, when the data a business runs on is wrong.

What works here:

  • The cost is a picture. Revenue foundations crumble on screen, so data downtime reads as lost money, not a technical glitch.
  • Then the concept, simplified with geometric shapes and an all-seeing eye that watches the data.
  • It ends on the shift data teams want: from fixing problems after they happen to preventing them.

The move: If your category has a term new users can't define, title the tutorial with the question. Then answer it in the first 30 seconds.

Move 2 · Floor Plan

If your product does many things, show the map before the first room.

Once they see why, the next question arrives. What's in here, and where do I start?

A new hire gets a floor plan before a desk, and the building stops being a maze. A platform with five modules needs the same first page. I call it the Floor Plan: every part of the product on one screen, named, before the tutorial opens any of them. Four examples.

Sana Learn Animated software guide video

Sana Learn is an AI learning platform for companies. The tutorial gives the whole floor plan in its second line: “the best of an LMS, LXP, authoring tool, and virtual classroom in one AI-native learning platform.”

What works here:

  • Five verbs map the product before any room opens: “Generate, personalize, assign, automate, and analyze.”
  • Then each room in turn: the AI tutor, the course editor with polls and quizzes, admin automations, and analytics you can question in plain language.
  • One moment shows the speed. Drag in a document, and a course appears “in as many languages as you need.”

The move: Write your product's map as 5 verbs or fewer, and say it before the first screen. If a new user can't repeat the list, cut a verb.

Visa Animated software guide video

Visa's guide is for the financial institutions that build digital wallets on its platform. It lays out the building blocks in order, from issuing a virtual card to paying with it.

What works here:

  • Blocks first. Virtual debit, credit and prepaid cards, then tokenized payment credentials, then biometric authentication by fingerprint, voice or face.
  • Consumer controls get their own block: setting how, when and where a virtual card can be used.
  • The last blocks are the uses: contactless payments at the point of sale, peer-to-peer wallets and loyalty rewards on every transaction.

The move: If partners build on your platform, show the blocks in the order they'll assemble them. A new partner should be able to sketch the stack after one viewing.

WoodWing animated software demonstration

WoodWing manages content for global brand teams. The 2D animation starts with scattered assets and teams in different time zones, then puts one hub in the middle.

What works here:

  • The mess comes first: assets everywhere, and teams working across time zones without a shared view.
  • Then the hub, with approvals, version control and formatting for each channel in one place.
  • It names tools the team already runs, from Adobe CC to CRM, so the hub fits the floor they already work on.

The move: Draw your product at the center of the tools your user already runs. If a tool they pay for is missing from the map, add it.

ActiveCampaign HQ Animated platform overview

ActiveCampaign HQ is a marketing platform for franchise brands. In 46 seconds it lays out the whole product, “all from one dashboard.”

What works here:

  • The buyer is named in the second line: “Purpose built for multi-location brands.”
  • Each part gets one short line: unify brand messages and automations, sync templates and images, personalize for local customers.
  • Reporting closes the map at two levels, regional and global, so head office sees every location.

The move: Name your buyer's shape in line 2, then give each part of the product one line. If a part needs two sentences, it needs its own tutorial.

Move 3 · Dry Run

If they doubt they can do it, run one task from first click to finished result.

A map tells them where things are. It doesn't tell them they can do the work.

Pilots fly the route in a simulator before they fly it with passengers, so the first real flight feels like the second. Your new user's first task is that flight. I call it the Dry Run: one task, typed or clicked on screen, from the empty state to the finished result. Four examples.

monday magic Animated software tutorial

monday magic turns a typed prompt into a working setup on monday.com. The tutorial builds one: an applicant tracking system for HR at a local city board.

What works here:

  • The task is specific. A directory, job openings, dashboards for reporting and a form for applications, typed as one request.
  • The result arrives with boards, AI-powered columns, forms and dashboards, plus a solution overview with personas and user flows.
  • Changes take a request too. The point and ask button explains any column, and a typed change adjusts the structure.

The move: Type your new user's real request on screen, word for word, and show what comes back. If the request needs your product's jargon, rewrite it.

GitLab Duo Animated software tutorial

GitLab's tutorial shows one job: getting a code review from Amazon Q inside GitLab Duo. It starts with why reviews hurt. They take time and involve a number of people.

What works here:

  • The setup is one merge request with many code updates.
  • The action is one comment, the Q review quick action. Then Amazon Q reviews the updated code.
  • The result is named: feedback on bugs, readability, syntax errors and adherence to coding standards.

The move: Show the exact command your user types to start the job. If the tutorial never names it, the user won't find it.

Vosker Software walkthrough animation

Vosker's tutorial introduces its new app for outdoor security cameras. It walks the app screen by screen, in the order a new user will open it.

What works here:

  • Home comes first: the latest activity from every connected camera in one view.
  • Then live streaming, and a Cameras view with each device's information and status.
  • It ends on notifications. Vosker Sense AI Tools filter motion by vehicles, humans or animals, so users get fewer false alarms.

The move: Walk your app in the order a new user taps it: home, then the main action, then settings. If your tutorial jumps between menus, users will too.

Cymonix Product feature demonstration video

Cymonix IQ+ is an AI data platform aimed at CFOs. The tutorial breaks data management into four steps a finance team can follow.

What works here:

  • The AI engine builds visual maps of how the data connects, so hidden relationships show up on screen.
  • Questions go to Izzy, a natural-language chatbot, instead of a query tool.
  • Insights become shared work. Teams share findings and create tasks in the same platform, tied to budget targets and growth plans.

The move: Number the steps of your first task on screen. If there are more than 4, split the tutorial.

Move 4 · Data Path

If they can't see what happens to their data, draw its path from source to result.

Doing the task isn't the last question. Next they ask what the product does with their data once it's in.

A parcel tracking page doesn't explain logistics. It shows where the box is now. Your buyer trusts a data product the same way: when they can watch their records move. I call it the Data Path: the user's data drawn moving through the product, from where it starts to what it becomes. Four examples.

Arcadia Animated software guide video

Arcadia's platform gathers healthcare data into one place for care organizations. The animation follows that data from hundreds of sources to a decision.

What works here:

  • Scattered data points pull together into charts and graphs. Integration is drawn, not described.
  • Then the next stop: risk stratification, targeted outreach and patient care plans.
  • Geometric motion graphics and on-screen text keep a dense healthcare topic readable.

The move: Draw your data's path in 3 stops: where it comes from, what it becomes, and what someone does with it. If a stop is missing, the viewer fills it with doubt.

Blueshift Animated software tutorial

Blueshift's Customer AI turns customer data into marketing decisions. The tutorial mixes animation with live action to show how that data gets read.

What works here:

  • Profiles, activity, intent and real-time behavior feed in. Predictive scoring sliders show what comes out.
  • Then the output: recommended products, personalized content, and the right channel, tone and timing for each message.
  • It ties the scores to revenue, so a marketer sees why the data step matters.

The move: Show the score or label your product gives a customer record. If a marketer can't say what the score means, add one line that does.

Sysdig Animated product walkthrough video

Sysdig's tutorial answers “What is Container Security?” for security and DevOps teams. It maps where risk enters, from code to production.

What works here:

  • The attack surface is drawn across Kubernetes workloads, EC2 instances, IAM roles and RDS databases.
  • Checks move into the CI/CD pipeline, with scans for vulnerable third-party packages and misconfigurations before code ships.
  • When notifications reach the hundreds, the interface narrows them to threats that are publicly exposed and in use.

The move: Follow one piece of code from commit to production and mark where your product checks it. Each check is a stop on the path.

SIG Software tutorial animation

SIG Connected Pack links a physical package to digital data through a QR code. The package isn't software. It's here for one technique: showing where data goes after one scan.

What works here:

  • One scan starts it. The code opens product information and interactive content for the shopper.
  • The data splits two ways: PAC.ENGAGE for consumer interaction, and PAC.TRUST for quality control and supply chain data.
  • The same scan serves two audiences, so one tutorial covers both.

The move: If one action in your product feeds two teams, show the split on screen. If a viewer can't say who gets which data, draw the fork.

Pick your move

Which tutorial does your new user need?

The short answer: ask one question. What is your new user missing: the reason, the map, the first task or the data? The answer picks the move. One move per tutorial. If two are missing, make two short tutorials instead of one long one.

If your new user is missingUseDo thisExample to copy
A reason to careFire DrillPlay the incident before the first screenAvast
A map of the productFloor PlanName every part on one screen, then open themSana
A first task they can finishDry RunOne task, empty state to finished resultmonday magic
A picture of their dataData PathDraw the data from source to resultArcadia

Now go back to the empty dashboard from the start. A tour of every menu leaves it empty. One of these four moves puts the first real thing on it.

The move: open your product analytics, find the onboarding step where most new users stop, and make one tutorial for that step, with the one move it needs.

A tour shows them where everything is. A tutorial gets one thing done.

FAQ

SaaS Animated Tutorial Examples FAQ

What is a SaaS animated tutorial?
A SaaS animated tutorial is a short animated video that teaches a new user one thing about a software product. That thing is why it matters, how it's laid out, how to finish a first task, or what happens to their data. Animation lets you simplify the interface and show what a screen can't, like data moving between systems.
How long should a SaaS animated tutorial be?
Most run 1 to 2 minutes. 15 of the 17 tutorials on this page fall in that range. The shortest is ActiveCampaign HQ at 0:46, a one-screen map of the product. The longest is Sana Learn at 2:37, because it walks every part of a large platform. Cut anything that doesn't teach your one thing.
Should a SaaS tutorial use animation or a screen recording?
Use a screen recording when the exact clicks matter and the interface is simple. Use animation when the interface is busy, still changing, or can't show the idea, like data moving from source to result. Many tutorials mix both: animated scenes for the why, real screens for the task.
What's the difference between a SaaS tutorial and a SaaS demo video?
A tutorial teaches someone who already signed up how to get value from the product. A demo convinces a buyer who hasn't signed up yet that the product works. Tutorials live in onboarding and help docs. For the sales side, see these SaaS demo videos.
What should an onboarding tutorial show first?
The thing your new user is missing right now. If they don't see why the product matters, open on the incident, the way Avast opens on a ransomware attack. If they already care, open on the map or go straight to the first task. Your logo can wait for the end.
How many steps should one tutorial cover?
Few enough to remember. Cymonix splits its first task into four steps. GitLab's whole job is one comment. Every extra step adds to what a new user has to hold in their head, so reduce the cognitive load and split long tasks into separate tutorials.
Should a SaaS tutorial use a voiceover?
Usually, yes. A voiceover lets the screen show the product instead of filling it with text. Add captions either way. Many users open tutorials at work with the sound off, and captions keep the lesson working for them.
How do you teach an AI feature in a tutorial?
Show the exact request the user types and the exact result that comes back. monday magic types a full HR request and shows the finished setup. Cymonix sends questions to Izzy, its chatbot. GitLab shows the one quick action that starts a review. Then show how the user changes the result.
How do you make a tutorial for a technical product?
Start with the term your user can't define, then draw it. Monte Carlo titles its tutorial “What is Data Observability?” and answers it with shapes and an all-seeing eye. Sysdig maps container risk across named services. Name the real parts your user will see in their own stack.
How do you measure whether an onboarding tutorial works?
Pick the onboarding step the tutorial supports, then compare how many new users finish that step with and without the video. Check watch time and where viewers drop off. The drop-off second is the next thing to fix. Support tickets on the same task should fall too.
Can animated tutorials replace product training sessions?
They can carry the repeatable parts, so live sessions cover the questions only a person can answer. Short animated lessons work well for explaining features and onboarding new hires. For longer formats, see these product training videos.
How often should you update a SaaS animated tutorial?
Whenever the screen it teaches changes. Animated interfaces are simplified, so small UI changes often don't break them. A renamed button or a moved menu does. Review each tutorial at every major release, and update the Dry Run tutorials first, because they show exact clicks.

Patterns from the analysis

SaaS Animated Tutorial Best Practices

Four of the tutorials above were broken down from their full transcripts: Sana Learn, monday magic, GitLab Duo and ActiveCampaign HQ. Five patterns showed up. Four is a small sample, so read each count as what these four did, not as market data.

Opening Line

Should a SaaS tutorial open on the problem or the product?

Observation
GitLab opens on why code reviews hurt: they take time and involve a number of people. Sana opens on “Meet Sana.” monday magic opens on “Welcome to monday magic.” ActiveCampaign HQ opens on “A new kind of franchise marketing platform.”
Data
1 of 4 opened on the user's problem. 3 of 4 opened on the product.
The move
If your new user already feels the problem, open on the product. If they don't, open on the problem in their words.
Named User

How specific should a tutorial be about who it's for?

Observation
monday magic sets the scene with “Let's say I'm in HR for a local city board.” ActiveCampaign HQ says it's “Purpose built for multi-location brands.” Sana speaks to learners and admins in general. GitLab speaks to developers without naming a role.
Data
2 of 4 named a specific user or buyer in words.
The move
Name one user and one situation before the first task. The right viewers feel the tutorial was made for them.
Exact Input

Should a tutorial show exactly what the user types or clicks?

Observation
monday magic types a full HR request. GitLab names the Q review quick action. Sana shows a document dragged in to become a course. ActiveCampaign HQ describes features but never shows an input.
Data
3 of 4 showed the exact input that starts the task.
The move
Put the user's first input on screen, word for word. “Ask the AI” is a feature. The typed request is a lesson.
Existing Tools

Should a tutorial show the tools the user already has?

Observation
Sana lists SSO, SCORM support and integrations to the leading HR systems. GitLab puts Amazon Q inside the GitLab workflow. monday magic adds the new solution to an existing workspace. ActiveCampaign HQ stays inside its own dashboard.
Data
3 of 4 showed the product next to something the user already runs.
The move
Show the tool your user opens every morning, then show your product inside it. Fit is a lesson too.
Last Ask

Should a SaaS tutorial end with a call to action?

Observation
monday magic ends on “Experience the magic for yourself today.” ActiveCampaign HQ ends on its franchise page address. Sana ends on a line about the future of enterprise learning. GitLab ends on the benefits of faster reviews.
Data
2 of 4 ended with a direct ask.
The move
End on the next step inside the product: the task, the setting or the tutorial that comes after this one.

How to plan

Where to use your SaaS animated tutorial

Put the tutorial where the question gets asked. That one rule decides most placements, and it matches most onboarding best practices.

  • Welcome email. The Fire Drill or the Floor Plan, sent before the first login.
  • Empty states. A Dry Run inside the blank screen it teaches the user to fill.
  • Help docs. One tutorial per common support ticket, above the written steps.
  • Admin setup. A Data Path for the person who connects the data sources.

How do you script a SaaS animated tutorial?

Eight decisions, in order. Each one narrows the next.

  • Missing piece. The reason, the map, the first task or the data. Pick one.
  • User. One role in one situation, named in the first lines.
  • Task. The one job the tutorial finishes. Write it as “from [empty state] to [result].”
  • Script. Write the last line first. Then the first line. Then the middle.
  • Steps. Four or fewer. A longer software product tutorial should be split in two.
  • Inputs. Every typed request and every button named exactly as it appears on screen.
  • Visuals. Simplified screens for the task. Animation for what a screen can't show.
  • Call to action. The next step inside the product, decided before you record.

Building an onboarding tutorial series

One tutorial can't teach all four things. A short series can, if each video does one job.

Order them the way a new user's questions arrive. Why should I care? What's in here? Can I do it? Where does my data go? Then each tutorial hands off to the next, the way a set of SaaS guided tour videos does.

  • Before sign-up: a Fire Drill that shows the incident.
  • Day 1: a Floor Plan that names every part.
  • First week: one Dry Run per core task.
  • Admin setup: a Data Path for whoever connects the data.

For more on the format, see these animated onboarding demo videos.

SaaS animated tutorial production process

Every tutorial runs through the same three stages. Knowing them keeps a project from drifting.

  • Pre-production. Set the missing piece, the user and the task. Then the script, the storyboard, the budget and the timeline.
  • Production. Design the simplified screens, animate the task, and record the voiceover.
  • Post-production. Edit, add sound and captions, get feedback in one round, then cut a version for each place it will live.

Keep the screen designs as files. When the interface changes, you update a layer, not the whole tutorial. The same files feed your SaaS UI videos too.

About the author

About Jai Ghosh

Jai Ghosh
Video Producer at Advids · LinkedIn

Jai Ghosh is a Video Producer at Advids, where he has planned and produced videos for B2B software and technology companies for 7 years. He works on product demos, explainer videos and brand videos, from the first script to the final cut, for clients from startups to enterprises.

Before Advids, Jai spent over 11 years in freelance media consulting, after starting out in digital journalism. He writes the Advids blog's breakdowns of product and demo videos, sorting real examples by the question each one answers for a buyer.

  • Focus: SaaS product demos, explainer videos and brand videos
  • Experience: 7 years at Advids, over 11 years in media consulting
  • Background: digital journalism

Connect with Jai Ghosh on LinkedIn