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30 Onboarding Product Tour Video Examples To Improve SaaS Adoption

Orko Roy
Last updated
Sep. 04, 2024

SaaS adoption is crucial for the success of any software company. It's the lifeblood that keeps the engine running, turning curious users into loyal customers. But getting users to fully embrace a new platform can be a challenge. Users may feel overwhelmed by features, unsure where to start, or simply lack the motivation to explore the full potential of the software.

From showcasing key features to demonstrating real-world use cases, onboarding product tour videos offer a powerful way to improve SaaS adoption and drive user engagement. Let's dive in.

1. Bandwidth

Bandwidth is a company that provides toll-free disaster recovery solutions. The video is designed to showcase Call Assure, a new product offering.

Video Design - The video utilizes a bold and minimalist design with a focus on the text. This helps to create a clean and professional look that is common in SaaS Onboarding Feature Breakdown Explanation Video. It uses graphic elements like an eye and a black background to highlight the "discover new insights" aspect of the product.

The design of the video is able to effectively communicate the goal and drive the call to action. It creates a feeling of urgency and professionalism. The overall tone of the video is motivational and inspiring and it emphasizes the benefits of using Bandwidth's Call Assure solution.

2. Papertrail

Papertrail is a safety management software company that provides a solution to make businesses 100% compliant. The video is designed to introduce Papertrail and explain how it helps businesses manage safety.

Video Design - The video is a SaaS Onboarding Product Video with a clean and simple visual style. Papertrail's brand is communicated using a cartoon-like style that is relatable. The green background creates a positive, reassuring environment, and the white figures are easy to follow. The video emphasizes its focus on safety and compliance with the use of green checkmarks, and white paper figures are used to represent documents and paperwork.

The video's visual style is able to communicate its objective by highlighting the paperwork associated with safety management and then showing how Papertrail simplifies the process. The tone of the video is reassuring and informative, focusing on the benefits of using Papertrail to avoid unnecessary stress associated with paperwork and to ensure 100% compliance.

3. Hotjar

Hotjar is a tool that allows you to understand your customer's behavior on your website. This video is designed to introduce the "highlights" feature that allows you to cut out snippets of recordings and heatmaps for better collaboration with your team.

Video Design - The video is a SaaS Onboarding Walkthrough Overview Video, which is visually engaging, and shows how to use the "highlights" feature for organizing and sharing insights with the team. The video uses bold font, clear visuals, and bright colors like red, yellow, and green for a cleaner, modern look. The white background and simple graphics keep the video focused on the content, making it easy to follow.

The video clearly demonstrates how the "highlights" feature works using real-world examples, helping users understand its value and how they can benefit from it. The video is not promotional, but focuses on the functionality and value of the product, emphasizing the simple and easy-to-use approach of the "highlights" feature. The graphics, animations, and colors create a light-hearted and friendly tone that makes the video more engaging for the target audience. This approach effectively communicates the key message of the video, showcasing the benefit of the "highlights" feature while maintaining a friendly and informative tone.

4. OpenText

OpenText is a software company that helps businesses streamline their invoice processes. This video is designed to explain the importance of e-invoicing mandates for businesses, which are becoming increasingly common worldwide.

Video Design - The video incorporates various minimalist graphic elements to illustrate the subject, such as a laptop outline, simplified icons of documents, clouds, and country flags. The graphic style of the video leans towards the simplified and clean minimalist style of visual language, which is a popular choice for SaaS Onboarding Product Video. This is a simple, well-animated video that has clear visuals that enhance the information that is being shared. The video design features a mix of blue and white colors, which helps to create a sense of trust and professionalism.

The video's visual style is able to clearly communicate the importance of e-invoicing mandates to businesses. The use of a timeline helps to illustrate the increasing number of countries that are adopting these mandates, and the simple, clean graphic design helps to make the information easy to understand. The video's overall tone is reassuring and informative, which helps to build confidence in OpenText's e-invoicing solution.

5. Oracle

Oracle is a company that helps organizations in the construction and engineering industry navigate the changes brought about by new technology. This video is designed to showcase how Oracle is helping companies adapt to this new era, and the benefits they can expect by adopting new technologies.

Video Design - This video uses a mix of animated graphics and isometric illustrations to depict the various aspects of digital transformation in the construction and engineering industry. This design style makes the video engaging by illustrating the complex concepts in a way that is easy to understand. The use of a clean white background and a limited color palette helps the visual elements stand out, creating a clear SaaS Onboarding Product Video, which is concise and informative.

The video effectively communicates the goal of digital transformation in the construction and engineering industry by utilizing a futuristic tone, depicting a seamless flow of information and a connected worksite. This is achieved through a combination of visual elements, including the use of abstract graphics and isometric illustrations that depict the integration of different technologies, such as cloud computing, AI, and drones, within the construction process. This creates a sense of a future where data is readily available and information is shared seamlessly, resulting in a more efficient and streamlined workflow.

6. CSIRO

CSIRO has created a video that aims to provide a better understanding of Australia's physical economy and explore various futures for the country. The video is designed to provide insightful information on potential global drivers and their impact on Australia.

Video Design - The video utilizes a simple and engaging design style. The graphics are bold and visually appealing, with a bright color palette that reflects the optimistic tone of the video. The use of a flat design style, combined with animated elements such as a map and a calendar, enhances the clarity of the message and creates a visually impactful "SaaS Onboarding Feature Capability Guide Video."

The design of the video effectively communicates the objective by emphasizing the importance of planning and understanding future possibilities. The bright color palette and animated elements create a positive and encouraging tone. The video's narrative is focused on the need for strategic thinking and the use of data to inform decisions. The use of visual metaphors such as the map and the calendar visually represent the complex nature of future planning, further enhancing the video's engagement and appeal.

7. Comarch

Comarch provides a Smart Metering solution for factories, enabling remote reading of meters for various utilities, including water, gas, electricity and industrial gases. This video is designed to help potential customers better understand how this system works and the potential benefits it offers.

Video Design - This video is a SaaS Onboarding Feature Walkthrough Demonstration Video that features simple, bold graphics, vibrant blue color scheme and clean lines. The video showcases how the Smart Metering system operates in a factory setting by using simplified factory and machine illustrations. This approach makes it easy for viewers to understand the system without overwhelming them with technical details. It uses a mix of static and animated illustrations, showcasing the functionality and advantages of the Smart Metering solution in a clear and concise manner. The animation style is simple and engaging, making the video easy to follow, even for those unfamiliar with the technology.

The video's style effectively communicates the benefits of the Smart Metering solution, such as identifying leaks and anomalies, reducing operating costs, and automating maintenance. It emphasizes the solution's ability to prevent downtime by providing real-time data on resource usage. The video is informative and accessible, allowing viewers to grasp the solution's value without requiring technical expertise. The straightforward design and animation enhance the video's clarity, making it an effective tool for onboarding potential customers and demonstrating Comarch's Smart Metering solution.

8. Coinbase

Coinbase Earn aims to make learning about cryptocurrencies engaging, with the goal of making it more accessible. The video is designed to inform users about Celo, a platform that strives to make financial tools accessible for anyone with a mobile phone.

Video Design - This video utilizes simple, clean visuals. The use of light blue and yellow lines helps connect different components of the Celo platform. The video adopts a SaaS Onboarding Guided Walkthrough Video style with minimal text and clear graphics. Each step is explained with concise text overlaid on the animation, which is further enhanced by a cheerful, upbeat tone.

The video effectively communicates its objectives through visual design. The clean animation and light color palette create a non-intimidating atmosphere, easing new users into the world of crypto. It effectively shows how Celo works while promoting a positive and optimistic tone, encouraging viewers to explore the platform and learn more.

9. Cargill

Cargill is working with DSM to help food and beverage manufacturers reduce sugar content in their products. This video is designed to showcase the importance of sugar reduction and how Cargill is leading the way.

Video Design -
The video uses a simple and clean design style with bright colors and bold graphics. The graphics are clear and easy to understand. These graphics and the simple animation style make it a good SaaS Onboarding Platform Overview Explainer Video.

The video uses a bright color palette and simple illustrations to communicate the message. The bright green background makes the white and yellow elements stand out. The graphics are clean and minimalistic, focusing on the core message. The video is concise and to the point, focusing on the problem of excess sugar consumption and Cargill's solution to the problem. The tone of the video is upbeat and encouraging, emphasizing the positive impact of reducing sugar.

10. Nutrition International

Nutrition International is a Canadian based organization dedicated to providing vitamin A to children, helping them to grow stronger and healthier. The video is designed to demonstrate the significant impact this organization has made by distributing over 10 billion capsules.

Video Design - This video is a SaaS Onboarding Platform Overview Walkthrough Video that uses animated graphics to tell a compelling story. The video design uses a minimal color palette and features simple line drawings of objects like bottles of vitamin A, a map of Canada, and a globe. This approach is effective in communicating the message about Nutrition International's work, and creating a friendly, approachable tone.

The visual style of the video communicates the objective by demonstrating how Nutrition International is impacting the lives of children around the world. The video's tone is lighthearted, but also conveys a serious message about the importance of Vitamin A. The animation style reinforces this tone, keeping the viewer engaged in the story of the organization's work. The combination of animation and graphics makes for a memorable and informative viewing experience, effectively conveying the goal of the video and showcasing the positive impact that Nutrition International has made in the lives of millions of children.

11. U.S. Bank

U.S. Bank is a financial institution that provides banking services to its customers. This video is designed to promote the bank's new data security feature, My Controls.

Video Design - This video is a "SaaS Onboarding Interface Walkthrough Explainer Video" that utilizes simplified animations, bright colors, and clean graphics. It uses a sleek, modern design style that is consistent with the U.S. Bank brand. The animation depicts a user interface on a blue background, with red accents highlighting key points, like the bank logo. The simplicity of the design allows the user to focus on the new feature and how it works.

The video clearly explains the benefits of My Controls by visually showing how a user can control the access to their financial information. It uses animated, easy to understand, graphics to highlight each step of the process, and provides a clear explanation of the new feature. The visual style and animation style of the video is both informative and engaging, making it easy for users to understand the Value Proposition of the new feature. It emphasizes the importance of data security and control, which is critical for any financial institution. The video's tone is confident, reassuring, and friendly. It highlights the bank's commitment to its customers' data security, making them feel confident about using U.S. Bank's products and services. The simplicity of the design is intentional, as it allows the user to focus on the main feature. The video is clearly designed to engage and inform the audience about My Controls, and is a good example of a SaaS Onboarding Interface Walkthrough Explainer Video.

12. Klear

Klear simplifies business by integrating Sage 100 with popular eCommerce platforms. This video is designed to showcase the benefits of their "IN-SYNCH" module.

Video Design - This video has the appearance of a SaaS Onboarding Guided Walkthrough Video and uses simple but vibrant flat design graphics. A dynamic, colorful palette is used, and the clean minimalist aesthetic provides an engaging experience for the viewer. The presentation is fast paced and concise, highlighting the key benefits of the product.

The use of simple, animated graphics and clear text is effective for this type of video. They effectively use contrasting colors and bold text to communicate information quickly and clearly. The use of a playful, friendly tone, as well as the emphasis on connecting with any eCommerce platform, helps viewers understand the ease and flexibility of using IN-SYNCH. The video leaves the viewer with a positive impression of the product, and drives viewers to learn more about this solution for Sage 100.

13. SilverCloud

SilverCloud is a digital mental health company that helps improve well-being. This video is designed to showcase the SilverCloud platform and how it can help users.

Video Design - This is a clean, modern SaaS Onboarding Interface Walkthrough Overview Video. The graphics are simple and professional, featuring bright colors and clean lines. The video uses a combination of animation and live-action footage to guide users through the platform.

SilverCloud's platform utilizes a simple and straightforward design that makes it easy for users to navigate and access the content they need. The video emphasizes the ease of use and accessibility of the platform, highlighting how users can log in and access program modules, watch videos, and track their progress. The tone of the video is positive and encouraging, conveying the message that users can take control of their mental health and well-being. This visual style is able to communicate the objective of the video, showcasing the platform and its user-friendly features, encouraging individuals to engage with the programs.

14. Fujitsu

Fujitsu Work Life Shift is a solution that addresses the challenges of a changing workplace, where the boundaries between work and home life are blurring. This video is designed to communicate the importance of a flexible and resilient organizational culture to help businesses thrive in this new era of work.

Video Design - Fujitsu has created a SaaS Onboarding Product Video, featuring a simple yet engaging animated style. The video's visual design is clean, with bright colors and bold outlines. The animation is fluid and uses simple transitions to guide the viewer through the narrative. The animation and graphics effectively communicate the complexities of working from home, including the challenges of maintaining a work-life balance.

The video's simple animated style and relatable characters are effective in communicating the challenges and benefits of a flexible work environment. Fujitsu Work Life Shift is presented as a solution that can help organizations adapt to the evolving workplace by empowering employees to be more productive and engaged. This tone is further reinforced by the upbeat music and positive messaging throughout the video.

15. Accenture

Accenture is a global professional services company, providing a wide range of services and solutions, including artificial intelligence. This video is designed to educate viewers about the concept of predictive analytics, an important part of Artificial Intelligence.

Video Design - This is a SaaS Onboarding Product Video. The video uses clean and modern graphics, with a bright color palette and simple, easily understood visuals, featuring a cartoon-like style of characters and objects. The visual design is well-suited for its audience, promoting a sense of playfulness and understanding for a complex subject.

The video uses a combination of animated graphics and simple, concise narration to explain the concept of predictive analytics. The use of graphics helps to illustrate the process and simplify complex concepts. The narrator uses plain language, avoiding technical jargon and making the topic accessible to a wide audience. The overall tone is upbeat, engaging, and informative, reflecting a modern and innovative approach to learning. This engaging and easy-to-understand approach makes the video ideal for viewers new to the concept, introducing a complex topic in a clear and approachable way.

16. Roche

Roche is a company that creates innovative medicines and diagnostics to help patients globally. This video is designed to explain how inflammation contributes to disease progression in MS.

Video Design -
This video uses simplistic illustrations and animations to visually communicate information. The animated graphic uses a home as a metaphor for the central nervous system. This is a good SaaS Onboarding Interface Capability Demonstration Video, as it highlights the various elements in an effective and clear way.

The video uses a bold color palette with simple graphics. The combination of a strong color palette and simplistic animation style helps to drive home the visual element. The narrative of the video uses a metaphor that is easy to understand, helping to effectively explain the complex concepts of disease progression in MS. The use of metaphors in the video makes it engaging, relatable and easy to understand, resulting in a positive experience for the viewers.

17. Dimensional

Dimensional is an investment firm focused on providing financial solutions for the future. This video is designed to show investors a new way to approach retirement planning.

Video Design - The video utilizes a SaaS Onboarding Product Video style. It features a simple and clean design with bright color tones. The video's design is heavily inspired by the idea of a road, symbolizing the journey to retirement. The road is full of visual elements that symbolize the risks and uncertainties that may arise during the retirement journey. These elements are highlighted with yellow and black caution signs for a more impactful presentation.

The video's visuals effectively communicate the message and its objective. The graphic style is simple and engaging, and it is able to visually drive the message home. The video's tone is positive and reassuring, and it helps to ease concerns about the future of retirement planning.

18. Insight

Insight is a digital innovation company, offering solutions for the manufacturing industry. The video is designed to showcase how technology and manufacturing work together.

Video Design - Insight uses 3D graphics to illustrate its solutions for the manufacturing industry. The video incorporates paper-like textures and subtle lighting, which gives the video a sleek, clean, and sophisticated look. The visual design gives the video a SaaS Onboarding Product Video feel. The video is simple yet effective, highlighting the key trends in the manufacturing industry, such as robotics, automation, and predictive analytics.

The visual design of the video is able to communicate the objective of the video through a simple and engaging story of innovation. The video uses bold, minimalist imagery and clean animations to highlight the evolution of manufacturing. The tone of the video is upbeat and optimistic, emphasizing the potential of digital innovation for manufacturers.

19. Google

Google is a powerful tool for managing business profiles on Google Search and Maps. This video is designed to educate business owners and managers on how to manage their profiles.

Video Design - The video utilizes a simple, modern design, common with the Google brand. Using minimal text and a simple graphic style, it showcases a user-friendly, straightforward visual approach. This style is ideal for a SaaS Onboarding Interface Capability Overview Video as it clearly communicates a simple process, and an easy to understand solution. The video demonstrates a mobile-friendly user experience, further emphasizing the platform's ease of access and functionality.

The video uses clear visual cues to guide the viewer through the process, making it easy to understand the steps required to manage a business profile. Using minimal text in the video and simple icons and arrows to highlight the steps makes the overall visual experience streamlined. The animation style conveys a professional yet inviting feel, which is important for the business owner. The video utilizes a neutral, informational tone, which further reinforces the platform's functionality and ease of use. By using a neutral tone, the video removes any doubts that the user will experience challenges or obstacles. The video provides a clear and concise explanation of the process, reassuring the user of their ability to complete the tasks with ease.

20. Capital One

Capital One Business offers a feature to pay vendors directly from your Capital One Business account. This video is designed to demonstrate the ease and convenience of using this feature for business owners.

Video Design - This video features a SaaS Onboarding Interface Overview Guide Video design. The video uses bold graphics and bright colors for the interface, visually guiding the user through the process. The graphics provide visual clues to help the viewer understand how to use the vendor payment feature. The bright colors and bold graphics create a welcoming and user-friendly tone.

The visual style of the video is bright and engaging, communicating the convenience and ease of use of this feature. The video highlights the ability to manage payments online using a Capital One Business card and features a clear explanation of how to pay vendors. This tone encourages viewers to learn more about the Capital One Business account and discover the various benefits offered.

21. Panduit

Panduit is a cybersecurity software company that provides a comprehensive solution for protecting computers. The video is designed to raise awareness about the growing problem of software vulnerabilities and the importance of using an update manager to keep software up-to-date.

Video Design - The video uses a simple, but effective design style. This is a SaaS Onboarding Product Video that clearly explains the benefit of using the product. The video makes use of bright colors and clean lines, which creates a visually appealing and engaging experience. The animation is well-done, with smooth transitions and clear visuals that are easy to understand. The use of text overlays and icons helps to reinforce the key points and keep viewers engaged.

The video is able to communicate its message effectively through the use of engaging graphics and a friendly tone. The use of statistics and examples helps to highlight the importance of updating software and the benefits of using Panduit. The video uses a lighthearted tone to make the topic of cybersecurity more approachable, and it ends with a call to action to learn more about the product. The overall design and animation of the video helps to drive the video goal of persuading viewers to learn more about Panduit.

22. AARP

AARP is a non-profit organization that provides resources and information for people over fifty. This video is designed to help people learn how to replace their Social Security card.

Video Design -
The video has a simple design that utilizes bright colors, icons, and clear text, making it a good SaaS Onboarding Product Video. AARP uses clear text and icons, such as a phone, fingerprint, and checkmark, to clearly communicate the process of replacing a Social Security card. The graphic style is straightforward and easy to understand, with a clean and modern design.

The video is designed to be engaging and informative, explaining the steps involved in replacing a Social Security card. The visual design is clean and simple, making the video easy to watch and understand. The video's tone is helpful and reassuring, making the process of replacing a Social Security card seem less daunting. The video clearly outlines the benefits of using an online account to request a new card and reinforces AARP's helpful resources and information available on their website.

23. CommentSold

CommentSold simplifies online shopping by automating many of the processes involved. This video is designed to introduce the product and its key features to potential customers.

Video Design - The video utilizes a colorful and engaging visual style, typical of SaaS Onboarding Product Videos, using a variety of graphic elements such as icons, illustrations, and transitions to explain the functionalities of the product. This style creates a clean and modern feel and is effective in presenting complex information in an easily digestible format.

This video effectively communicates the benefits of CommentSold's solution by highlighting its ability to streamline the online shopping experience. The use of colorful graphics and simple animations makes it accessible to a broad audience and ensures the video has a positive and inviting tone. The visual design of the video focuses on the key features of CommentSold, such as its ability to manage orders from multiple channels, with a focus on ease of use and accessibility. The fast pace and dynamic nature of the video work well to achieve the goal of attracting attention and conveying the key points quickly.

24. Cegid

Cegid offers software for the retail industry, helping companies improve their skills. This video is designed to demonstrate how Cegid is strengthening its support to answer questions about the use, configuration, and improvement of the software.

Video Design - The Cegid video uses a simple, engaging design with bold colors and bright graphics, focusing on the user experience of its software. These elements make it an effective SaaS Onboarding Interface Capability Overview Video. The use of flat design with graphic elements, such as the hands giving thumbs up on the screen, conveys a fun and playful tone.

The video's clean design and simplistic animation style allows the message to be easily understood. The animated hand gestures on the screen and simple imagery make the video informative while keeping the viewer engaged. Cegid is using a straightforward approach in the video to make it clear, engaging, and easy to understand for its retail audience.

25. Velo

Velo is a blockchain based financial protocol enabling digital credit issuance and borderless asset transfer for businesses using a smart contract system.

Video Design -
The video uses a modern and sleek design. This is achieved through dark background with a clean and minimal design, with black and white color palette, along with yellow accents. The video highlights the key features and benefits of Velo in a concise and engaging manner, including elements like graphs, charts, and data visualizations. The overall style feels like a SaaS Onboarding Interface Overview Guide Video with a clear focus on showcasing the data insights and capabilities.

The design of the video effectively communicates the objective of the video, which is to showcase Velo's capabilities and benefits to a potential audience. The visual style is engaging and informative, and the clear and concise messaging drives the video's call to action, which is to learn more about Velo. The tone of the video is professional and confident, while also conveying a sense of trust and reliability, which is important when presenting a product in the financial industry.

26. Blatchford

This video showcases how prosthetic products with integrated elevated vacuum function and how perforated liners can enhance user experience. It delves into the mechanics of vacuum generation within the socket and how the act of walking actively contributes to this process. Additionally, it highlights the significance of a Silcare Breathe Liner in augmenting the vacuum's strength and overall effectiveness.

The video employs a 3D animation style that effectively demonstrates the intricate workings of the prosthetic leg and vacuum system. The use of vibrant colors and clear visuals aids in comprehending the complex mechanisms at play. The animation seamlessly transitions between different views, providing a comprehensive understanding of the product's functionality. Furthermore, the incorporation of text overlays and voice-over narration ensures viewers grasp the key concepts and benefits of the technology.

In conclusion, the video's design style excels in its role as an informative piece. By combining informative visuals with concise explanations, it effectively educates viewers about the innovative features and advantages of Blatchford's prosthetic solutions. The video's clarity and engaging presentation make it an invaluable tool for both amputees and healthcare professionals seeking to understand the intricacies of elevated vacuum technology and its impact on prosthetic users.

27. Atlas Copco

Atlas Copco is a global leader in industrial productivity, offering innovative solutions and services that help customers achieve their goals. This video is designed to introduce a flexible and compact control system for fastening applications called the PF6 FlexSystem.

Video Design - This is a SaaS Onboarding Platform Overview Explainer Video that utilizes minimal graphics to clearly showcase the system's efficiency. A 3D rendered animation with transparent panels allows for detailed visuals of the PF6 FlexSystem, and the robotic arm and power head are clearly labeled, emphasizing the system's core components. The video also incorporates white text on a black background to indicate the different variants of the PF6 FlexSystem and its individual elements, ensuring clarity and organization.

This video effectively communicates the benefits of the PF6 FlexSystem by highlighting its flexibility and efficiency, making it a compelling and informative overview. The clean visuals, simple animations, and clear labeling allow viewers to grasp the system's core functionality, making it engaging for a diverse audience, particularly those in manufacturing industries.

28. Axis Bank

Axis Bank is a banking and financial services company that offers online mutual fund investing to its customers. This video is designed to show how easy it is to invest in mutual funds with Axis Bank.

Video Design - The video is a "SaaS Onboarding Interface Capability Demonstration Video" that showcases the user experience of Axis Bank's mobile and internet banking platforms. It uses a clean and minimalist design style with a focus on white space and simple illustrations. The video design elements include bold typography, simple animations, and easy-to-understand graphics. The video highlights the key features of the platforms and how they can be used to invest in mutual funds.

The visual style effectively communicates the goal of the video by showing viewers that investing in mutual funds through Axis Bank is easy and convenient. The video is designed to be engaging and informative. The simple animations, clear graphics, and simple instructions make the video easy to understand. The tone of the video is professional and confident, which makes viewers trust Axis Bank as a reliable and secure option for investing.

29. Mint

Mint is a financial management app that helps users track their spending, budgeting, and credit score. This video is designed to demonstrate how the Mint app can help users gain a better understanding of their spending habits.

Video Design - This SaaS Onboarding Feature Walkthrough Demonstration Video uses a clean and minimalist visual design. The video incorporates a combination of animation and screen recordings to demonstrate the features. The use of bright, vibrant colours, such as a deep green and a light green, creates an inviting and user-friendly feel. This colour palette aligns with the theme of growth and financial well-being.

The video's visual style and approach help communicate the objective of making personal finance simple and accessible. By focusing on clear, concise visuals, Mint emphasizes the key benefits and features that will help users take control of their finances. The overall tone is upbeat and reassuring, showcasing how the app provides helpful insights without being overwhelming or intimidating.

30. Medtronic SaaS Onboarding Product Video

Medtronic is a company that develops medical devices and therapies, and their video is designed to show how to upgrade an insulin pump.

Video Design - The video uses simple animations and illustrations. Flat graphics are used in the design of the video, and the video uses a simplistic, modern design to highlight the insulin pump features. This style works well as a SaaS Onboarding Platform Overview Explainer Video, as it allows viewers to easily understand the process of upgrading the pump.

The video's clear design and simple visuals communicate the objective of the video. The straightforward animation and clean illustrations make the process of updating the pump appear effortless. This helps to alleviate any apprehension viewers may have regarding the update process, and it encourages them to take action and learn more about the update. The tone of the video is professional, friendly, and approachable. The simple, easy-to-understand narrative and animation contribute to the overall positive and reassuring message, and the video's style effectively promotes the product.

Key Takeaways


SaaS Onboarding Video Content


SaaS Onboarding Video Content


Crafting a compelling SaaS onboarding product video goes beyond simply listing features. It's about creating an experience that resonates with your target audience and guides them towards successful product adoption.
Understanding Your Audience: Start by deeply understanding your ideal user. What are their pain points, motivations, and expectations? Aligning your video content with their needs is paramount, as it ensures the video speaks directly to their challenges and aspirations.
Showcasing Value: Clearly articulate your product's core features and how they directly address user challenges. Instead of just listing features, emphasize the tangible benefits users gain, such as increased efficiency, cost savings, or improved decision-making.
Crafting a Narrative: Emphasize your product's unique value proposition compared to competitors. Illustrate the customer journey, guiding viewers through the steps from initial awareness to successful product adoption. This creates a cohesive and engaging experience.
User Experience Focus: Focus on delivering a seamless and intuitive user experience within the video itself. Provide step-by-step guidance through the onboarding process, ensuring users feel comfortable and confident using your product.
Driving Action: Conclude with a clear and compelling call to action, prompting viewers to take the next step. This could be signing up for a free trial, scheduling a demo, or exploring specific features. The call to action should be aligned with the overall goal of the video and the stage of the customer journey.

SaaS Video Use Cases


Diverse SaaS onboarding product video styles cater to specific use cases, maximizing engagement and impact throughout the customer journey.
Explainer Videos: Ideal for introducing your product and its value proposition to a new audience. They excel at explaining complex concepts in a concise and engaging manner, often using visuals and metaphors to simplify understanding.
Demo Videos: Provide a comprehensive walkthrough of your product's key features and functionalities in action. They showcase its capabilities and user interface, giving potential customers a clear understanding of how the product works.
Tutorial Videos: Offer step-by-step instructions on using specific features, empowering users to maximize product value and troubleshoot common challenges. They are particularly useful for complex features or workflows.
Animated Videos: Engage viewers with visually appealing animations, simplifying complex concepts or showcasing product benefits in a memorable way. They can be particularly effective for abstract concepts or for adding a touch of creativity to your onboarding.
Live Action Videos: Add a human touch and authenticity to your video content, featuring real users or team members sharing their experiences and insights. They can be particularly effective for building trust and credibility.
Interactive Videos: Encourage active participation by allowing viewers to engage with your video content, exploring different options and paths based on their preferences. This can lead to a more personalized and engaging onboarding experience.
Screencast Videos: Capture your screen and voiceover to demonstrate product functionality, providing a clear and concise visual guide for users. They are particularly useful for showing specific workflows or troubleshooting steps.
Testimonial Videos: Build credibility and trust by showcasing real customer experiences and positive feedback, highlighting the product's impact and effectiveness. They can be powerful tools for influencing potential customers.
Case Study Videos: Dive deeper into successful implementations of your product, demonstrating its value and ROI for specific customers or industries. They provide concrete evidence of your product's capabilities.
Product Update Videos: Keep users informed about new features, updates, and improvements, fostering engagement and excitement around product evolution. They can help drive adoption of new features and keep users engaged with your product.

SaaS Video Marketing Integration


Integrating your SaaS onboarding product video across multiple marketing channels amplifies its reach and impact, maximizing engagement and driving conversions.
Website Integration: Embed your video prominently on your landing page, product page, or blog posts. This captures visitor attention and provides valuable product insights directly where potential customers are looking for information.
Social Media Promotion: Share your video on platforms like YouTube, LinkedIn, and Twitter, leveraging social media's reach to engage your target audience. Tailor your messaging and calls to action to each platform's unique audience.
Email Marketing: Include your video in email newsletters, welcome emails, or drip campaigns, providing valuable content that educates and engages subscribers. Use compelling visuals and subject lines to encourage clicks.
Paid Advertising: Run video ads on platforms like Google Ads or Facebook Ads, targeting specific demographics and interests to maximize reach and conversions. Use retargeting to reach viewers who have previously interacted with your video.
Content Marketing: Embed your video in relevant blog posts, articles, or case studies, providing context and enhancing the value of your written content. This can help increase engagement and time spent on your website.
Landing Pages: Use your video as a central element on landing pages, capturing leads and driving conversions by showcasing your product's value proposition. Use a clear call to action to encourage visitors to convert.
Webinars & Events: Incorporate your video into webinars or industry events, providing a visual demonstration of your product and engaging attendees. This can be a powerful way to generate leads and build brand awareness.

SaaS Video Storyline Resonance


A compelling storyline is crucial for captivating your target audience and conveying your SaaS product's value.
Know Your Audience: Clearly identify your ideal user, understanding their pain points, motivations, and aspirations. This understanding forms the foundation of your story, allowing you to create a narrative that resonates with their experiences.
Establish the Problem: Emphasize the specific challenges your target audience faces, creating a relatable pain point that resonates with their experiences. This helps viewers connect with the story on an emotional level.
Introduce the Solution: Seamlessly transition to showcasing how your SaaS product provides a solution to the identified problem, highlighting its key features and benefits. This demonstrates the value of your product in a clear and concise way.
Showcase Tangible Benefits: Illustrate the positive outcomes users experience by using your product, such as increased efficiency, cost savings, or improved decision-making. This helps viewers visualize the impact your product can have on their lives or businesses.
Build Credibility: Build credibility and trust by sharing real-world examples or testimonials of successful product implementations, demonstrating its impact. This provides social proof and reinforces the value proposition.
Drive Action: Conclude with a clear and compelling call to action, prompting viewers to take the next step, such as signing up for a free trial or exploring specific features. This ensures that viewers know what to do next and encourages them to take action.

SaaS Video Brand Alignment


Maintaining brand consistency throughout your SaaS onboarding product video is crucial for reinforcing your brand identity and creating a cohesive experience.
Consistent Branding: Ensure your video prominently features your brand's logo, colors, fonts, and messaging, creating a visually consistent experience. This helps viewers recognize and connect with your brand.
Visual Style: Choose a visual style and color palette that complements your brand's aesthetic and resonates with your target audience. This creates a visually appealing and memorable experience.
Typography & Music: Select legible fonts that reflect your brand's personality and music that sets the right tone and complements your video content. These elements contribute to the overall brand experience.
Voiceover & Messaging: Use a voiceover that matches your brand's tone and style, ensuring your messaging is clear, concise, and aligned with your brand voice. This creates a consistent and professional impression.

SaaS Video Effectiveness Measurement


Measuring the impact of your SaaS onboarding product video is crucial for optimizing its effectiveness and demonstrating its ROI.
Video Views & Watch Time: Track the number of video views and the average duration viewers spend watching. This provides insights into audience engagement and content relevance. Low watch time may indicate that the video is not engaging or relevant to viewers.
Click-Through Rate (CTR): Monitor the percentage of viewers who click on your call to action. This indicates the effectiveness of your messaging and prompting action. A low CTR may suggest that the call to action is not clear or compelling enough.
Conversion Rate: Track the percentage of viewers who take the desired action, such as signing up for a free trial or requesting a demo. This measures the video's impact on conversions. A low conversion rate may indicate that the video is not effectively conveying the value of your product.
User Feedback: Collect feedback from viewers through surveys, polls, or comments, gaining valuable insights into their impressions, preferences, and suggestions for improvement. This can help you identify areas where the video can be improved.
Product Adoption Metrics: Analyze key product adoption metrics, such as user sign-ups, feature usage, and retention rates, correlating video engagement with product usage. This helps you understand how the video is impacting product adoption.

SaaS Video Customer Journey Impact


Strategically placing your SaaS onboarding product video at key touchpoints throughout the customer journey maximizes its impact and effectiveness.
Welcome Screen: Greet new users with a brief video overview of your product, setting the stage for a positive onboarding experience. This can help users feel welcomed and excited to get started.
Product Tour: Guide users through the key features and functionalities of your product, providing a comprehensive understanding of its capabilities. This can help users get familiar with the product and its interface.
Feature Highlight: Showcase specific features and their benefits in a compelling way, encouraging users to explore and adopt them. This can help drive adoption of specific features and increase user engagement.
Tutorial Video: Offer step-by-step instructions on how to use specific features of your product, empowering users to maximize its value. This can help users overcome any challenges they may be facing and get the most out of your product.
FAQ Video: Address common customer questions and concerns, providing quick and accessible solutions. This can help reduce support tickets and improve customer satisfaction.
Support Video: Provide guidance and troubleshooting tips for users who need assistance, reducing support tickets and improving customer satisfaction. This can help users resolve issues quickly and easily.
Success Story: Showcase real-world examples of successful product implementations, building credibility and demonstrating its impact. This can help inspire users and show them the potential of your product.
Case Study: Highlight the impact of your product on specific customers or businesses, providing detailed insights into its value and ROI. This can be a powerful tool for convincing potential customers of your product's value.
Testimonial Video: Feature positive customer feedback and reviews, building trust and credibility with potential customers. This can help potential customers feel more confident in their decision to try your product.

SaaS Video Pain Point Solutions


Addressing customer pain points directly in your SaaS onboarding product video builds trust and demonstrates your understanding of their challenges.
Identify Pain Points: Conduct thorough research to understand the common challenges and frustrations your target audience faces, using surveys, customer feedback, and market analysis. This will help you tailor your video content to their specific needs.
Showcase Solutions: Clearly demonstrate how your product directly addresses these pain points and provides effective solutions, highlighting relevant features and benefits. This shows viewers that you understand their challenges and have a solution.
Provide Evidence: Use data, testimonials, or case studies to support your claims and build credibility, showcasing the tangible results your product delivers. This helps viewers believe that your product can actually solve their problems.
Offer Support: Conclude by providing contact information or resources for users who need additional assistance, ensuring they feel supported throughout their journey. This shows viewers that you are there to help them succeed.

SaaS Video Platform Optimization


Optimizing your SaaS onboarding product video for various platforms and devices ensures a seamless viewing experience for all users.
Video Format & Resolution: Choose a widely compatible video format (e.g., MP4) and ensure high resolution for optimal viewing on different screen sizes. This ensures that your video looks good on any device.
Video Length & Compression: Keep your video concise and engaging, considering attention spans and optimizing for fast loading times on various devices. This prevents viewers from getting bored or frustrated with slow loading times.
Video Captioning & Accessibility: Add captions to your video to make it accessible to viewers with hearing impairments and ensure compatibility with assistive technologies. This makes your video accessible to a wider audience.

SaaS Video Trust Building


Building trust and credibility is paramount when introducing your SaaS product to potential customers. Your onboarding video plays a crucial role in achieving this.
Showcase Expertise: Demonstrate your deep knowledge and understanding of your product, industry, and customer challenges, positioning yourself as a trusted advisor. This helps viewers believe that you are an expert in your field.
Demonstrate Value: Clearly articulate the tangible benefits and value your product offers to customers, highlighting its impact on their business or personal lives. This shows viewers that your product is worth their time and investment.
Highlight Success Stories: Share real-world examples or testimonials of successful product implementations, showcasing its effectiveness and positive outcomes. This provides social proof and builds confidence in your product.
Provide Transparency: Be open and honest about your product's capabilities and limitations, building trust through authenticity and clear communication. This shows viewers that you are trustworthy and upfront about your product.

SaaS Video Conversion & Churn


A successful SaaS onboarding product video not only engages viewers but also drives conversions and fosters long-term customer retention.
Compelling Storyline: Captivate viewers with a relatable narrative that highlights their pain points, introduces your product as the solution, and showcases its benefits. This helps viewers connect with your product on an emotional level.
Clear Call to Action: Guide viewers towards the desired action, such as signing up for a free trial or contacting sales, with a clear and compelling call to action. This ensures that viewers know what to do next and encourages them to take action.
User-Friendly Interface: Showcase your product's intuitive design and ease of use, instilling confidence in viewers and encouraging them to explore its features. This helps viewers believe that your product is easy to use and learn.
Value-Driven Content: Focus on the tangible benefits and value your product offers to users, addressing their needs and demonstrating its impact on their lives or businesses. This shows viewers that your product is worth their time and investment.
Positive User Experience: Create a seamless and enjoyable viewing experience that reflects the positive experience users can expect from your product. This helps viewers associate your product with positive emotions.

SaaS Welcome Screen Video


A welcome screen video is the first impression new users have of your SaaS product, so it's crucial to make it count.
Keep it Brief and Engaging: Welcome users with a short and visually appealing video that highlights the core value proposition of your product. Avoid overwhelming them with too much information at this stage.
Set the Tone: Establish a friendly and welcoming tone that reflects your brand personality. This helps users feel comfortable and excited to get started.
Highlight Key Benefits: Focus on the key benefits users will gain from using your product, addressing their pain points and demonstrating how your product can solve their problems.
Provide Clear Next Steps: Guide users on what to do next, whether it's starting a product tour, exploring specific features, or contacting support. This ensures a smooth transition into the onboarding process.

SaaS Product Tour Video


A product tour video is a valuable tool for guiding new users through your SaaS product's interface and key features.
Structure and Navigation: Organize the tour logically, starting with the most essential features and gradually introducing more advanced functionalities. Use clear visuals and screen recordings to demonstrate each step.
Highlight Key Features and Benefits: Focus on the features that will be most valuable to users, explaining how they work and the benefits they offer. Use real-world examples and scenarios to illustrate their use cases.
Keep it Concise and Engaging: Avoid overwhelming users with too much information at once. Keep the video concise and focused, highlighting the most important aspects of your product.
Encourage Interaction: Consider incorporating interactive elements, such as clickable buttons or hotspots, to allow users to explore specific features in more detail.

SaaS Feature Highlight Video


Feature highlight videos are a great way to showcase the specific capabilities of your SaaS product and encourage user adoption.
Focus on a Single Feature: Dedicate each video to a specific feature, providing a deep dive into its functionality and benefits. Avoid trying to cover too much in a single video.
Demonstrate Value: Clearly articulate the value proposition of the featured feature, explaining how it solves a specific user problem and the benefits it offers.
Use Real-World Examples: Illustrate the feature's use cases with real-world examples and scenarios, showing how it can be applied in practical situations.
Keep it Concise and Actionable: Keep the video short and to the point, focusing on the key aspects of the feature. Include a clear call to action, encouraging users to try out the feature themselves.

SaaS Tutorial Video Creation


Tutorial videos are essential for guiding users through specific tasks and workflows within your SaaS product.
Step-by-Step Instructions: Provide clear and concise step-by-step instructions, using screen recordings and visuals to demonstrate each action. Break down complex tasks into smaller, manageable steps.
Focus on Clarity and Simplicity: Use simple language and avoid technical jargon. Ensure that the instructions are easy to follow, even for users with limited technical experience.
Address Common Challenges: Anticipate potential user challenges and provide solutions or troubleshooting tips within the video.
Encourage Practice: Encourage users to practice the steps themselves after watching the video, providing resources or links to relevant documentation for further support.
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SaaS Onboarding Process Video
Your SaaS onboarding video should act as a virtual guide, leading users through the initial steps with clarity and confidence.
Break it Down: Divide the onboarding process into digestible steps. Instead of overwhelming users with information, present each action sequentially.
Visualize the Steps: Use screen recordings or concise animations to demonstrate each step. For instance, if a step involves clicking a button, visually highlight the button and show the resulting action.
Keep it Concise: Aim for short, focused segments for each step. Use clear and simple language, avoiding jargon. Consider adding text overlays to reinforce key instructions.

SaaS Video Global Accessibility


Reaching a global audience requires careful consideration of language and cultural nuances.
Multilingual Approach: Offer subtitles in multiple languages or consider voiceovers in key target languages. This ensures your message transcends language barriers.
Cultural Sensitivity: Be mindful of cultural differences in visuals, colors, and even music choices. For example, certain colors may have different meanings in different cultures.
Optimize for Accessibility: Ensure your video is accessible to users with disabilities. Provide captions for the hearing impaired and consider audio descriptions for the visually impaired.

SaaS Video Value Proposition


Your onboarding video is a prime opportunity to highlight the core benefits of your product and demonstrate its value to potential users.
Focus on Benefits, Not Just Features: Instead of simply listing features, show how those features translate into tangible benefits for users. For example, instead of saying "automated reporting," show how this feature saves users time and effort.
Address Pain Points: Identify the common challenges your target audience faces and demonstrate how your product directly addresses those pain points.
Show, Don't Just Tell: Use visuals to demonstrate the value proposition. For example, you could show a before-and-after scenario highlighting the improvement your product brings.

SaaS Video Support Solutions


Reduce support tickets and empower users by proactively addressing common questions within your onboarding video.
Anticipate Common Questions: Think about the questions users frequently ask during the onboarding process. Include segments that directly answer these questions in a clear and concise manner.
Visual Troubleshooting: Use screen recordings to demonstrate solutions to common technical issues. For example, if users often struggle with a specific setting, show them exactly how to adjust it.
Provide Support Resources: Include links to your help center, knowledge base, or FAQ section within the video description or as clickable annotations.

SaaS Video User Engagement


Creating a video that caters to both new and existing users requires a strategic approach to content and structure.
Modular Design: Consider creating a modular video with distinct sections for different user groups. This allows users to easily navigate to the content most relevant to them.
Layered Information: Present information in layers, starting with the basics for new users and gradually introducing more advanced features for experienced users.
Visual Engagement: Use high-quality visuals, animations, and graphics to keep viewers engaged. Break up long segments with transitions and visual cues to maintain interest.

SaaS Video Competitive Differentiation


In a competitive market, your onboarding video can be a powerful tool to highlight what makes your product unique.
Showcase Unique Features: Clearly demonstrate the features that set your product apart. Instead of just mentioning them, show them in action and explain how they benefit users.
Highlight Your Value Proposition: Articulate the specific problems your product solves better than the competition. Use customer testimonials or case studies to demonstrate your product's effectiveness.
Focus on User Experience: If your product boasts a superior user interface or a more intuitive workflow, highlight these advantages in your video. Show how easy and enjoyable it is to use your product.

SaaS Video SEO Optimization


Optimizing your video for search engines can significantly increase its visibility and drive organic traffic.
Keyword Research: Identify relevant keywords that potential users are searching for. Use tools like Google Keyword Planner to find high-volume, low-competition keywords.
Optimize Video Title and Description: Incorporate your target keywords naturally into your video title and description. Provide a concise and informative summary of your video's content.
Use Video Tags: Add relevant keywords as tags to your video. This helps search engines understand the topic and categorize your video appropriately.
Create a Video Transcript: Provide a text transcript of your video content. This makes your video accessible to a wider audience and improves its searchability.

SaaS Video Customer Retention


A well-crafted onboarding video can contribute to higher customer satisfaction and reduced churn rates.
Address Common Concerns: Proactively address potential user concerns or frustrations. Show empathy and understanding for their challenges.
Provide Ongoing Value: Don't just focus on the initial onboarding. Highlight new features, updates, or advanced functionalities that users can explore later.
Build a Community: Use your video to foster a sense of community around your product. Showcase customer success stories or testimonials to inspire and motivate users.

SaaS Video Product Adoption


Your onboarding video should encourage users to actively engage with your product and adopt its features.
Simplify the Onboarding Process: Make it as easy as possible for users to get started. Provide clear instructions and avoid overwhelming them with too much information at once.
Highlight Key Features: Focus on the core features that deliver the most value to users. Show them how to use these features effectively and achieve their desired outcomes.
Gamify the Experience: Consider incorporating elements of gamification, such as progress bars or rewards, to motivate users to complete the onboarding process and explore different features.

SaaS Video Audience Tailoring


Understanding your target audience is crucial for creating a truly effective onboarding video.
Define Your Ideal User: Create detailed buyer personas that represent your ideal customers. Consider their demographics, job roles, pain points, and goals.
Tailor Your Messaging: Craft your video script and visuals to resonate with your target audience's specific needs and interests. Use language and examples that are relevant to their industry or profession.
Address Specific Pain Points: Focus on the challenges that are most relevant to your target audience. Show them how your product provides solutions to their unique problems.
Use Targeted Visuals: Choose visuals that are appealing and relatable to your target audience. Consider their age, cultural background, and professional context.



Author at advids
I'm Orko Roy, a video producer with a passion for crafting compelling stories that connect. For the past 7 years, I've been part of the Advids team, where I've honed my skills in video content planning, creation, and strategy. From concept to completion, I've worked closely with a diverse range of startups and enterprises, helping them achieve their communication goals through impactful video content.

Whether it's a product launch, an educational explainer, or a brand story, I love collaborating to create videos that resonate with audiences and drive results.

My approach is collaborative and results-driven, always focused on delivering high-quality video solutions that help businesses thrive. Let's connect and see how I can help bring your vision to life!