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Customer Onboarding Video Production: Enhance Adoption

Videos To Simplify Onboarding. We transform complex technical concepts into accessible visual guides that accelerate lead qualification within your sales funnel.

★★★★★ 109 Google Reviews 6000+ Videos Created 3400+ Startups & Enterprises
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Hear our Customer's Experience

Real stories from founders and marketing leaders who partnered with Advids to bring complex ideas to life.

6000+ Videos created for 3400+ startups and enterprises

Discuss your video brief to get a video proposal & fixed budget upfront.

Create Brief

Share your vision and get a fixed-budget proposal upfront.

Create Brief

Let's Talk

Speak with a video strategist about your project goals.

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How It Works

See our proven end-to-end video production process.

How It Works
Client Reviews

Loved by brands worldwide

★★★★★
"Advids delivered an outstanding 3D animation truly capturing Kia's innovative interior design The visual clarity and immersive detail brilliantly showcased our vision A truly successful collaboration achieving our objectives."
Jane Smith Global Brand Manager, Kia
★★★★★
"Working with Advids was exceptional. The 3D animation brilliantly showcased Onso's accuracy and innovation. Their meticulous approach truly brought our cutting-edge technology to life, exceeding all our expectations with powerful visual communication."
Lisa Calicchio VP Global Marketing, PacBio Onso
★★★★★
"Advids brilliantly captured our M10 Tug AV’s innovation. Their exceptional 3D animation perfectly showcased its complex features and benefits clearly exceeding our expectations. We deeply value their visual storytelling expertise."
Sarah Jones Director of Marketing, Bastian Solutions
Why Customer Onboarding video

Improve User Experience

  • Effective onboarding videos reduce user frustration and support a smooth transition into your platform's features and functionality.
  • Engaging customer onboarding videos simplify complex information, making it easier for new users to understand your product and its value.
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Koyeb
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Dope Security
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Let's Get Digital
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Wisedocs
Customer Onboarding video
Portfolio

Checkout Video Work

Advids creators team
End-to-End

World Class Video Service

Video Research, Concept, Script & Production. We do it all.

From the first strategic brief to the final polished frame, our in-house specialists handle every stage of your Customer Onboarding video so your message resonates with clarity and impact.

Meet Our Creators
About Advids

Your Customer Onboarding video Partners

At Advids, we're a team of empathetic creatives specializing in crafting compelling customer onboarding videos since 2012. We are onboarding strategists, scriptwriters, storyboard artists, 2D/3D animators, motion graphics designers, voiceover artists, and video editors. We've been called customer onboarding video specialists, user activation experts, product tour guides, SaaS onboarding masters, and digital adoption architects. But above all else, we're your customer onboarding video production partners.

Let's collaborate and explore how Advids can create engaging onboarding videos that transform new users into loyal customers. Our team's combined experience in user experience, instructional design, and visual storytelling ensures seamless and effective onboarding experiences that drive product adoption and reduce churn.

Case Studies

Customer onboarding video Examples From Our Portfolio

01

EY

EY Embryonic is a cloud-based platform that analyzes data to map out ecosystems and understand business trends. This video is designed to demonstrate how EY can help businesses make informed decisions about where to invest for future success.

Video Design - This video opens with an animation showing the earth with sectors blurring, highlighting the dynamic and evolving nature of business. It uses captivating graphics, with a red color scheme that suggests power and action. The video seamlessly transitions into a 3D animation of a globe with interconnected data points, which represents the complexities of the modern business world. This design creates a visually engaging and informative Customer onboarding video, guiding viewers through the key concepts of EY Embryonic.

The use of 3D animation, with its dynamic visual elements, helps communicate EY’s commitment to providing a sophisticated solution for navigating the complex landscape of business today. The red color scheme and graphics, combined with the powerful narrative, set a confident and innovative tone, positioning EY as a thought leader in the industry. The video effectively visualizes EY Embryonic as a powerful tool that can provide clarity and direction for businesses looking to navigate the ever-changing business environment.

02

AWS

AWS Lookout for Metrics automatically detects and diagnoses anomalies in business data, such as a sudden dip in sales revenue. This video is designed to introduce this powerful tool and explain how it works.

Video Design - The video uses simple animations and line art graphics to illustrate the concept of anomalies and how AWS Lookout for Metrics can be used to solve them. The video has a clean and modern design. This makes the video engaging, and easy to follow. The consistent use of a dark blue background provides a professional feel, making it a great customer onboarding video.

This video design effectively communicates the objective of the video. The use of simple animations and graphics is visually appealing and easy to understand. The narrative of the video explains how AWS Lookout for Metrics can overcome the challenges of detecting anomalies. The tone of the video is informative and professional, making it suitable for a business audience. The video design is effective at communicating the value proposition of the product.

03

Laborie

Laborie is a global leader in gastroenterology solutions. This video is designed to highlight their product portfolio and the innovative diagnostic solutions they offer.

Video Design - The video starts with a simple animation of a 3D globe with graphic elements, signifying the company’s global reach and the impact of their products. The style of the video is simple, clean, and professional, with the use of bold, clear graphics, and animated transitions. The video uses simple animation, a minimalist color scheme, and clear visual elements, making it a good Customer onboarding video.

This video effectively communicates Laborie’s objective of providing next-generation gastro solutions to professionals around the world. The minimalist design style and use of simple animation help maintain a professional tone while keeping the video engaging and concise. The video effectively emphasizes the company's commitment to delivering high-quality solutions for gastroenterology professionals.

04

Tyson Foods

Tyson Foods is dedicated to providing high-quality food while striving for continuous improvement in their sustainability efforts. This video is designed to highlight the company's commitment to responsible chicken raising practices and the innovative concept farm where they are implementing new ideas.

Video Design - This customer onboarding video showcases Tyson Foods commitment to sustainability through the use of simplified graphics and animation. The video employs a minimalistic, flat design style, utilizing simple shapes, clean lines, and limited color palettes, which create a clean, modern, and approachable look. The use of a magnifying glass to focus on the chicken further emphasizes the company's commitment to animal welfare.

The video's visual design effectively communicates the company's commitment to sustainability and its efforts to improve chicken raising practices. The simplicity and clarity of the visuals create a positive and reassuring tone, which resonates with consumers who are increasingly concerned about responsible food production. The video effectively conveys the message that Tyson Foods is making a positive impact on the world by improving animal welfare and fostering sustainability, ultimately driving the viewer to learn more about their commitment.

05

Cardinal Health

Cardinal Health is introducing a new line of incontinence products that are designed to provide more comfort and breathability. The new BreatheEasy technology offers a more balanced microclimate for improved skin health. This video is designed to highlight the benefits of BreatheEasy technology, showcasing how it can help people feel more comfortable and confident.

Video Design - The video features simple, bright, and friendly cartoon animations. The graphics and design elements are engaging and clear. This customer onboarding video uses simple, clean visuals and a friendly, approachable tone to communicate the core benefits of the product. It uses simple diagrams and illustrations to highlight the key features of the product, which helps to make the information more easily understood and relatable.

The video uses a clean visual style, incorporating bright colors and simple animations to communicate the message of improved skin health and comfort. It focuses on the product's key features, such as air-permeable wings and breathable backsheet, which are essential for maintaining a cool, dry, and comfortable microclimate. The video's overall tone is positive and encouraging, highlighting the benefits of using the new line of breathable incontinence products.

Transparent Pricing

How Advids pricing work for Customer Onboarding Videos?

Advids offers transparent, value-driven Customer Onboarding video pricing with fixed fees for predictable budgeting. We deliver a premium production experience with streamlined workflows, dedicated project management, creative strategy, and complete transparency with no hidden costs.

Take an example of a 60-second Customer Onboarding video designed to introduce a product, service, platform, or brand story. The goal: engage audiences, communicate value clearly, and drive stronger customer action.

Clean Design

$1000–1500

Simple, polished visuals with clean animation and clear messaging. Ideal for concise storytelling and effective audience engagement.

Engaging Visuals

$1500–2000

Enhanced motion graphics, dynamic transitions, and visually engaging scenes designed to increase viewer retention and brand recall.

Strategic Storytelling

$2000–3000

Combines compelling narratives, branded visuals, and data-driven messaging to create stronger emotional connection and audience trust.

Advanced Animation

$3000–4500

Features advanced animation techniques, premium motion design, and detailed visual sequences for a more immersive viewing experience.

Hybrid Approach

$4500–6000

Blends live-action footage, cinematic visuals, animation, and motion graphics to deliver a highly engaging and impactful final production.

Your Dedicated Team

What content team from Advids is assigned and their expertise?

At Advids, we dedicate a team of Customer Onboarding video specialists to illuminate your brand's message, blending creative storytelling with strategic marketing objectives to deliver Customer Onboarding videos that drive results.

Creative Director

Leads the project vision from initial concept and scriptwriting to final production, championing your brand's message through compelling storytelling and innovative visual communication.

Storyboard Artist

Visualizes the narrative flow, sketching key scenes and actions to create a dynamic blueprint, ensuring clarity and engagement for a captivating viewer experience.

Animator

Brings the storyboard to life using cutting-edge animation techniques to create visually stunning, engaging motion graphics and character animation.

Voiceover Artist

Provides the perfect voice to complement your message, conveying information clearly and engagingly while adding personality and emotion to connect with your audience.

Sound Designer

Creates a rich audio landscape that enhances emotional impact, expertly blending music, sound effects, and voiceover into an immersive auditory experience.

Video Editor

Polishes the final product, seamlessly integrating animation, voiceover, and sound design to ensure a smooth, professional result that maximizes visual appeal and engagement.

12 Years of Expertise

What experience Advids has in Customer Onboarding Video production?

Advids crafts engaging onboarding videos that seamlessly guide new users. We offer diverse video styles: screencasts, animations, interactive demos, and personalized welcomes. Our expertise in UX and video production delivers impactful onboarding videos, boosting user adoption and engagement. We research your audience and product to create smooth, engaging onboarding experiences.

We serve SaaS, FinTech, healthcare, e-learning, and e-commerce clients, transforming complex features into engaging onboarding videos. Our industry specialists create resonant videos that drive results. Our videos accelerate user activation and improve product engagement.

With 12 years' experience, we create effective onboarding resources like walkthroughs, tutorials, and Welcome Videos . We start each project with in-depth research of user behavior, product features, and best practices. We identify key hooks and learning objectives to create engaging, informative videos. Effective onboarding builds relationships and fosters community. Our team crafts engaging, informative videos using UI design, visual storytelling, and interactive elements. We collaborate closely with clients to meet their business objectives. We optimize your onboarding flow for a seamless user experience. Our goal is to drive customer success through effective onboarding. We create videos that boost Product adoption and reduce churn.

FAQ

Frequently Asked Questions

What's the ideal length for a new user welcome video?
An ideal welcome video for new users is concise, typically between 60-90 seconds, ensuring key information is quickly absorbed.
How can we simplify complex onboarding steps?
Complex onboarding steps can be simplified by breaking them into smaller, manageable parts, each explained clearly and concisely.
What script style works best for new user introductions?
A friendly, conversational, and enthusiastic script style is most effective for introducing new users to a platform or service.
How to keep new users engaged in the video?
Engage new users with dynamic visuals, a clear narrative, and a call to action, encouraging active participation.
How to make a great first impression with a welcome video?
A great first impression is made with high-quality visuals, a warm tone, and a clear, concise message.
What visuals best explain key product features to new users?
Screen recordings, animations, and graphics are effective for explaining key product features to new users.
How to use storytelling to connect with new clients in the video?
Storytelling connects with new clients by demonstrating how a product or service solves their specific problems.
How to showcase our brand personality in a welcome video?
Brand personality is showcased through consistent visual style, tone, and messaging in the welcome video.
What are the key elements of an effective new user welcome video?
Key elements of an effective welcome video include a clear welcome message, a product overview, and defined next steps.
How to visually represent a smooth new user journey?
A smooth new user journey is visually represented with a step-by-step approach using motion graphics.
How to use motion graphics to enhance the new user onboarding video?
Motion graphics enhance the onboarding video by making it more engaging and easier to understand.
What are the essential pre-production steps for the onboarding video?
Essential pre-production steps include scriptwriting, storyboarding, and visual planning, ensuring a well-structured video.
How to make the welcome video feel personal and relatable to new users?
A welcome video feels personal and relatable by using a friendly tone and addressing specific user needs.
How to highlight product benefits in a new user onboarding video?
Product benefits are highlighted by showing how they solve user problems and improve their overall experience.
How to visually represent brand values in a new user welcome video?
Brand values are visually represented through consistent design elements and messaging, reinforcing brand identity.
Customer Onboarding video Production

Struggling to get your message across?

An Customer Onboarding video can be the key. At Advids, we understand the power of clear communication and engaging visuals. We don't just create videos; we craft experiences that resonate with your audience and drive results.

  • Imagine a story that captivates your viewers from start to finish — that's what we deliver.
  • Our Customer Onboarding video Production process ensures your message is clear, concise, and memorable.
  • With Advids, you get a partner who is passionate about helping you achieve your goals through effective video.
Let Advids help you
Customer Onboarding video production illustration
Pre Production Guide

Production Process

Ready to create an amazing Customer Onboarding video? Before diving into script creation, we focus on pre-production — the crucial foundation for success. This detailed pre-production is crucial for your video content marketing strategy.

First, understand your audience, their needs, and what resonates with them.

Next, define clear objectives — what should your Customer Onboarding video achieve.

Then, identify your core message — what's the key takeaway you want to convey.

Our Customer Onboarding video Production process begins with a deep dive into your needs. As your Customer Onboarding video Production agency, we're here to guide you through every step. Effective product video production starts with a solid pre-production plan.